Helpful staff

Termínem pobytu byl prosinec 2023

When we arrived, there was no one at the reception to welcome us. There wasn’t even a proper check-in process. We simply told them we had a reservation and my name, and they barely acknowledged us. It seemed like we were bothering them. They reluctantly gave us a key and nothing more. We had also requested separate beds, and this was confirmed before arrival. However, we found a double bed instead, even though I was staying with my mother. When we asked them to separate the beds, they acted like it was a huge inconvenience. Additionally, the staff was extremely rude and unpleasant. They were noisy, talking loudly and coughing early in the morning. The hotel is located right next to a nightclub, which blasts deafening music until 3 a.m. The room safe was useless—it didn’t work, and the housekeeper gave us her own code to access it. This completely defeated the purpose of having a safe, as she could open it anytime. Overall, the staff’s attitude and the service were truly Disappointing

Almost nothing it was a really… really decent hotel

Termínem pobytu byl leden 2025

Beds were hard, but you kind of want that in warm locations

Good location, clean rooms, and great dive staff.

Termínem pobytu byl leden 2025

It was all good

Location

Termínem pobytu byl listopad 2024

When I arrived, they told me I had a “split booking”, meaning my first two nights would be in one room, then I would need to switch rooms for my last two nights. They blamed booking.com for this error instead of just owning their mistake…this really bothered me. The location, although right next to the water, was not a good location and really difficult for transport. The room, although clean, was as basic as I’ve ever seen. The vibe upon entering this resort was that of a dive shop and not a hotel.

They didn’t charge me for my remaining nights when I decided to switch hotels. Thank you for this.

Termínem pobytu byl listopad 2024

for the amount of money we paid I was expecting more. My room had no soap, no trash can, no TV. The power was out in my room all day until 5 pm and the toilet only worked half the time. it was also in a bad part of town where a lot of tuk tuk drivers would not go as the road was too narrow.

nothing really

Termínem pobytu byl listopad 2024

We had a leaking from the ceiling over the night, and it ruined our night and our stay in the hotel. We we approach the reception to tell them about it in the morning, they didn't offer to change our room they've only offer a free breakfast as a compensation. They've told us that because we booked the room with booking.com, they can't offer us a discount.

Location

Termínem pobytu byl říjen 2024

There was almost no water in the shower and the sink, and it was very low pressure.

Good location

Termínem pobytu byl říjen 2024

Staff is not friendly at all. (only the lady at the reception and the boat captain are) The rest don't even speak to you or bother to say goodmorning. I've been traveling the Philippines since 2007 and have never come across staff like this. The beds are rock hard. I could barely sleep and woke up every day with a painfull body. The shower was much too hot, so I couldn't even use it. Especially after diving. I informed the reception but nothing was done. The "road" leading to the place is non-existing. Which is rather odd for one of the biggest tourist destinations in Cebu. Even tricycles can not ride there. You'd think with 100.000's of visitors a year they could put a few bricks in the dirt.

It's a nice room with aircon. Too bad they don't clean it while you are there. You can not flush your toiletpaper, so after 3 days the whole room smelled like..... used toiletpaper...... This is not a "resort" . It's a divecenter with a couple of rooms. Located right at the beach where you can see the sardines, snorkeling or diving. I booked for 5 nights and left after 4, since I really didn't like it here. No refund, which was fine by me.

Termínem pobytu byl srpen 2024

Nothing

Loved it!

Termínem pobytu byl prosinec 2023

Loud music from the club next door, we stayed from Saturday to Sunday so it was a bit of a challenge falling asleep. It is perfect for people who are there to party at night since you won’t have to walk far to get back to your hotel.

The room was clean. The restaurant offered a view of the ocean. The staff were friendly and accommodating. We brought two more guests with us and the staff helped us find another place to stay since they were fully booked. The sardine run and sea turtle diving location was right in front of the hotel, super convenient!

Termínem pobytu byl červenec 2023

The only possible thing to improve (but it's honestly an extremely minor element) was that the room wasn't cleaned daily, but more ad hoc. We mostly didn't care and were able to organize quite well without.

I loved everything about my stay here. The position is exceptional - within 30mt from the shore, we had turtles, sardine run, and an amazingly varied sea fauna and flora to explore. The resort is on the beach. You can almost jump in the water from the reception, it's that close. The attached restaurant is exceptional and quite possibly my favorite spot in all Moalboal. We spent basically every free moment there as it had an exceptional view on the channel and Pescador island (and the sunset). Food was amazing and the staff was super welcoming. The resort staff was also super helpful when we wanted to book day trips to the Alegria falls and to Oslob, and were able to accommodate us adding an extra night quite fast and smoothly.

Termínem pobytu byl červenec 2023

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Termínem pobytu byl červen 2024

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Termínem pobytu byl duben 2024

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Termínem pobytu byl březen 2024

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Termínem pobytu byl srpen 2023

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Termínem pobytu byl květen 2024

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Termínem pobytu byl květen 2024

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Termínem pobytu byl listopad 2023

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Termínem pobytu byl květen 2023

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Termínem pobytu byl duben 2023