Reviews of OYO 1011 First Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
751 Ongpin Street, Manila, 1008 Manila, Philippines

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 30 August 2024 · Stayed in August 2024
Verified reviewReviewed: 19 August 2024 · Stayed in August 2024
Verified reviewlocation near to the street food and staffs are accommodating
unpleasant odor on the elevator and hallway, stains on the towels, pillows and bed sheets.. aircon not facing the bed side makes you feel hot on morning till afternoon, tv has no channel and signal
Apologies for the inconvenience caused, Marlyngarcia! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Lisa
Reviewed: 13 August 2024 · Stayed in August 2024
Verified reviewReviewed: 28 July 2024 · Stayed in July 2024
Verified reviewThe location was great. Right in the middle of Chinatown and very close to sightseeing attractions.
The building was old, the hallways had a nasty smell. There was a sign saying no smoking, but the staff were smoking in the building.
Dear, Smith! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Maricel!
Dear, Smith! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Reg… Show more
Reviewed: 3 July 2024 · Stayed in July 2024
Verified reviewReviewed: 11 June 2024 · Stayed in June 2024
Verified reviewStuff was nice and helpful, cant complain about them!
Old, smelly, just all-around bad...
Dear, Zoltán! Thank you for sharing your feedback with us. We will work even harder for your complete satisfaction and make your next stay nothing less than an amazing experience. Regards, Markus!
Reviewed: 6 June 2024 · Stayed in May 2024
Verified reviewHotel looks old, but maintained. location is nice and staff is very kind.
The towels and bed linen is very old and not fresh.
Dear, Андрейчук! Glad to see you loved our services. Have a pleasant day ahead. Regards, Kristine.
Reviewed: 4 June 2024 · Stayed in May 2024
Verified reviewPlace in china town Good hot water Free flow water
The room smells dirty, the blanket is itchy, there is no thin towel mat Good hot water, cold AC even though the model is old and noisy There is free water The lifts and locations around the hotel are dirty and poorly maintained The hotel is like a former hospital, a bit scary The location is not clean
We are sorry for the inconvenience, Caya! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Eva
We are sorry for the inconvenience, Caya! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort a… Show more
Reviewed: 2 May 2024 · Stayed in March 2024
Verified reviewReviewed: 29 April 2024 · Stayed in March 2024
Verified reviewReviewed: 29 April 2024 · Stayed in March 2024
Verified reviewReviewed: 28 March 2024 · Stayed in March 2024
Verified reviewAlways love this first hotel of Binondo
Dear, Jcpango! Thank you for your appreciation.We hope to give you a consistent service every time ahead. Regards, Manuel.
Reviewed: 21 March 2024 · Stayed in March 2024
Verified reviewReviewed: 14 March 2024 · Stayed in March 2024
Verified reviewVery affordable
Place is very worn-out but the rooms are still in good condition
Thank you for rating us positively, Claro! We will surely work on the feedback shared by you to improve the services further. Have a nice day ahead :) Regards, Lisa
Reviewed: 14 March 2024 · Stayed in March 2024
Verified reviewThe friendly staff and good accommodations
Dear, Jcpango! Thank you so much for the wonderful rating. It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever. Regards, Maja.
Dear, Jcpango! Thank you so much for the wonderful rating. It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile for… Show more
Reviewed: 28 January 2024 · Stayed in December 2023
Verified reviewOh emm gee! After we finished checking in and seeing the room we wanted to check out. We are so upset that the property is like a warehouse.
We didn't like all about this old hotel. They charged me twice, I paid in cash and they charged me to my card.
Dear, Crystal! Sorry for the unpleasant experience you had with us. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. Regards, Markus!
Reviewed: 11 January 2024 · Stayed in December 2023
Verified reviewReviewed: 11 January 2024 · Stayed in January 2024
Verified reviewReviewed: 2 January 2024 · Stayed in December 2023
Verified reviewIt's cheap
There were bloodstains on the pillows, the wifi didn't work, the aircon was very old and noisy, the elevator was broken and you had to walk through a dark dilapidated spooky staircase
Dear, Nathan! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Markus!
Reviewed: 20 December 2023 · Stayed in December 2023
Verified reviewNothing
Dirty and it seems not safe to stay.
Dear, Eliza! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Markus!
Dear, Eliza! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, … Show more
Reviewed: 21 November 2023 · Stayed in November 2023
Verified reviewThe place is convenient to walk and shop within the Binondo area if you stroll around the area you can see nearby places to buy some stuff and if you are on a tight budget this is the place to stay. This place is not for those OC people and allergic to cleanliness.
Hotel is not like what you think that like 5 stars hotel.What i dont like is theres some stains in curtains and shower curtain
Reviewed: 16 November 2023 · Stayed in November 2023
Verified reviewAllowed us to store our baggage for a short time after checking out. Very accessible and walking distance to almost everywhere in Binondo.
Toilet doesn’t flush properly. Room smells of cigarette smoke.
Dear, Louella! We are extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Kristine!
Reviewed: 13 November 2023 · Stayed in October 2023
Verified reviewReviewed: 10 November 2023 · Stayed in November 2023
Verified review