Reviews of Cittatel Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
107, 12th Ave., Brgy. Socorro, Cubao, 3rd District, Quezon City, 1109 Manila, Philippines
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Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewNot sure. We were dry, away from the rain.
Didn't feel comfortable as there was no key to the room and so didn't feel we could leave our luggage. Cockroaches. Just not a great atmosphere in general. Did not look like the pictures.
Hi, Thank you for sharing your feedback. We're very sorry to hear about the discomfort you experienced. We take your comments about cleanliness, security, and overall atmosphere seriously and will investigate these concerns with urgency. Team Cittatel Inn
Hi, Thank you for sharing your feedback. We're very sorry to hear about the discomfort you experienced. We take your comments about cleanliness, security, and overall atmosphere seriously and will investigate these concerns with urgency… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewkadiri
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewFor cleanliness
Reviewed: 7 April 2025 · Stayed in January 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 February 2025 · Stayed in January 2025
Verified reviewIt was a bit unclean. And the staff kept the door keys. You will have to pay more if the traveller keeps it. The photos in the booking app were new compared to the actual rooms.
The staff were not helpful.
Dear, Andy! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Marian!
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewReviewed: 25 January 2025 · Stayed in November 2024
Verified reviewReviewed: 20 January 2025 · Stayed in January 2025
Verified reviewAlmost everything
NA
Dear, Arun! Heartfelt gratitude for sharing this. This is something which always encourages us to serve you even better. Looking forward to hosting you soon. Regards, Maine.
Reviewed: 10 January 2025 · Stayed in January 2025
Verified reviewAccommodating staff and good location
Don’t expect too much. It’s worth the price. The photos shown is far from reality.
Dear, Zenith! Thank you for writing this valuable review. We expect your next experience is nothing less than amazing. Regards, Marian!
Reviewed: 4 January 2025 · Stayed in January 2025
Verified reviewReviewed: 12 December 2024 · Stayed in December 2024
Verified reviewReviewed: 8 December 2024 · Stayed in December 2024
Verified reviewStaff was accomodating.
No tv, no signal.
Dear, Tiffany! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Maricel!
Dear, Tiffany! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards… Show more
Reviewed: 7 December 2024 · Stayed in November 2024
Verified reviewReviewed: 25 October 2024 · Stayed in October 2024
Verified reviewReviewed: 23 October 2024 · Stayed in October 2024
Verified reviewThe nearness in Gateway Cubao area.
The dirty place, room, staff not cleaning enough.
Dear, Villano! Sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Marian!
Reviewed: 15 October 2024 · Stayed in October 2024
Verified reviewReviewed: 9 October 2024 · Stayed in October 2024
Verified reviewReviewed: 9 October 2024 · Stayed in October 2024
Verified reviewReviewed: 30 September 2024 · Stayed in September 2024
Verified reviewlocation and the room is big
Linens are dirty! pillow covers are dirty! no door locks
Dear, Portuguez! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Mariel!
Dear, Portuguez! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure… Show more
Reviewed: 28 September 2024 · Stayed in September 2024
Verified reviewReviewed: 14 September 2024 · Stayed in September 2024
Verified reviewI don't like anything Tv not working No wifi No signal for data Not clean No lock No keys Nothing just room Most funny thing is they provide another bedcover instead of blanket.... We had just sleep because we were so tired. Don't ever try to get here... Find somewhere else to stay. Oyo please don't include this in your list Not even have name and it is my worst experience
Air-conditioning only worked.
Dear, Rahul! Sorry for the unpleasant experience you had with us. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. Regards, Maine!
Reviewed: 24 August 2024 · Stayed in August 2024
Verified reviewI don't like the Property. There is no Signage or Bldg. Name.
Difficult to find
Dear, Rami! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Kristine!