Reviews of Cosmo Hotel Espana Near Ust This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
1725 Vicente Cruz St. Sampaloc, Manila City, 1725 Vicente Cruz St,Sampaloc,Manila, Metro Manila, Philippines, Manila, 1015 Manila, Philippines
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 October 2024 · Stayed in September 2024
Verified reviewReviewed: 25 August 2024 · Stayed in August 2024
Verified reviewReviewed: 8 August 2024 · Stayed in August 2024
Verified reviewReviewed: 12 June 2024 · Stayed in June 2024
Verified reviewThe staff are nice and friendly.
There is cockroach in the facility .not super clean room. And noisy if you’re room was infront of the road side ..
Dear, Rogelio! Thank you for sharing your feedback with us. We will work even harder for your complete satisfaction and make your stay an amazing experience next time. Regards, Maricel!
Reviewed: 10 May 2024 · Stayed in May 2024
Verified reviewStaff were helpful. At least no roaches. Location near university belt doesn't have many choices
Do not stay here! Not up to international standards.Old, worn out rooms, no toilet seat in first 2 rooms they showed me, no toilet paper, soap, shampoo, or water. Biggest problem is incessant honking and jeepney roars from Espana Blvd. Do not believe the positive reviews.
Dear, David! We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, Maine!
Reviewed: 7 April 2024 · Stayed in April 2024
Verified reviewConsidering na it is within Sampaloc Manila, we were glad to discover that rates were affordable and we loved how accommodating everybody was.
Dear, Andie! Thank you for your appreciation.We hope to give you a consistent service every time ahead. Regards, Maricel.
Reviewed: 28 January 2024 · Stayed in December 2023
Verified reviewReviewed: 26 November 2023 · Stayed in November 2023
Verified reviewNear to many restaurants
i booked family room for 6 persons but when we got there, family room can only occupy 4 persons. And they did not even contact us. The staff said it was booking.coms fault.
Dear, Audrey! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Kristi!
Reviewed: 13 November 2023 · Stayed in November 2023
Verified reviewNothing!!!
No internet, no hot water for shower! You can't even make a coffee according to there offer in website! Not even clean! Poor service!! Too dusty!! Ambiance is not good.
Dear, Weny! Sorry for the hassle you faced. We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Marian!
Reviewed: 26 October 2023 · Stayed in October 2023
Verified reviewNear to many business places
Poor facilities (bathroom etc)
Hi, Rexon! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara
Reviewed: 10 October 2023 · Stayed in September 2023
Verified reviewReviewed: 25 August 2023 · Stayed in July 2023
Verified reviewReviewed: 7 August 2023 · Stayed in August 2023
Verified reviewReviewed: 29 July 2023 · Stayed in July 2023
Verified reviewLocation and parking availability
The cabinets were not clean. Thin blankets
Dear, Marie! It is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure a better experience in the future. Regards, Mariel!
Reviewed: 23 July 2023 · Stayed in July 2023
Verified reviewJust near the U Belt and other commercial bldgs. So many restos and fastfoods around.
For the price, it's not worth it. Old and dirty rooms and amenities. We stayed there for almost a week with hopes of seeing some improvements as requested, but I cannot really let it pass. One incident, I requested to fix the connection of cable signal to the TV, one service guy just said their fixing something and didn't come back. The next morning, I asked for it again. Another guy came and checked the setup and said he'd return. That was just on our 3rd day stay. He didn't attemp to come back or at least called our room for updates until we checked out. The street noise also peeks loudly though the room. Unbearable if you want a good night rest or sleep. I just pray they can improve entirely the hotel.
Dear, Wandering! We do regret the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, Kristi!
Reviewed: 8 July 2023 · Stayed in July 2023
Verified reviewReviewed: 25 June 2023 · Stayed in June 2023
Verified reviewReviewed: 5 June 2023 · Stayed in June 2023
Verified reviewReviewed: 1 June 2023 · Stayed in May 2023
Verified reviewReviewed: 14 May 2023 · Stayed in May 2023
Verified reviewNone
They over charged me and it's filthy. Should be removed from booking.
Dear, Basilan! We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Manny!
Reviewed: 28 April 2023 · Stayed in April 2023
Verified reviewNice location
No toilet seats 😬😬😬
Thank you for your comment, Christopher! We will pass this on to our team responsible to improve your experience with us. Regards, Barbara
Reviewed: 28 April 2023 · Stayed in April 2023
Verified review