The choices for breakfast can be improved.

The hotel was conveniently near the airport. The staff were very pleasant. The place was generally clean.

Stayed in June 2025

The bathroom area is a bit small and slow to drain. Water pressure needs a boost. Hot shower is not consistently hot enough. Breakfast needs variety.

The hotel is just 10-15 min drive from the airport and accessible by public transportation. The staff are friendly and alert to provide assistance. The rooms are clean and the bed is comfortable. Airconditioning is comfortable also. The pool is heated and clean.

Stayed in June 2025

The location is not good. Food wasn’t good.

The staffs were great! Cleanliness was good

Stayed in June 2025

The bathroom, the shower hasn’t any glass and the water is just all over the place.

Stayed in April 2025

the service & hospitality

not that good

Stayed in March 2025

I’ve been told the food was commissioned…it was too salty

The food was good. Not bad except on our first breakfast the beef was too salty

Stayed in February 2025

Lovely place and people, just be aware that still rather new (2 floors not yet ooen) ao not (yet) so pollished - credit card terminal not yet so they send u link pay online, breakfast restocking still being tuned and you need use car, Grab or Tricycle to get places. Great stay though

Stayed in February 2025

The communication and direction on where and how food was being served was sometimes poor. The menu was also limited in the restaurant.

The staff were very friendly and helpful

Stayed in February 2025

Shower

Comfy bed and good staff

Stayed in December 2024

It’s far for store

All

Stayed in May 2025

The bathroom smelt like sewage and water splashed everywhere. The dinner food was borderline inedible, very stale and not well cooked. Breakfast was disappointing with not many options, eggs for cold easily. Only one fruit and one bread option and no tea. The staff are lovely but very unorganised and untrained, they do not know how to handle small requests or questions. During our stay we were overcharged (double) our booking, which was a hassle to fix. The hotel also charges for an extra pillow which I have never experienced. The room was not made up and not enough toilet paper was provided so we had to request it. We had to ask for our laundry 3 to be sent up to our room 3 times before finally going downstairs for it to find it sitting behind the reception counter. Also the wifi is very slow and kept dropping in and out. Not a good stay and would not return. Location is also very far from everything.

Aircon.

Stayed in May 2025

U did not have non alcoholic beverages. Like beer or Moitos

Beautiful resort excellent staff food Yummy and pool is so nice

Stayed in April 2025

The hotel is located in a remote area. It hasn't been cleaned for two days and the service provided is rather expensive.

Stayed in April 2025

Need to be improved the whole place .Concern the swimming pool was slippery.Add ladder for the pool ,music.Foods and drinks some were not available .

Yes over all good but the bathroom need to be improved.fit and finish was poor in the whole place.

Stayed in April 2025

Great hotel, clean and comfy.. it's just a bit far from the center.. .. it's so frustrating riding a tuk2 coz it's extensive and the food in Alona beach is pricey.

Stayed in March 2025

We were given 6 breakfast vouchers on arrival and told it was therefore included for the three mornings of our stay. We wouldn't have chosen to pay for breakfast twice otherwise, as we found it quite basic and had plans to go out to town each day anyway. However, immediately after our second breakfast, we were told the breakfast vouchers were given in error and we needed to pay for two breakfasts per person at 350 pesos each. After discussing with the staff that we weren't very happy we weren't told until after the second time we had gone for breakfast and only got it under the premise it was included, we were told we could pay for just one breakfast.

The pool was lovely, room and facilities were modern and nice.

Stayed in March 2025

Amazing place I loved it but it is a bit far from Shops and Alona, tok toks are very expensive to use in Panglao they rip you stupidity

Stayed in February 2025

It's a brand new hotel about 15 minutes away from Alona Beach and about 5 minutes away from White Beach, and I enjoyed my time there very much. From housekeeping, security, restaurant staff, and concierge to reception, they're an excellent team of hard-working people. I stayed for 6 nights, and it was a pleasure interacting with everyone on a daily basis as they were all very welcoming, professional, and service driven. If I ever return to Panglao, I wouldn't hesitate to stay here again.

Stayed in March 2025

None

Everything

Stayed in February 2025

Brand new hotel that apparently opened last Dec 2024. Reception staff were disorganised, uninformed, inefficient. We had arrived earlier than the check in time. We decided to hire the car and do some sight seeing. Returned around 4pm. Confronted with slow check-in process. It was one day after when we had been asked for passports/ID. Room we had been given; the safe box wasn't working. And door lock system had made alarm sounds when we tried to shut the door. Waited for engineer to fix the issues. Transferred to a different room. Only for the door alarm system to sound off once again. We had to leave the room in order to have our dinner. Help arrived from the Hospitality Supervisor, Elaine. Very helpful with a professional manner. Stayed at the room to mind the Engineer/Handyman whilst we had been out to dinner. We didn't have a choice. It shouldn't have to be this way. Same cycle of issues. Also, we had to request for the shower curtain as the water was spilling everywhere. Bathroom is quite small. Inconvenienced, waste of our time for our 2-nights stay. Food at the hotel restaurant were pricey and tasted ordinary. Out of goodwill, we should have been offered food discount at the very least from the hotel restaurant. Or a partial refund for the room due to pathetic inconvenience. Hotel is inexperienced and needs to get their act together.

The tuk tuks that were stationed at the hotel grounds was a great, practical idea for guests transport to get around locally. Similar to Grab taxis and that you have the tuk tuks' registration for security of guests. Since the hotel isn't exactly at an easy location to reach. Special mention to your Hospitality Supervisor, Elaine. Very pleasant personality, helpful & professional.

Stayed in January 2025

Still under renovation so a little noisy as times but didn’t bother us much the rooms were so comfortable

Every single member of staff here was delightful and happy to help. We were greeted by a really man Alex on concierge, he was outstanding! Hotel is fabulous and super clean!

Stayed in February 2025

It’s not clean done coach roach and poop in the toilet that we never used the water is not working good. I feel like the building is like a haunted building.

Nothing

Stayed in January 2025

This hotel is still under construction and far from complete. Expect some noise from the work going on during the day. The room is small and has everything you need. The bathroom is a joke. Nothing prevents the water and soap to go everywhere when you take a shower. Nowhere to put your amenities, so expect to use the hall for that- the toiletpaper will get wet as well. The door to the bathroom is fairly new but is already croocked. This hotel will look old before it opens I am afraid. Breakfast has limited choices and gets boring fast. No food available, bar has a few drinks and bottled beer.

Safe place, comfortable bed.

Stayed in February 2025

Near the airport, good breafkast and friendly staff.

Stayed in February 2025