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Reviews of Plaza Del Norte Hotel and Convention Center

Laoag - Paoay Road Brgy. 41 Balacad, 2900 Laoag, Philippines

#8 of 23 hotels in Laoag

Guests' Choice

Review Score

Based on 56 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.0

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    8.1

  • Free Wifi

    7.5

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Showing 1 - 25

  • Reviewed: July 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hospitality

    Stayed in July 2025

  • Reviewed: May 16, 2025

    8.0
    It was nice and relaxing like home
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Negative

    Nothing, i am not a picky one but , a simple and inexpensive unsalted daing fish( homemade) a combinations of ilocano longganisa with brewed coffee would be great . The property locations is quiet and away from noisy neighborhoods.

    Stayed in April 2025

  • Reviewed: February 4, 2025

    8.0
    Comfy stay
    • Business trip
    • Group
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Short on amenities

    Very accommodating staff

    Stayed in November 2024

  • Reviewed: December 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No cable TV or somewhat to listen to the news. No shops or restaurants. They only got a restaurant in the hotel. You have to hail a yricycle. There is cochroack in our room.

    Near Marcos Museum. It is 15-18mins to Robinson by tricycle. There is no traffic to the airport, about 12 minutes.

    Stayed in December 2024

  • Reviewed: September 14, 2024

    7.0
    Needs improvement
    • Business trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not enough food choices in the restaurant.

    Good staff, clean rooms, breakfast meal

    Stayed in July 2024

  • Reviewed: July 30, 2024

    7.0
    Nice hotel however no phone or tv not working
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Flys everywhere while we were eating

    Nice staff and nice hotel

    Stayed in July 2024

  • Reviewed: July 12, 2024

    9.0
    Pleasant enough
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Could be improved - quality of the bath soap: rather than several small pieces, it can be a little bigger and it could have more lather. The shower can have another wall-attached place to put shampoo , conditioner , body wash containers . More electrical outlets near the bed to charge devices.

    Very spacious. You could see they put effort in trying to update the facilities. Staff are super friendly and maasikaso. I like the quality of the towels.

    Stayed in July 2024

  • Reviewed: July 10, 2024

    9.0
    Outstanding staff and food.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No microwave

    View

    Stayed in July 2024

  • Reviewed: July 4, 2024

    8.0
    The whole fam had a nice stay in the hotel.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    Breakfast is good and room is nice. I take advantage of the promo and it is a relaxing staycation.

    Stayed in May 2024

  • Reviewed: April 26, 2024

    8.0
    Best bang for your buck.
    • Business trip
    • Travelers with friends
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lots of flies (flying insects)

    Staff were very friendly, helpful

    Stayed in March 2024

  • Reviewed: March 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Good food, authentic ilokano dishes

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Great but some noise!
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room wasn’t the quietest. Noise from the corridor and other rooms entered the room through the door I think. So bring ear plugs if you are a lite sleeper

    Room great. Pool looked fab. Great meal. Good service from reception booked my taxi for 4.30am.

    Stayed in March 2024

  • Reviewed: February 22, 2024

    9.0
    Wonderful place for a relaxing time with family & friends in modern and well provided facility.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights

    A bit far from town and sparsely used, quite lonely there at times.

    Great value for money in this modern hotel

    Stayed in January 2024

  • Reviewed: January 30, 2024

    9.0
    Good place, can be better
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It would be good to improve the coffee. The bed mattress was a bit stiff. Have more activities in the hotel aside from the swimming pool or have tour options for guests. There is no public transportation nearby.

    Great staff. Shout out to Riza at front desk for suggesting to have our prepaid breakfast packed for our early flight back home. Respectful and helpful waiting staff at the resto. Breakfast selection is good. We enjoyed the breakfast buffet during the weekend. Get the bagnet sisig and inabrao, yummy. Looking forward to the new menu from their new chef- Chef Ainer. The rooms are clean and a good size complete with a refrigerator and kettle. It is in a quiet part of ILOCOS NORTE 15.mins to Laoag International airport near the Paoay Sand dunes, Paoay Church.

    Stayed in January 2024

  • Reviewed: July 18, 2025

    10
    Comfy and quiet place 🥰
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Plaza Del Norte Hotel is cozy place. And very comfortable place to stay with 🫶🏻

    Stayed in July 2025

  • Reviewed: January 23, 2025

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Its very inconvenient and no internet connection

    Stayed in December 2024

  • Reviewed: November 19, 2024

    10
    A hidden gem in Laoag
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Stray cats

    Friendly staff, very secure, very clean

    Stayed in November 2024

  • Reviewed: October 20, 2024

    2.0
    I have never stayed in a more disappointing place in all my life and yes I have traveled all over this world. Stay away
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    I disliked everything about this horrible hotel. as soon as I arrived I was told to park my car somewhere else and not in the driveway of the reception like is done in all hotels to unload bags before checking in. Then I got into my room that should have had a bathtub but only a shower, so then I was going to watch some TV and no signal. No channels or content found. Then I wanted to secure the door for the night the night but could not because the door lock was broken to. The balcony was broken with cables running all over the place please look at all the pictures. Then I said I would check out at 05:00 in the morning I was there at 04:55 and the guy finally came to assist me at 05:30 and then then decided to go get the breakfast that we ordered the night before to be ready at 05:00 that was NOT.

    I did not like nothing about this hotel. If it was not so expensive and my wife wasn’t with me and feel ill I would have left this hotel that night and slept in a park somewhere.

    Stayed in September 2024

  • Reviewed: September 26, 2024

    10
    Very relaxing, Will definitely return.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful hotel, wonderful staff, excellent food, very clean, lovely pool and courtyard.

    Stayed in July 2024

  • Reviewed: July 21, 2024

    10
    Recommen
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing we didn't like was leaving. Looking forward to returning.

    So friendly staff. Very clean. Pool and courtyard were beautiful. Food was wonderful.

    Stayed in July 2024

  • Reviewed: July 17, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything but it's a little bit far from the city.

    Stayed in July 2024

  • Reviewed: July 12, 2024

    10
    my second stay. great place
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 3 nights

    a bit far but that is ok

    comfort and cleanliness

    Stayed in July 2024

  • Reviewed: June 25, 2024

    2.0
    Disappointed as stated above
    • Couple
    • Suite with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    We stayed there for our wedding. No swimming pool. No supervisor or manager to speak with during our stay. On 23 after our wedding and reception there, no water for the whole facility. Honeymoon with no water???? Turned over my room on the night of 23 because of no water at all! They said Supervisor and Front desk will be noted in the morning of 24 and we would compensated for turning over our keys for our 2 other rooms on the night of june 23. But still paid full price.

    The indoor venue was great and thats it

    Stayed in June 2024

  • Reviewed: March 27, 2024

    5.0
    I love the location and the workers are very nice and friendly.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The buffet breakfast wasn’t everyday. The water in the shower doesn’t stay warm or hot. The shower floor is slippery and no shower mat to avoid slipping. There is no shower door.

    The buffet breakfast was good. I love the quiet location of the hotel.

    Stayed in March 2024

Showing 1 - 25

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