Reviews of Prism Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
121 Clark Avenue, Villasol Subdivision, Pampanga, 2009 Angeles, Philippines
Loading
Guests also reviewed these properties:
Buenos Aires, Argentina
Railay Beach, Thailand
Bandung, Indonesia
Funchal, Portugal
Paderno Dugnano, Italy
Munnar, India
Amalfi, Italy
Amsterdam, Netherlands
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 11 July 2025 · Stayed in May 2025
Verified reviewReviewed: 12 June 2025 · Stayed in April 2025
Verified reviewThe rule is Children is not allowed, however, contacted the property to make sure. They allowed my 2 children to stay with us.
One staff/cleaner’s approach to us after checking out. The reception cleared us and about to leave. The housekeeper blocked us and ask us stupid questions related to the trash, which honestly I don’t have any idea what’s inside. Im not the only occupant in the room. She should’ve ask us politely before the reception cleared us and not after! The housekeeper, opened the trash in front of us which is unacceptable since we already checked out and it is in the reception area where guests are walking. She should’ve spoke to us inside.
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewNext time Don't go bater
Don't like
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewI liked the layout of the hotel.
The AC was a bit weak for me.
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 March 2025 · Stayed in February 2025
Verified reviewDid not have breakfast there, since we had no time for that.
No complaints, everything was really enjoyable.
Thank you so much for your time to leave us a wonderful review. Looking forward to welcoming you once again in Prism Hotel! Best regards, Prism Hotel
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 4 February 2025 · Stayed in February 2025
Verified reviewReviewed: 25 September 2024 · Stayed in September 2024
Verified reviewVery friendly and helpful staff. The pool is lovely. Rooms are very clean and comfortable, with a nice balcony. It is certainly good value for money and I'd stay here again.
If you want the nightlife, you will need to make a short tricycle journey but it's cheap and there are many tricycles at all hours.
Reviewed: 10 August 2024 · Stayed in July 2024
Verified reviewReviewed: 10 November 2023 · Stayed in November 2023
Verified reviewfood is alway good and fresh
all was good no complaints
Reviewed: 7 August 2023 · Stayed in July 2023
Verified reviewReviewed: 14 July 2023 · Stayed in June 2023
Verified reviewI Love the hotel but the room has ants all over and the airplanes are flying over the hotel and I was noisy but it wasn’t a big problem I was so tired I still fell asleep ! That’s all Thanks !
Reviewed: 11 July 2023 · Stayed in July 2023
Verified reviewClean with air conditioning
Having to pay 1000 peso in cash as security with no notification on any of my paperwork. Asked about the shuttle to the airport and they failed to tell me it was going to cost 800 pesos, the taxi to get there only cost me 300. Not telling me when I booked in meant I could not organise for a taxi. They are not 5 mins from the airport and are in a really sketchy area. Large sign about pool usage is not adhered to I woke up to squealing to see a male and female playing in the pool at 0100. Charge for bringing food into the hotel. (On the sign about pool hours) While it is clean I will not use them again. Given how far from the airport they are I would rather stay in the city centre and get a cheaper taxi to the airport.
Reviewed: 1 July 2023 · Stayed in June 2023
Verified reviewSpacious room Value for money Accessible to restaurants
Long waiting time during breakfast
Reviewed: 21 May 2023 · Stayed in May 2023
Verified reviewThe children enjoyed the pool.
We booked a luxury suite, and the living room looked dirty. We asked the staff to clean, but they claimed it was cleaned. We asked for slippers and they said they were none. We ended having to clean and wear socks around the apartment.
Reviewed: 2 May 2023 · Stayed in April 2023
Verified reviewReviewed: 14 April 2023 · Stayed in April 2023
Verified reviewlocation
pool didn’t look clean
Reviewed: 1 April 2023 · Stayed in March 2023
Verified reviewReviewed: 24 March 2023 · Stayed in March 2023
Verified reviewReviewed: 12 March 2023 · Stayed in March 2023
Verified reviewReviewed: 17 January 2023 · Stayed in December 2022
Verified review