Reviews of Radlett Residences Hotel - Tuguegarao
Campos Street, 3500 Tuguegarao City, Philippines

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Reviewed: 7 September 2025 · Stayed in August 2025
Verified reviewClean
No elevator
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewVery well maintained, the room was spotless and the bed very comfortable! Very friendly and helpfully staff. There are several sari sari stores and laundry-shops nearby for your convenience.
The breakfast was not very good sadly!
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThis hotel has become our favourite place to stay, it got more amenities than most other places and a very much affordable rate, the staff is always very polite and helpful, the bed is really comfortable and the room is cozy, big screen with Netflix included, hot shower and even a fridge.. free coffee and water even utensils if u want to order some food.. I can go on and on
Only thing I can say that is is located at a narrow busy street but there is a private parking away from the busy street so your vehicle is safe, so that’s just a minor inconvenience that won’t alter my 10 score for this fabulous cosy hotel.
Reviewed: 14 August 2025 · Stayed in June 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewClean . Good shower but needs hot water .
No hot water for shower . Wash basin was slow to drain down water .
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewI made a mistake on the booking date I contacted booking customer service and said I can directly contact the peppery for the cancellation of my booking. But when I contacted the property they insisted they Couldn’t do anything
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewBreakfasts were good. Staff were very helpful. A cafe/restaurant nearby did great evening meals.
The building was being renovated and our room had no view, as we had hoped.
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewThe staff have been very accommodating and considerate when we requested to extend our stay, especially given the unexpected circumstances. Their support truly made a difference and is greatly appreciated
N/A
Reviewed: 20 June 2025 · Stayed in May 2025
Verified reviewI like the unlimited freshly brewed coffee. Comfy beds and cold AC in our room 302.
They were renovating that time so we just have to cooperate. My hubby and our lawyer staying at room 301 were complaining that theirs wasn't that cold especially during the afternoon they even borrowed one of our fan to help the aircon. But still its not as cold as ours.
Reviewed: 16 June 2025 · Stayed in April 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewThe location is in downtown and near many commercial establishments like malls, convenience stores, cafes and even a hospital. The staff were so friendly and accommodating. Free water as always because of the dispenser. Unlimited brewed coffee too. We also like the bathroom with very strong water flow.
We found it odd that there was a window positioned in the hallway. But this is forgiveable.
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewThe staff were kind
THERE IS NO PARKING. Instead they offered that their staff park my car in the properry owner's house 200 meters away. This is unacceptable esp we have a baby. I did not push trhough with tbe bookkng even if its paid already. Thats wasted money. Theyre kind and all, but llease declare this upfront.
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewValue for money
The noise from different areas..construction, Footsteps and shouting from people outside.
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewNetflix, great wifi and my child loved the rubik cube challange where you get a free breakfast if you can solve it. The beds were really comfortable and lots of storage under bed for luggage. Also available in reception area free coffee and water. Remember to ask for kettle at reception
The stairwells at night are only lit when the sensor detects your there
HI Mark! Thanks for the great review its truly appreciated. We are so happy to know that your family enjoyed their stay and you were comfortable. Yes the corridor lights do only come on by sensor but is for environmental reasons as well as cost saving which helps keep our rates as low as possible. Best wises and we really hope to see you again! Safe travels Radlett Residences
HI Mark! Thanks for the great review its truly appreciated. We are so happy to know that your family enjoyed their stay and you were comfortable. Yes the corridor lights do only come on by sensor but is for environmental reasons as well … Show more
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewStaff were very friendly and helpful. Very good service!
Hi Nick! The team were so pleased to read your review and we are very grateful for you staying with us and glad that we were able to look after you well! We hope to welcome you back again soon! Safe travels Radlett Residences
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewFree coffee and air conditioner
Prison cell due to the lack of windows outside blocked drain and no sense of day and night. Breakfast was also horrid
Dear Wayne, thank you for your review, which was naturally disappointing to read. We are so sorry that were were unable to meet your expectations on this occasion. Tuguegarao is a heavily populated city and we are located in the centre, this limits the options of views. Our rooms of course do have windows with an adequate corridor and easy access to the outside. However, whilst the view is out of our control, we do try to compensate by providing well maintained modern functioning rooms, with excellent reviews about the style, quality of the linen, cleanliness and comfort of the room. We also provide free Netflix, unlimited coffee and water. This is a very competitive offering in Tuguegarao that most other accommodation establishments would charge for. Our breakfasts also have very good reviews in terms of quality and price. Best wishes Radlett Residences
Dear Wayne, thank you for your review, which was naturally disappointing to read. We are so sorry that were were unable to meet your expectations on this occasion. Tuguegarao is a heavily populated city and we are located in the centre, t… Show more
Reviewed: 2 April 2025 · Stayed in April 2025
Verified reviewLocation
Water pressure and staff said there’s a hot and cold shower but its not working
Dear Rica Thank you for your review and we are sorry that you seem to have had a disappointing stay, We have investigated the room that you stayed in and confirm that the water heater and pressure are functioning well. We do hope that you come and stay again where we can ensure that your concerns are addressed and can clarify are confusion with how to use the shower in the room. Safe travels Radlett Residences
Dear Rica Thank you for your review and we are sorry that you seem to have had a disappointing stay, We have investigated the room that you stayed in and confirm that the water heater and pressure are functioning well. We do hope that … Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewVery kind and helpful staff!!! Thank you very much for all your help and information.
Thank you so much for the great review! The team are thankful for the recognition! We hope to welcome you back soon. Safe travels Radlett Residences
Reviewed: 5 February 2025 · Stayed in February 2025
Verified reviewConvenient and reasonably priced
Smell in bathroom
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewThe bed was very comfortable . The tv was big and the tv selection was good . Enjoyed the Netflix .
I like a hot shower & strong pressure . The water could have been warmer and the pressure stronger .