Reviews of Sleep, Eat, Relax with Serenity
Lopez Street, 4301 Lucena, Philippines
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewNone
The place is nit good The location is not easy to locate no signboard
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 January 2025 · Stayed in December 2024
Verified reviewBreakfast not included
Everything is good
Reviewed: 10 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 December 2024 · Stayed in October 2024
Verified reviewReviewed: 27 September 2024 · Stayed in September 2024
Verified reviewThe property was clean and had basic amenities for 1 night stay. If you like to walk, this place is a decent distance from convenience stores, eateries, gas station, church, and the mall. Would recommend.
Things to improve: provide 2-3 shower towels
Reviewed: 26 July 2024 · Stayed in May 2024
Verified reviewReviewed: 23 July 2024 · Stayed in July 2024
Verified reviewReviewed: 13 June 2024 · Stayed in May 2024
Verified reviewBad
Nothing
Reviewed: 16 May 2024 · Stayed in May 2024
Verified reviewThis is the first time I write a negative review. I asked the owner before booking that the festival happens at her town on exact date, I never mentioned other festival or other dates. She gave a thump up then I understood it's correct. I was upset when I came there, I knew the festival is 30km from her place. If I knew it earlier, I would have never booked at her place. I asked her to refund but she didn't. I booked her room more than one month in advance, and she offered me to choose the room that I like, she sent a room's pictures but when I came, she didn't keep it for me. (She didn't say if it's available). She deleted whatsapp chat and didn't take note so how can she remember? The room is spacious but the bathroom is tiny, after taking shower, the toilet tank always get wet. No hot shower, no water at midnight on the first night when I went to toilet. The AC is old and just like a fan, and the ac is outside bedroom so it's just like a fan room even they cleaned the ac filter. The AC wastewater run out in front of the door. They have other room for me but no water supply, only from 4am-8am. Whatever she said were just excuses. I have chat history to prove what she said before
Reviewed: 12 May 2024 · Stayed in May 2024
Verified reviewReviewed: 23 April 2024 · Stayed in April 2024
Verified reviewthe owner is very accomodating. i had a good stay
Reviewed: 15 April 2024 · Stayed in March 2024
Verified reviewReviewed: 23 March 2024 · Stayed in March 2024
Verified reviewReviewed: 22 March 2024 · Stayed in March 2024
Verified reviewReviewed: 3 March 2024 · Stayed in March 2024
Verified reviewReviewed: 20 February 2024 · Stayed in February 2024
Verified reviewReviewed: 1 February 2024 · Stayed in January 2024
Verified reviewNice and clean place to stay
None
Reviewed: 8 January 2024 · Stayed in January 2024
Verified reviewComfortable bed. Good value for money
A little tricky to find as there are no signs at the property and address provided is just the middle of the road. You'll have to ask locals at the shop on the right to the yellow building. Michael is looking after the property, ask for him at the shop I mentioned.
Reviewed: 18 December 2023 · Stayed in December 2023
Verified reviewReviewed: 28 November 2023 · Stayed in November 2023
Verified reviewThe apartment was really nice...I will definitely book this again someday.