Reviews of Hotel Sogo Cainta
Imelda Ave, 1900 Manila, Philippines
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Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewLocation
Old stained towels, dirty and bad smell corridor probably due to dirty carpet, toilet bowl liner is broken and not the correct size for the bowl. Toilet door cannot be closed. Internet connection is not working.
Dear Sir Ricardo, We appreciate you taking the time to provide us with such candid feedback. I am very sorry to hear that your stay did not meet expectations. Please email me at cainta.hm@hotelsogo.com so I can discuss your issues personally. Michael M. Puzon Hotel Manager
Dear Sir Ricardo, We appreciate you taking the time to provide us with such candid feedback. I am very sorry to hear that your stay did not meet expectations. Please email me at cainta.hm@hotelsogo.com so I can discuss your issues personall… Show more
Reviewed: 16 December 2024 · Stayed in December 2024
Verified reviewReviewed: 3 December 2024 · Stayed in December 2024
Verified reviewFriendly staff.
Poor wifi connection. Unable to enjoy our 2 night stay because tv not working as well. They are nice enough to transfer us to other room, where we can access wifi but still not the TV. No working power outlets so we cannot charge our phones either 😩
Dear Mam Rowena, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been dealt with accordingly. We do hope you give us another chane as we will definitely improve our services. Michael M. Puzon
Dear Mam Rowena, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns ha… Show more
Reviewed: 30 November 2024 · Stayed in November 2024
Verified reviewThe location.
It took longer for us to get a room compared to those who walked in. Was not able to use the shower since the knob was broken.
Dear Sir Bryan, Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me to share more information and I will do my best to rectify the situation. Michael M. Puzon Hotel Manager
Dear Sir Bryan, Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me to share more infor… Show more