Mostly the queuing, from checking in, for breakfast buffet, and checking out. It was a busy weekend but they could've anticipated it. Most things were kinda done in paper or handwritten which can take longer. The breakfast buffet was not very smooth. And it looks like anyone can come in & out without being accounted for, it was not a cheap breakfast(haha). It was a crowded place & the staff did their best but some were not very accommodating.

Superior Room garden wing was a good peaceful spot. Relaxing and comfortable. Some fixtures were a bit outdated but we were able to use them comfortably. Lots of swimming area, things to do, & places to sit. Room/guest services were good & prompt. Wifi was very good!

Stayed in August 2025

The long time waiting for the foods before it serve.

Superb buffet breakfast with many foods of choices.

Stayed in August 2025

I picked the worst room to stay when u booked it , no view at all , it was a long weekend here and it was packed

It was very nice place to stay

Stayed in August 2025

The toilet

Good foods, good staff and plenty activity choices

Stayed in August 2025

My Family was not given the sea view room. Though I did not mention in my reservation but at least they were not ask. they were simply sent to the room facing the street.

Pool is Ok.

Stayed in July 2025

Some activities in the coupon are not available (biking). Some of the facilities needs more maintenance and care (i.e shower area before dipping the swimming pool is far) No Netflix, only basic tv cable channels Water in the shower is salty (understandable since it is near to the sea), hopefully this improves moving forward Basic toiletries (no hair conditioner, so you need to bring your personal toiletries for your comfort) Facilities and activities geared toward families with younger children. If you're a couple who wants to relax and have a mindful retreat, you may consider other options

Room is clean and spacious Appreciated the flat iron and ironing board :) Smooth check-in and checkout process Welcome drinks Pleasing and courteous staff Shuttle services Delicious food options and the cool drinks Gameroom Access

Stayed in July 2025

Well we reserved a room supposedly with a garden view but we were moved to a room with a view that all we see just the back of the building, which my mom and cousin didn't like. The front desk said we were upgraded but I think it was not an upgrade.

The staff were really friendly and the breakfast was superb. My nephew, niece, and I really enjoyed the amenities. It's a great hotel to unwind, relax, and enjoy with your family.

Stayed in June 2025

No more St. James bottled water. And the TV isn't in HD hence the reception isn't clear (basic cable channels). No access to Netflix/Youtube.

Free coffee, free tea, free 1 bucket of ice. I like it that the wifi is accessible from inside the room and the desk made available since I am working remotely.

Stayed in June 2025

The maintenance of the property and the hotel room is not very good. I didn’t like that I had to wait an hour for the dinner to arrive. Not even letting us know it would take a while, we had to keep chasing for the food. Don’t have dinner just go to the buffet.

I liked the facilities , there were a lot of things to do The breakfast has a lot of food choices from different countries. I am also happy with the Filipino section. The room was also spacious

Stayed in May 2025

the limited time to use for the inflatable waterpark...i hope they will consider to let the guest use it for the entire stay. not just for 1 day.

the accommodation and friendly staff.

Stayed in May 2025

the facilities were wonderful however it is limited for handicapped. wheelchair access is not the acceptable and no handicap toilets .

the pools and the loction

Stayed in May 2025

The long lines in the morning, so one needs to wake up earlier or have late morning bfast to avoid the long line.

The food choices made available are all tasty and varied.

Stayed in May 2025

The hotel was super crowded, long queues at breakfast and long waits for elevator. The tap water is quite salty, you do not know whether it is good for drinking or just sea water.

It is a lot of family fun, no problem to go with the wet bathing attire to the room.

Stayed in May 2025

Wasn't good for couples

Beach was lovely Staff was very helpful Excellent foor family's and children with all watermarks. Buffet was excellent

Stayed in May 2025

The resort is not being maintained as well as it was 2 years ago. It is very clearly being visited very frequently and all facilities look used. Could do with paint job and touch ups. Except the gardens, these are still amazing. Also hygiene, not as clean as in our previous visit, we all got sick on third day.

The pools and aquapark are still fantastic.

Stayed in April 2025

Nothing much. WiFi is hit and miss but not really our main concern. We went there for holiday anyway, just some one off usage where I needed to join meetings.

Everything at Solea is superb! The food, amenities, and the hotel/resort in general. The price is good value for money. The kids love it! Everytime we go on holidays, we always ensure to book in Solea.

Stayed in April 2025

The place is not bad and location is good. Couple issues like no running water that happened twice during our stay. Some parts of the room definitely needs refurbished

Stayed in March 2025

The rooms were far from the main lobby.

I love the breakfast and the pools.

Stayed in February 2025

food on rooftop bar not the best and expensive.

lots of pools and water slides, etc. staff friendly.

Stayed in March 2025

facilities

Stayed in March 2025

TV / movies were difficult to figure out. Bring your own app.

Nice beach area and several pools. Comfortable room and Internet always worked. Good restaurants just a short ride away. Staff is helpful and friendly.

Stayed in February 2025

Dining area

Close to the airport

Stayed in January 2025

Nice and good

Stayed in January 2025

It could have been better if all the guests were given the complimentary coupons for the inflatables and other activities. We got three rooms (10 pax) but only half of us were given coupons. You have to pay if you want the inflatables.

The resort is beautiful . My family enjoyed our stay however location is not so accessible. It's in the inner part of a town or a residential area. People are just near the hotel entrance which is not so nice to look at. Breakfast is good. There's a lot of choices and staff were amazing.

Stayed in November 2024