Expensive, ive reached out to CS for price match 5days before check in but got no response. Few options to eat nearby hotel. Aircon was placed on top of the bed thats causing headache because too cold if i lowered temperature other bed will feel hot.

Location is quiet

Stayed in June 2025

The room smelled a little moldy at first. There's limited room service choices. They could have served nicely brewed coffee since their location gives them access to good coffee. Road leading to the hotel needed more lighting.

Accomodating and friendly staff, fresh towels and linen, breakfast was good even when they have a limited spread, good parking, location is beautiful and nice for leisurely walks with a good view of the Taal lake.

Stayed in June 2025

No aircon in the first room given to us.

Stayed in April 2025

The bathroom was a nightmare. Clogged drains: bathtub and sink, TOO SMALL, and heater barely worked :(

Love the large rooms, accommodating staffs, exclusivity and breakfast was delicious but could've been more.

Stayed in January 2025

Limited room make up services to one per day including toiletries. Intermittent wifi.

Affordable

Stayed in March 2025

didnt like the bathroom, it was small, and needs renovation

the view is good, amenities is also good

Stayed in February 2025

Dinner unsatisfactory; sausage & chicken jambalaya was disappointing.

Room service was ok. Breakfast was ok. Staff was friendly & helpful.

Stayed in January 2025

Comfortable place to stay around the area. Cheaper option compare to twinlakes

Stayed in January 2025

please upgrade your comfort room😊

Staffs were accommodating and friendly, view of taal is spectacular.. mountain view is also refreshing..

Stayed in January 2025

The property is pretty old so it definitely needs a fee renovations especially the bathrooms. Our toilet had a funky fishy smell to it, not sure if it’s coming out from the drain. The door jam and other wooden fixtures in the toilet are very worn down. Restaurant - service can definitely be improved especially with punctuality. Our group had booked for lunch and pre-ordered our dishes ahead of time, but found the service really slow. We got our food 40min after booked time.

Good location, close to restaurants. A bit further away from the roundabout in Tagaytay where it’s always busy and traffic. So you can avoid using that road on the way to Splendido. Restaurant- they have an all day restaurant where you can order food from and/or room service.

Stayed in January 2025

smell of the room

location

Stayed in December 2024

Hotel services closes early. Cannot even serve ice and glasses past midnight. Location is isolated. No walkable convenience stores nearby. Room water heating not readily available. Bathroom layout needs improvement - towels are a hazard to reach. Breakfast delivered to room is below average in quality - one of the dishes is served cold.

Top-notch staff. Properly provided room amenities. Quiet location. Comfortable and clean bed.

Stayed in December 2024

We arrived around 6pm and our rooms weren’t ready yet. It took about an hour wait for them to provide us a room. No other dessert in the restaurant, just ice cream but they were out of stock.

Comfortable beds

Stayed in December 2024

Some parts need repair but it’s not like it’s that bad. There were signs of termites on restroom door.

It was a good deal which came with free breakfast for a spacious room. The bed was comfortable and linens were clean! The view is spectacular!

Stayed in November 2024

Leaking water heater kept part of the toilet floor wet throughout our stay in the hotel. AC remote was also broken. We had to call the reception so they can send a technician to replace the remote control.

Staff and location.

Stayed in October 2024

The recurrent electrical disruption and no maintenance available to fix the issue as soon as possible. We went to the clubhouse to check the amenities and to probably swim. But it was total darkness in the facility as it was around 5pm onwards. Even the staff at the lobby just uses their phones as flashlight. We also struggled to change clothes at the dressing area. So to prevent any future accidents, we just went back to our room.

The staff are welcoming, polite and accommodating especially with our requests. We had a nice mountain view from our room which is very relaxing.

Stayed in September 2024

First of all booking.com show that no children allowed in this hotel, but after I contacted the hotel they are allowing children but they requested from me to upgrade the room. When we checked in I surprised they didn't include my 4 years child in breakfast. I requested bathrobe but I didn't get. There was black stains on bedsheets like not washed well or old even the towels has some rust. I expected that breakfast will be open buffet, it was just simple menu plates. I booked mountain view then i paid extra 1k to lake side room was older than first one. Room rate exaggerated overprice.

+Beautiful view and quiet place away from city stress and pollution +The Guard was kind

Stayed in August 2024

Very little food choice. Mo dining and room service had very few selections

View was spectacular

Stayed in July 2023

Front desk am shift on June 4, no mattress availability, extra towel charges, customer service

Pool, bowling, view, room, parking availability

Stayed in July 2023

The bathroom in our room was leaking whenever we take a shower.

Great staff, clean room, amazing ambiance. The breakfast buffet was great!

Stayed in June 2025

Paying for transportation from country club to golf club. No power point side table or closer. Drain smell from toilet.

We got food poisoning from breakfast

Stayed in June 2025

Staff were great

Stayed in May 2025

Maybe a smart TV would be nice in every room as our colleague had one in his room but ours didn't. The Hotel may be a bit old but it didn't really hinder us from enjoying our stay.

The location, the comfy beds, the food, the staff and the service. 🩷

Stayed in May 2025

Bathroom was very poor leaking and unsafe. Drawer cabinet is broke. Parking is very small and tight. The floor tile in the hallway are broke and loose. Only one elevator was working for the whole building.

Staff are very friendly and courteous.

Stayed in February 2025