Reviews of Staycation @Bali Oasis 2- 2BR unit with sunset view
Marcos Highway Kendal Bali Oasis 2 Santolan, Pasig, 1610 Manila, Philippines
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Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewNONE!
1. I think there was no proper endorsement to the security stationed that night because when we entered and asked for our parking number, we were asked for a lot of identifications even though we followed the instruction firmly. This made us wait long minutes before we were able to secure the parking even though I showed the screenshot that was sent through email. 2. When we were able to go to the unit, the first thing we noticed was that the unit was dusty and unclean. We had to sweep the floor because of little garbages and we had to clean the unit. There were cockroaches and the bedsheets were dusty. 3. This really made me furious! When I opened the refrigerator, a very very foul odor came out of it! There I noticed that perishable items were left inside the freezer, while it was unplugged! This caused the foul odor that came out. Not only that, it was full of worms, maggots, and moulds which meant that the owner did not even bother to check the unit before we came. The foul odor was so strong, it enveloped the entire unit! It was really disgusting and disappointing! I immediately sent a message to the owner who promised that he would clean it up the next day however, he did not show up. He did not even bother to respond to my message. 4. We were out the following and were only back late at night only to find out that there was no line of water! I immediately sent him a message and he responded that there was a water interruption in the entire building. I responded that he could have advised us prior booking the place. Here’s the catch, we noticed in the elevator that the water interruption letter was posted DAYS PRIOR OUR BOOKING SO HE HAD ENOUGH TIME TO INFORM US OF THE WATER INTERRUPTION AND YET HE DID NOT! I called him and w/o any empathy, he just told me to get water from the CR of the pool area which was dim-lighted and full of mosquitoes. We had to go down from the 3/F with a small bucket! and bring it uptairs again with water. SO DISAPPOINTING!
1.We do not have control over the guards / admin protocol in accepting guests.It is also for your own and others security. 2.I don’t think this is a big deal.This a minor dust and I dont believe there are cockroaches unless you send a proof of what you are saying. 3.As you said that it was unplugged so it means its not to be used as it is for repair.why bother complain if your not going to use it as you said you are the whole day away in the unit.you are just looking for excuses to not pay the additional extra persons that you added and for the parking that you agreed to pay because you arrived in the middle of the night all the free parking slot are occupied but instead you left without paying. 4.As you said,you saw the notice in the elevator,but ignored it.I did not see this notice because I seldom visit the place.But you made it a big issue to give you excuse not to pay.Again the guards offered you to use the shower room in the pool area so you dont have to bring water up.but because you see that as an excuse you made it a big issue.I also have another tenants the same time as you which I have not notified because,how can I notify them if I do not know it.but they did not complain like you did. 5.Other Staycation owners should not accept you as guests because you are just causing problems and looking for excuses not to pay your obligations. I AM SO MUCH DISAPPOINTED. You are a disgrace to other good guests that have stayed on my place.So entitled and so stagy.
1.We do not have control over the guards / admin protocol in accepting guests.It is also for your own and others security. 2.I don’t think this is a big deal.This a minor dust and I dont believe there are cockroaches unless you send a pro… Show more
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewThe Guards were kind and helpful
The room needs to clean thoroughly....
Reviewed: 6 November 2023 · Stayed in November 2023
Verified reviewThe owner of the property was responsive, that's it.
The place is not totally clean -- there were cobwebs, coackroaches, etc. The fridge was also very disappointing... when we rented the unit, it was dirty and came with items from the previous tenant. The parking is also first come, first served. The owner doesn't have his own parking -- you have to go to SOGO to park, which is also not paid by the owner. The guard asked us to leave the property as the parking space was meant for SOGO tenants. And when you need your car back to the condo from SOGO, YOU HAVE TO DRIVE ALONG MARCOS HIGHWAY AND GO INSIDE THE RESIDENTIAL MARIKINA AREA as you can't counterflow on the highway -- super stressful. Also, the place is really small. There were 7 of us, and there was not enough space for everyone to sleep at the same time. OVERALL, never going back.
I am sorry you felt that way.I will take it positively to improve our service. You did not tell me that the sogo guard talked to you,I always pay them when I have a guests parking in sogo.I could have talked to the guard. I will also inform my cleaners about tour comment.They must have clean thre place in a hurry and forgot the little things.Again. I appologize for our mistake. And lastly,you dont need to go along way from sogo to Bali,cars can drive in the sidewalk to go to the bali entrance.btw did you take pictures of the cobwebs?coz I cant see it.
I am sorry you felt that way.I will take it positively to improve our service. You did not tell me that the sogo guard talked to you,I always pay them when I have a guests parking in sogo.I could have talked to the guard. I will also infor… Show more
Reviewed: 8 June 2023 · Stayed in May 2023
Verified review