Being a suite room, I was expecting a polished room but it was not. The bathroom smells and the doors are flimsy and hard to open.

The suite room is big and had a great view of the Taal Lake.

Stayed in July 2025

The room has a pungent smell of dogs' urine. Housekeeping should do a in-depth cleaning of the sofas and carpets. No liquid soaps available in the bathroom. No enough toilet rolls provided. During rainy season, hallway is so unsafe. Managment need to create a safer pathway going to the lift area.

Nice view of the Taal volcano Very spacious room Comfortable beds

Stayed in July 2025

We haven't used the pool since it's under renovation. The hotel didn't advised that it was the pool that's under renovation. I wish there's a bar soap and a lotion 😁👌

I like the bed and the whole room with a nice view of the lake. The staffs are nice and friendly.

Stayed in July 2025

The living room balcony door was difficult to open so we had to inform the facilities management which they did eventually fix. The microwave smelled and housekeeping was informed and they changed the microwave. Both could have been avoided if staff checked thorougly prior to our check in.

Location had a nice view from balcony and was very nearby to various food and shopping options. Breakfast buffet was good but likely not halal, other options available such as bread, waffle etc. Room was good enough for 4 people. Muslim prayer room, gym and swimming pool were available. Front desk available upon my arrival around 2am and quick to respond to requests via call from my room. Housekeeping was efficient.

Stayed in June 2025

CR lighting is bad and has bad smell.

Stayed in June 2025

House keeping was terrible. Dirty sheets, towel, even coffee cups were put back in place like they had been cleaned. My feet were black because they obviously don't know how to clean a floor, corners were filthy, so sticky. I like to walk the stairs for exercise but tiles were loose, many broken or missing. Front desk was very nice.

Nice room, good view

Stayed in June 2025

Lobby and elevators are extremely warm/hot. Basement parking tight, always full and wet on one side. Our toilet had bad smell coming from the drainage.

Convenient location. Free parking. Very comfortable bed and pillows. Nice view of Taal from the room. Nice towels. Free water refill.

Stayed in June 2025

Glass Shower door is not closing properly. We stayed at Room 704

Everything about Summit Ridge Tagaytay is just perfect. From the staff to the hotel itself. It is just sad that we did not get to use the pool :(

Stayed in June 2025

It says ‘Newly Renovated’ as advertised but it did not look like it was, so obviously some works are still ongoing at the property. The pool area was not maintained well, pool was not clean, showers were not working (fixed only when we were there), bathrooms are stinky, pool step ladders were broken and some tiles are broken. There are only two elevators and one was not in service.

Location is great. Buffet breakfast was good, but this time it was at a smaller room on the 2nd floor probably because of ongoing renovations.

Stayed in June 2025

Building was a bit old as seen from its rails with noticeable formation of rust.

Great location and view of Taal lake.

Stayed in May 2025

TV was out for almost a day, but it was cable provider's fault.

Staff and housekeeping friendly and efficient.

Stayed in May 2025

Nice view

Stayed in May 2025

Perfect location for a quick holiday. You have the restaurants and shops just few steps away. The breakfast was highly recommended.

Stayed in March 2025

The location was perfect and in close proximity to dining areas, the beds were super comfortable, the only issue we had was the noise of the road can be heard from our room like a loud speaker even though we were already at the 9th floor (highest room). The glass walls were not sealed properly.. but the staff tried to fix it by putting a cloth and tape. For the price I paid (20k for 2 nights), i would expect it to be quiet and tranquil.

Stayed in April 2025

Orange juice was sweetened and horrible. Please serve freshly squeezed orange juice without added sugar.

Location fantastic, staff friendly, courteous and helpful. Ceviche and pomelo salad (especially the dressing) was excellent. Filipino paella very tasty.

Stayed in March 2025

I reported that there is a bit of offensive smell in my restroom as it smelled some sewage leaks so that was offputting in my opinion. I reported this to the staff. I forgot to request for air-freshener to counter the smell when I use the toilet or take a bath. I also noticed that there were no face tissue in the room. They provided kitchen towel tissue as alternative which was really disappointing. I don't recommend also their inhouse restaurant. Did not enjoy the food I ordered from them. The hotel is beside Robinsons StripMall in Tagaytay so it's very convenient to go there and eat at your preferred restaurant. I am aware that this hotel was just recently renovated but the gym and the pool area felt like unkept. When I toured some floors especially those near Robinson's, some rooms were abandoned. Quite creepy actually.

I booked my stay in Summit Ridge ( a member of Robinsons Hotels) on Jan 29-31, 2025 to have a short vacation to savor the coolness of Amihan in Tagaytay. I only paid for the room in my stay with Summit Ridge. I loved the bed, the pillows and the spaciousness of the room in a high floor with the majestic view of the Taal Volcano in my balcony. The view is breathtaking especially during sunrise and sunset.

Stayed in January 2025

GOOD LOCATION VERY NEAR FOOD PLACES GREAT VIEWS GOOD STAFF CLEAN

Stayed in February 2025

Response time of housekeeping and kitchen

Stayed in February 2025

May stain mga curtains

Malambot yung king bed at may long sofa

Stayed in February 2025

The room is noisy.

Good location.

Stayed in February 2025

The place is still ongoing renovation. Viewing glass at the elevator needs cleaning.

Location has a good view of taal lake and the volcano. Also close to restos and coffee shops.

Stayed in February 2025

There is a smell in the bathroom. The elevator is too slow. The check in was so slow — our room key is not ready even if we checked in an hour later than the usual check in time. The wifi need to be reset before we can connect. Extra bed costs 1,500

Good lobby appearance. Location is very good too.

Stayed in February 2025

The road noise at night was easily to hear in our room.

Stayed in February 2025

Nothing

Location and view

Stayed in February 2025