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Reviews of Surigao Royal Regency Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Philippines Vasquez St., 8400 Surigao, Philippines

#2 of 13 hotels in Surigao

Guests' Choice

Review Score

Based on 97 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    8.5

  • Free Wifi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 3, 2025

    8.0
    Very Good
    • Business trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom is small for 120kg haha but new! With hot shower ! The breakfast is great man should just not come at the last minute! 🍞🥞🫕🫖☕🍚🍳Oooo A big blus a chef will make you fresh eggs to your liking 🍳

    Central location, lots of restaurants nearby and surrounding area ! There is a small kiosk in the hotel with the necessary ! Air conditioning! Good wifi ! And have all the bathroom items you need ❣️The most important thing is the bed is big and cozy ! Highly recommended and one of the 3 hotels in Surigao city that I personally Can and would recommend!

    Stayed in July 2025

  • Reviewed: September 2, 2025

    9.0
    Great hotel to explore this interesting and friendly town
    • Leisure trip
    • Solo traveler
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Oddly enough my stay in Surigao was a highlight of my trip. Loved this recently renovated hotel right in the center of town. The room was comfortable, the staff friendly and offers nice breakfast options. The chef was so kind to serve me extra pancakes! Going around town as a westerner was an unforgettable experience. The people were so kind, and loved being photographed.

    Stayed in August 2025

  • Reviewed: September 1, 2025

    7.0
    Comfortable beds but slow Internet and water
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Shower didn’t really work properly. Low pressure. Internet didn’t really work either. Had to use the cell phone Internet to get any speed.

    Very comfortable bed and good sized rooms

    Stayed in August 2025

  • Reviewed: August 28, 2025

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking space is very limited.

    The staff are friendly, courteous, friendly accommodating .

    Stayed in August 2025

  • Reviewed: August 28, 2025

    7.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Satisfied for breakfast.. Low wifi connection

    Stayed in July 2025

  • Reviewed: August 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Place at city center only walking distance at restaurant.

    Friendly staff

    Stayed in August 2025

  • Reviewed: August 26, 2025

    8.0
    Manger skills needs improvement
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    When having a shower the water ran out . I was totally covered in soap one off the hotel cleaner was in the Next room he came and checked all the water taps 10 minutes after he left the shower water came on I finished my shower turned the shower off went out for dinner came back and the room was flooded half the rooms on floor had water damage we where leaving the me next morning my partner went into her case to find the clothes were wet we give the hotel some of the clothes to dry which they did we had decided just to take certain clothes and leave the suitcase rest of the clothes at the lobby to be picked up why waiting for the clothes to be dryed we went for breakfast. When we got the clothes back we went to checkout i went to settle my bill and the lady at the counter said to me they no extra charges it's all covered I said thankyou and asked could I leave the bag in office to get the wet case picked up there said yes no problem I said thankyou and good bye and we left later a friend went to pick up the suitcase only to be told they was 600 outstanding for breakfast and the case is the property of the hotel until the bill is paid we got a text from our friend I said we will phone the hotel up when we get to our next hotel.

    The hotel is very clean good value breakfast and the room are very comfortable

    Stayed in August 2025

  • Reviewed: August 19, 2025

    7.0
    Not great, just good
    • Leisure trip
    • Travelers with friends
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    No tea bags, sink pipes dripping. Only 1 key card, when you leave the room the other person stays in the dark because you need it for the lift. Tiny garage where to remove the car all the other blocking cars have to be moved out and back in the garage.

    The bed

    Stayed in August 2025

  • Reviewed: August 15, 2025

    8.0
    Clean, comfortable place in Surigao City. Value for money.
    • Business trip
    • Family with young children
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    None in particular

    The kindness of the owner.

    Stayed in July 2025

  • Reviewed: August 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    A foul smell coming from outside, sewerage perhaps.

    The room is clean and the matress is comfy.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Like the facility, and staff very accommodating and helpful

    Stayed in August 2025

  • Reviewed: July 27, 2025

    8.0
    Very Good
    • Solo traveler
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Faucet control on shower upside down, harder to see notation telling you which position fed hose, tap or shower head

    New hotel, everything worked but the city does suffer water supply problems Great TV and system used, quite logical. Best I've had in 3 months of Asia travel Nice bed etc, stayed here twice Staff good even though I was a late night attendee after ferry late

    Stayed in June 2025

  • Reviewed: July 27, 2025

    8.0
    Very Good
    • Family with young children
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect location - close to shops, restaurants, church and accessible public transport. Staff were exceptionally helpful and welcoming throughout our stay with my sister. Highly recommended👍

    Stayed in July 2025

  • Reviewed: July 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    The personnel is slow to answer requests. The wifi can be unreliable.

    Really big room with comfortable beds. Good location too.

    Stayed in July 2025

  • Reviewed: July 22, 2025

    7.0
    Good
    • Business trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    food presentation is ok..but there is a thing to improve,food is salty! tbh I been working many years as a chef..pls take attention for preparing the foods...thank you

    room is big,and very clean....great value of money,breakfast buffet is awesome..we will stay again.

    Stayed in July 2025

  • Reviewed: July 20, 2025

    9.0
    Wonderful
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    There’s strange smell from the bathroom

    Room is spacious Staff are friendly & accomodating

    Stayed in July 2025

  • Reviewed: July 16, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Low internet connection

    Clean room and food

    Stayed in July 2025

  • Reviewed: July 6, 2025

    8.0
    Very Good
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Odor on the sink and faulty hanger for the bidet sprayer.

    The interior design is so nice.

    Stayed in July 2025

  • Reviewed: June 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 6 nights
    • Submitted from a mobile device

    the sound while the 2 last nights was really annoying after 12am.

    the breakfast was really delicious, the easy parking

    Stayed in June 2025

  • Reviewed: June 24, 2025

    8.0
    Good hotel in the center of Surigao City.
    • Leisure trip
    • Solo traveler
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted from a mobile device

    The only minor was that the wifi was not available. Maybe it's an area problem and not the hotels fault.

    Good staff, they don't bother you and when you need them they are happy to help. Good shower. Free water. Central located. Cheap and fast airport transfer.

    Stayed in June 2025

  • Reviewed: June 19, 2025

    7.0
    Although we couldn't access a different floors, we had fun using the the stairs. My nephew got married and on the ni
    • Leisure trip
    • Family with young children
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    We can only use our passkey on the same floor where we were assigned to stay. This is for safety reasons, but it was very inconvenient for some members of our family and relatives that are assigned to a different floor.

    The staff were very pleasant and helpful. The breakfast is good.

    Stayed in June 2025

  • Reviewed: June 9, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Need upgrade

    Excellent customer service

    Stayed in June 2025

  • Reviewed: June 4, 2025

    9.0
    Nice place
    • Leisure trip
    • Solo traveler
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Just one thing, no decent coffee, instant just doesn't match the quality everywhere else

    Great room, hotel only 3 months old (June 2025) so everything worked, nice TV, quiet AC, great bed and sheets etc

    Stayed in June 2025

  • Reviewed: June 1, 2025

    8.0
    Very Good
    • Business trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and affordable

    Stayed in May 2025

Showing 1 - 25

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