Reviews of Swiftlets Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Rizal Street corner Balinsasayaw Road Maligaya, Palawan, 5313 El Nido, Philippines

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 7 September 2025 · Stayed in August 2025
Verified reviewThe nice staff, the breakfast & location of the property
There were lots of mosquitos in the room.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewGood value for money. Caring and super helpful staff.
Location a bit further away from beach. No lift.
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in February 2025
Verified reviewI like everything.. from the linens to the smell of the room. It’s relaxing. We had bath tub in our bathroom – a plus. It was a nice. Near to the center of El Nido. I wanna be back!
None.
Reviewed: 16 March 2025 · Stayed in February 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewThought this was a great hotel. Nice room with a tv and good air con and a comfy bed. Provided breakfast but we weren’t able to have it as we were leaving early to try see some turtles hatch. Thank you to the lady who helped me get a taxi early as we were in such a rush and I didn’t see you to say thank you. Unfortunately we had booked another hotel to stay in down the road for the rest of the trip and it is nowhere near as nice as Swiftlets so would advise anyone to book here. Great location to El Nido town too.
Reviewed: 4 March 2025 · Stayed in January 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewThe free water,tea and coffe, but not maintained always something missong.
Dogs constant problem. After complaint and a threat to check out by mote than.me they resolved it a little.but at least 3 lived openly in the hotel.
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewRack outside the room to dry clothes. Safe inside the room. Can pay by PayPal instead of cash but their exchange rate means it works put a bit more expensive. Size of room was spacious. Good air con. Good enough location.
Room smelt of bleach/paint and was quite suffocating every time you walked in. Unfortunately, I think we got the worst room. It was opposite the reception and kitchen so there was chopping and frying nosies from 6am and the smell of frying food wafting through. Our window looked out onto reception so we had to keep the curtains shut for privacy. There was no ventilation, not even a fan in the bathroom so everything felt moist. The shower, sink and toilet all leaked. Water pressure was awful. Only given one roll of toilet paper at a time so had to keep asking for more. No vegan options for breakfast, only fruit and were unable to swap items around to accommodate. Mattress was thin and uncomfortable but duvet was thick so was a very hot sleep. Not worth £40 a night, might as well pay even less for something just as bad.
Reviewed: 4 February 2025 · Stayed in January 2025
Verified reviewVery nice service;) Small rooms that have everything you need. Great location right at the entrance to the town and great base. You can rent a scooter at the reception and arrange excursions. It's a pity that we only had one day but we will definitely come back someday;)
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewReviewed: 3 February 2025 · Stayed in January 2025
Verified reviewGood quality bedding, room was clean and close to town
Room was quite small.
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewThe location is good and the staff is ok.
Some of them are, others will give you new towels and not tell you that you need to pay again for new ones rather than just giving you them for free because you already rented them, communicate and say you will need to charge us again for new towels we get. They also don’t take card payments.. never heard of a hotel not letting you pay for it with a debit or credit card, rather strange. So I had to use PayPal as it was my only option, but with their conversation rate it cost me an extra $18 (1000 php) I wasn’t too happy about that.
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewAC
Nothing
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewEverything specially the amenities
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewLocation, cleanliness, helpful staff, breakfast
Reviewed: 26 December 2024 · Stayed in December 2024
Verified reviewThe staff qere very helpful. Location was great and breakfast right outside room was great
We would liked to have dtayed another night but they were fully booked. We were disappointed but they helped find another plce nearby
Reviewed: 17 December 2024 · Stayed in December 2024
Verified reviewReviewed: 17 December 2024 · Stayed in November 2024
Verified reviewVery Good location
Too many steps which is hard to go in each time
Reviewed: 5 December 2024 · Stayed in December 2024
Verified reviewReviewed: 4 December 2024 · Stayed in November 2024
Verified reviewGood value for money, good breakfast. Helpful staff with the recommendations on the daily trips and transfers to other towns.
Reviewed: 28 November 2024 · Stayed in November 2024
Verified reviewRoom was clean on arrival, only good thing. Ok Location & had a clothes rail for wet clothes. Free cold service water.
Room had a bad damp problem and smelt overwhelmingly of damp & bleach (where they’d tried to clean it). Wifi was basically non existent. Bathroom light broke whilst we were there, we notified them and they didn’t fix it. Never cleaned our room despite us leaving our keys twice. Breakfast was awful. I had bacon which tasted of fish (so clearly been cooked in a pan that had fish in it/ hadn’t been cleaned). Would only recommend staying here if you have no other better option & I really don’t leave bad reviews.