Our room were reserved via booking.com but when we were there the reception said that its not that big so we were asked to upgrade it and so we did but we added a fee again..so its like a cost of 2rooms...we were askinf if an additional bed would be added but instead an upgrade plus a cost of an another bed 3200 was added ro the initial 3k plua reservartion.

Pool

Stayed in July 2025

A microwave oven and a small refrigerator would have been nice to have,

A resort feeling at an inner city hotel. The hotel was clean. The staff gave exemplary service. The food in the restaurant was very good. The room was spacious, including the bathroom. The bed was comfortable. It was cozy and relaxing. We had been staying at a different hotel here in the past, but from now on we will stay here. Ours was a short stay, and we didn't have time to jump into the pool. Next time.

Stayed in March 2025

Not much choice in vegetarian food.

The staff at the hotel made the stay worth a return in future.

Stayed in February 2025

Food at the breakfast needs improvement

Staff were friendly and helped us with what ever we needed.

Stayed in January 2025

The western breakfast included in the price of the room was really poor and not tasty.

A modern hotel with all the services in this cathegory.

Stayed in January 2025

Would have liked a fridge in the room

Location and staff

Stayed in January 2025

Would have liked a small fridge in the room but not a big deal

Everything, probably the nicest place I’ve stayed in the Philippines

Stayed in January 2025

A lot of the stuff in our room didn’t work (bedside lamp, apps on the tv, safety box). We didn’t have a lot of variety at breakfast. Some of the dishes on the menu were non-available and not enough options for vegetarians.

The rooms are nice and comfortable, the hotel is very nice and the staff is generous. They have a restaurant and a coffee bar, which is comfortable. They offer shuttles to the airport, which is convenient and not expensive. The airport is very close by. Food in restaurant was good and reasonably priced. Shower was excellent.

Stayed in December 2024

The breakfest is excluded omlete. They said we need to pay for omlete. I think this is basic...

The stuff was great :)

Stayed in October 2024

Couldn’t get the Tv to work

Close & convenient

Stayed in June 2024

Nothing

The tress and the plants around the pool site

Stayed in April 2024

They provide ONLY one keycard. Requested additional but was refused. I mean that’s good if you are alone - what if you are with family, like you all should be together when you go out? TV is not user-friendly, requires you to call a staff for assistance.

The room, facilities and location

Stayed in December 2023

As a Western, I would have liked more continental breakfast. For exp every day real bacon. But... when I asked it, there was no problem

Locatio

Stayed in November 2023

Aircon was not as its coolest, we set it at 17c however room temp was still warm

Nice

Stayed in August 2023

It's our go to hotel whever we go home to Isabela, it's near the airport and the mall. I liked how the staff were all so kind and accommodating. Food was great and the rooms were clean.

Stayed in February 2025

Travel distance from nearby towns

Best in its area

Stayed in January 2025

No wifi, smart tv did not work, cracy loud people until midnight, loud music at 7 in the morning, loud street, very poor choice at brakefast, butter smelt old, .....

Stayed in December 2024

Not enough time for a full overview

Warm and inviting

Stayed in December 2024

Breakfast is ok, could hv been better

Spacious, Brand New, Bright, Clean Good service. There is cafe in lobby jointed w/ Starbuck.......what a surprise after long drive from Banaue / Batad rice terraces Hotel cab flag tuktuk to town center for authentic Chinese restaurant

Stayed in July 2024

The lady at the front desk who accommodated us during our check-in process talks like she's memorized all her lines. No eye contact, no emotions. Took her a good amount of scolding before she uttered the words "I apologize". The room we were transfered to was planned poorly, with the sink outside in front of a bed. And with the bed, we were given 2 separate beds when our initial request was one. The place is poorly air-conditioned and ac doesn't even do it's function to go lower than 17 which is apparently still considered as "summer" heat.

Guards and other staff members were cordial and nice, except for that one lady who apparently needs more training to do her job right.

Stayed in September 2024

N/A

The location was excellent- it was near the airport. The staff were accommodating & friendly.

Stayed in September 2024

Breakfast was not that great, only a couple items and no toast or sausage

Everything was great

Stayed in May 2024

None

Everything

Stayed in April 2024

Wife thought the lighting in the room was a little dull but only while putting on her makeup

Ideal location a few minutes from airport and main town. Nice modern building with excellent breakfast

Stayed in March 2024