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Reviews of The Penthouse Suite

Kiener Hills Condominium Matumbo-Pusok, Lapu-Lapu City, Cebu, 6015 Pusok, Philippines

#29 of 44 hotels in Pusok

Guests' Choice

Review Score

Based on 45 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.4

  • Free Wifi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 31, 2025

    8.0
    It was overall a great stay, near to airport and all necessary needs.
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    There was one time when the power was very low to operate machines and the elevator was not working. But they fix it right away.

    It is big and spacious. It also has a caretaker that cater to our needs.

    Stayed in August 2025

  • Reviewed: August 3, 2025

    7.0
    Good
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    No internet connection..

    I like the location it's near in the airport

    Stayed in July 2025

  • Reviewed: May 18, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Had a pleasant stay and location is close to the airport. Staff is friendly and helpful. I like that the place is clean and comfortable.

    Stayed in May 2025

  • Reviewed: April 9, 2025

    8.0
    Good value for money, perfect location just a few tweaks. But would recommend and stay again.
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The towels provided could be of a better quality. After taking a shower they are not very absorbent. Perhaps invest in water cooler / dispenser as the water provided was finished after just making ourselves coffee on arrival. Possibly get a microwave in addition to stove that provided,

    Open plan, spacious clean close location to the airport, value for money. Everything provided that could need.

    Stayed in April 2025

  • Reviewed: January 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night

    nothing

    breakfast wasn’t included but staff was very friendly

    Stayed in December 2024

  • Reviewed: January 2, 2025

    7.0
    It was fine nice owners
    • Leisure trip
    • Solo traveler
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Most of the other rooms were empty and unfinished

    Location was great, close to airport

    Stayed in December 2024

  • Reviewed: November 25, 2024

    7.0
    I still like go back and stay in your place
    • Leisure trip
    • Group
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The towels, no rugs in the bathroom floor. The toilet upstairs got clogged.

    I like the location. The place is spacious

    Stayed in October 2024

  • Reviewed: August 26, 2024

    7.0
    Nice unit with nice air conditioning but could’ve used some bedding .
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    They only provided a bottom sheet on bed and one tiny blanket. No sheets or blankets for sofa bed.

    Nice clean unit with nice air conditioning.

    Stayed in August 2024

  • Reviewed: July 29, 2024

    9.0
    Perfect airport overnight stay
    • Leisure trip
    • Group
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect for overnight stay at the airport, ideal for 3 people. Couple in large bed and single on the pull out bed

    Stayed in June 2024

  • Reviewed: June 27, 2024

    8.0
    Wonderful comfy modern apartment just let down by upkeep of surrounding building.
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 1 night

    In bedroom bathroom the drain cover is missing from the shower. The inside of the apartment is beautiful finished, unfortunately the main building is in disrepair in some places and broken exterior windows. Gives an intimidating feel, but once inside apartment don’t feel this. Apartment was on 5th floor. Lift broke down had to take 10 flights of stairs to collect pizza ordered. Speaking to guards said often the lift is out of service.

    Apartment very clean and good open space. Tv WiFi easy to use and has all the functions you need. Ideal for pre flight or after arrival due to closeness to the airport. Bed had very comfortable mattress. Nice touches with snacks to have.

    Stayed in June 2024

  • Reviewed: May 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Staff were incredible, friendly and attentive. Can't beat the location if you're wanting to be close to the airport. Would stay again. Thank you !

    Stayed in May 2024

  • Reviewed: April 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Both owner are nice, accommodating and hospitable. We arrived before the check-in time but they let us leave our belongings so we can go shopping without carrying our stuff. They offered us a drink when we arrived and it was a nice gesture. The facility offered a home away from home kind of vibe. Me and my family enjoyed our stay. Thank you!

    Stayed in April 2024

  • Reviewed: August 2, 2025

    10
    it was good value for money and good location near airport and very clean. Very happy with our stay. Thank you
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    none

    the location and the cleanliness and good value for money

    Stayed in August 2025

  • Reviewed: June 13, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    I booked this property to be close to the airport dor early departure, and price wise was cheaper than most properties I looked at, even in the same complex. Once my credit card was charged, the owner informed me right away when he/she found out over booked to hotel. I was given option to cancel for full refund, but what's striking is I messaged back saying I needed a room for early departure and this property fits my need. Owner immediately responded back OK, lets find you a room. Minutes later, I was offered a room in the same complex, and owner noted the new property cost more than what I booked. I inquired how much I had to pay, owner claimed it was fault of hotel and will cover the extra cost (the new property did not belong to owner). No, that's above and beyond my expectation! This is the reason why I am rating this owner at a 5! Owner owned up to his/her fault when I least expected it! Things happen, we just need to find resolution...and owner did it swiftly, accommodating us with a new property. Thank YOU, owner!

    Stayed in June 2025

  • Reviewed: June 7, 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    when it rains, water comes in to the window even its close, my partner almost fell down the stairs,

    close to the airport,

    Stayed in June 2025

  • Reviewed: May 30, 2025

    10
    It was nice—- clean and spacious. 100/100
    • Business trip
    • Group
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Clean and comfort

    Stayed in May 2025

  • Reviewed: May 29, 2025

    10
    Convenient Location
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The pool needs an upkeep

    Conveniently close to Mactan Airport in Cebu, owner of property is very responsive to our needs

    Stayed in May 2025

  • Reviewed: May 18, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Some units is abandoned and broken glassess windows

    big place.Good ambiance

    Stayed in May 2025

  • Reviewed: March 29, 2025

    10
    My Cebu Residence with Family
    • Business trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    It's Near airport and port easy to locate, convenient store within vicinity and resto however we just cook our breakfast and packed lunch for travel to Siquijor. Nice place really.

    Stayed in March 2025

  • Reviewed: February 5, 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    -hair dryer, iron, hangers should be provided -Towels not absorbent -No closets or clothes rack ( it's supposed to sleep 8> people?) -Room darkening drapes needed on sliding door and dining room for extra privacy and noise canceling - constant road noise , and on that evening, somebody was drumming -IMPORTANT: no partition for the shower space. Everything gets wet , floors flood because of slow drainage, an unpleasant bathing experience. - No shelves or racks for toiletries or clothes - No extra mirrors.

    5 min from Mactan Airport Bright, clean and spacious All AC and appliances work Space smells fresh Good number of cutlery and plates Well stocked kitchen in terms of equipment Kitchen sink knobs need replacing, updating or a good cleaning Clean sheets, pillows and towels Complimentary ice cream bar after check in was a nice touch ...

    Stayed in February 2025

  • Reviewed: November 19, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing! Got a icecream when i arrived and the appartment is really spacious!

    Stayed in November 2024

  • Reviewed: October 15, 2024

    10
    Surely, we will book again. ❤️
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Nice and cozy.

    Stayed in October 2024

  • Reviewed: October 15, 2024

    6.0
    Adequate but owner was receptive to constructive discussion and
    • Leisure trip
    • Solo traveler
    • Apartment with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    No broom, small blanket on bed, no tea towels to wash up and dry, ordinary shower heat and pressure Microwave that couldn’t be operated Don’t put it there then just for looks

    Good positioning for what I was doing, aircon and helpful staff and good little shop and pizza restaurant downstairs , laundry also! and pool was reasonably clean and refreshing But no penthouse! Lol

    Stayed in September 2024

  • Reviewed: October 5, 2024

    4.0
    Never again
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Felt unsafe. Staff lady was nice but the man was not. Surrounding area is like run down and abandoned. Can't believe Booking carries a property this bad

    Not much

    Stayed in October 2024

Showing 1 - 25

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