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Reviews of The Premier Suite

Building A, Kiener Hills Condominium Matumbo-Pusok, Lapu-Lapu City, Cebu., 6015 Pusok, Philippines

#39 of 44 hotels in Pusok

Guests' Choice

Review Score

Based on 32 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    7.0

  • Facilities

    6.9

  • Staff

    7.5

  • Value for money

    7.2

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Showing 1 - 25

  • Reviewed: April 6, 2025

    7.0
    Very accessible to airport
    • Leisure trip
    • Travelers with friends
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There are tiny ants on the bed

    Very near airport, good utilities

    Stayed in April 2025

  • Reviewed: October 9, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunatly there was no pressure in the toilet. I asked them to stop and have a look. I managed flushed the toilet by hand in the and told the staff they don’t have to have a look today anymore, it was getting late. At 11pm a staff member knokked at my door to have a look. Reallt sweet, but I was already sleeping. I had a early flight, so was not really happy to be disturbed after texting it was ok. Besides that, apperently entrance to the room I stayed in was through a living room of locals that live there. That was a bit unexpected. It turned out that at night I heard them using the waterpomp till the middle of the night and couldn’t sleep.

    Good communication and really sweet and helpfully staff. I got another room assigned because the toilet was blocked (before I arrived). Nice place.

    Stayed in October 2024

  • Reviewed: July 1, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Everything is organized, the staff is very helpful and approachable even the security guards! Thumbs up!!!

    Stayed in July 2025

  • Reviewed: May 24, 2025

    8.0
    Very Good
    • Business trip
    • Couple
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Air freshener too strong. Need shower mat in bathroom. Shower curtain was a little short, so floor got wet after use.

    Thank you for the room upgrade. Easy of checking in and out. Great WiFi and well equipped kitchen. Comfortable bed and pillows.

    Stayed in May 2025

  • Reviewed: February 9, 2025

    1.0
    Provide the basic need
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The place was actually ok with the value I paid. I was booked w premier suite inn but a day before I got a message saying I was moved to keiner hills condo. It is very near from the mactan airport and there was a meet and greet girl. She gave us the WiFi password which was wrong and left. It was 130am when we arrived. We were just settling when I discovered no toilet paper available. It is basic need. I rang the contact number but no answer. Imagine being stuck without tissue paper at 2am! For this reason I will never stay here again and I wont recommend to anybody.

    Stayed in February 2025

  • Reviewed: February 2, 2025

    8.0
    Would recommend to everyone .
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    It’s just the hot shower doesn’t work well but doesn’t bother us

    The ambience is nice and very clean. The staff is very patient in waiting for us until we arrive and reply to our inquiries immediately. So close to the airport and very accessible because there is restaurant just outside the property.

    Stayed in February 2025

  • Reviewed: January 21, 2025

    1.0
    This is not a legitimate accommodation.
    • Leisure trip
    • Solo traveler
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There is no suite. No room was available per the current tenant.

    There was no Premiier Suite. Jacqueline arrived to this building not with a very old elevator. No reception available to ask. It was not a legitimate accommodation.

    Stayed in January 2025

  • Reviewed: January 13, 2025

    1.0
    Very Poor
    • Couple
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    We didnt like the whole stay as it made us sick, th3 smoke, the smell is terrible, environment is very bad. Never recommend this place and we never come back.

    That place should be closed, very stinky, it triggers our asthma. Smells awful and majority of abandoned rooms for us very unsafe. Dont let it until renovated.

    Stayed in January 2025

  • Reviewed: October 21, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty kitchen sink and smelly Dirty washroom Unfuntioned amenities Poor room quality Coffee kettle clogged with substance Shower cap not working and dirty

    Nothing

    Stayed in October 2024

  • Reviewed: October 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The surroundings of the place make the place a little overpriced

    Good communication and helpful staff. The room was good quality and clean.

    Stayed in October 2024

  • Reviewed: September 27, 2024

    1.0
    Not a good place to stay
    • Solo traveler
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    No reception

    Nothing

    Stayed in September 2024

  • Reviewed: September 18, 2024

    10
    Great place .. handy for the airport.
    • Leisure trip
    • Solo traveler
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Really comfortable place, nice balcony to sit and see the world go by

    Stayed in September 2024

  • Reviewed: July 11, 2024

    8.0
    The host was kind and provided everything we needed! Yes, I would stay there again!
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 9 nights
    • Submitted from a mobile device

    Main hallway needs to be cleaned! Elevator works half the time, so we had to carry our bags down 4 flights of stairs.

    Nice and roomy, clean!

    Stayed in July 2024

  • Reviewed: June 18, 2024

    8.0
    above average
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 1 night

    Unable to access Netflix :(

    Spacious w 2 bathrooms.

    Stayed in June 2024

  • Reviewed: June 10, 2024

    3.0
    Will not stay there ever again!
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was not good. No upkeep. The toilet clogged. The bathroom has a bad smell. The bathroom has no ledges where you put your toiletries.

    The indoor unit is nice.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    9.0
    A clean and easy place to stay for a night to rest/sleep/shower before or after the flight.
    • Business trip
    • Solo traveler
    • Apartment with Balcony
    • Stayed 1 night

    It is located very close to the airport, on a late incoming flight I could check in late, communication with the owner was very easy by whatsapp. He was very fast answering any question. Property was easy to find, from the airport you can even walk (about 20 minutes) A good place to stay for a night to rest/sleep/shower before or after the flight.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    10
    I like Cebu Island! Perfect hotel!
    • Leisure trip
    • Travelers with friends
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    The service of the staff was good! The room is clean!

    Stayed in May 2024

  • Reviewed: April 21, 2024

    10
    Excellent stay and service
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Quick response to messages Clean room They accommodated a early check in for us. Nice personal touches like complimentary ice cream on arrival. Airport transport available. I booked the room because of the high rating on the booking app and I was not disappointed.

    Stayed in April 2024

  • Reviewed: December 8, 2024

    5.0
    Fair
    • Business trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: September 13, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: June 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: April 16, 2025

    3.0
    Poor
    • Leisure trip
    • Travelers with friends
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: February 24, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: February 2, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

Showing 1 - 25

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