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Reviews of The Family Suite at the Mactan Airport

Kiener Hills Condominium, Matumbo, Pusok, 6015 Pusok, Philippines

#27 of 44 hotels in Pusok

Guests' Choice

Review Score

Based on 58 apartment reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.5

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 14, 2025

    9.0
    Wonderful
    • Business trip
    • Group
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The front bldg seems abandon,it feels but creepy.

    Location is convenient

    Stayed in July 2025

  • Reviewed: July 2, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    No wifi during my stay there

    Stayed in May 2025

  • Reviewed: May 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, spacious, and comfortable

    Stayed in May 2025

  • Reviewed: May 26, 2025

    8.0
    Very spacious and comfy
    • Business trip
    • Group
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Not much just wifi didn’t work starting 3am while my sisters are working. Rest are okay

    Very spacious clean and comfortable 👍

    Stayed in May 2025

  • Reviewed: May 17, 2025

    8.0
    pleasant comfortable safe
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 4 nights

    upper room and low ceiling

    not applicable

    Stayed in February 2025

  • Reviewed: April 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff is very cooperative Quite , and i spend good time The location is also good

    Stayed in April 2025

  • Reviewed: February 25, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Good located for a layover near the airport

    Stayed in February 2025

  • Reviewed: February 10, 2025

    9.0
    Very good.
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    No potable water.

    Cleanliness

    Stayed in December 2024

  • Reviewed: November 27, 2024

    8.0
    Worth the price and location!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Upstairs toilet wasn’t working :( also, internet didn’t work at night time.

    Staff were friendly, Very good location to the airport. The flat is spacious and the price is good.

    Stayed in November 2024

  • Reviewed: November 16, 2024

    9.0
    Excellent and good value of money
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Easy access to everything—very close to the airport, shops, and restaurants. The unit was very clean, and the host was very accommodating. The AC cools quickly and efficiently. 👍 We were satisfied with our stay and will definitely book again in the future.

    Stayed in November 2024

  • Reviewed: July 7, 2024

    9.0
    Clean, well furnished family apartment
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    There’s a pump of some description on the balcony which is very loud and starts intermittently. We were able to unplug it over night to stop it from making noise as it was too much to be able to sleep if you’re a light sleeper.

    Really good location close to the airport and walking distance from restaurants/shops. Apartment is nicely furnished with plenty of space

    Stayed in July 2024

  • Reviewed: May 26, 2024

    9.0
    This is good place to stay and rest if you don’t want to spend so much. Large space and nice view. The building and lobb
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    What I didn’t like about the property is some stuff needs fixing. Sofa Sink drain 2nd floor Toilet Aircon bent cleaning

    This property is bang for the buck. Super Large space for you and your friends. Location is near the airport. The airconditioner is working as it should especially it so hot these days.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    9.0
    Very comfortable stay. Nice to have basic toiletries available like toilet tissue and toothbrushes. Throw away slippers
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    A bit run down but the rooms are newly renovated

    Very near the airport

    Stayed in May 2024

  • Reviewed: May 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The suite was really nice but the building it is in is quite run-down/unusual. Most other rooms/floors are deserted with broken windows and no doors. Wasn’t an issue for us though.

    Really close proximity to airport (5 minute taxi), walking distance to shopping centre with supermarket, 7-11, restaurants. Staff nice and friendly when checking in. Netflix on TV was great.

    Stayed in May 2024

  • Reviewed: January 15, 2024

    8.0
    very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    a little off the beaten path

    clean, spacious, modern

    Stayed in January 2024

  • Reviewed: August 30, 2025

    10
    Fun and peaceful
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    none so far

    Near the airport and easily accessible via taxi, grab, or other online transport app. Complete amenities like electric stove, small ref, and even a microwave.

    Stayed in August 2025

  • Reviewed: April 28, 2025

    10
    Good for a pre airport stay
    • Group
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing bad of note!

    Location was great close to the airport and very easy to access. Completely decked out with what you needed.

    Stayed in April 2025

  • Reviewed: February 27, 2025

    5.0
    Fair
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Check in was complicated, bed was uncomfortable, air conditioning was leaking

    Location (10 mins by car to airport)

    Stayed in February 2025

  • Reviewed: January 17, 2025

    5.0
    Fair stay. Photos provided are from the balcony outside.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Room 501. There are several areas where the facilities could be enhanced for a better experience. The ceiling in the main bathroom downstairs is currently exposed, and the upstairs toilet appears to have some functionality concerns that may need attention. Additionally, it seems there are some challenges with water drainage on the property. We've also noticed that the towels are not drying effectively, possibly due to an excess of fabric softener. Furthermore, there appears to be a presence of black ants on the premises, and a broom for sweeping would be a useful addition. Lastly, it seems that both slippers provided are left-side, which might be something to consider for improvement. The property needs renovation.

    The location is great because it is close to the airport.

    Stayed in January 2025

  • Reviewed: November 2, 2024

    4.0
    Waste of money
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Given just one tiny blanket as our “quilt” to sleep in, the showers stunk had to leave them running 10 mins to get the smell out and the downstairs toilet was just a no go, power also went out twice and had to go tell a neighbour who helped and got the maintenance involved. The price on booking.com was highlighted at £15 sneakily there was £12 of fees on there which consisted of cleaning fees, it would not have costed £12 to clean up after us… waste of money your better of staying further away from the airport and getting a grab in

    Had a sofa and a tv setup and 2 fully working AC units

    Stayed in October 2024

  • Reviewed: November 2, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing didn't work in room broken shower broken toilet no TV no cable only thing I had was internet The room was old wasn't cleaned

    Nothing

    Stayed in November 2024

  • Reviewed: September 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful big condo with 2 levels. Very comfy space.

    Stayed in September 2024

  • Reviewed: September 5, 2024

    10
    Happy and comfortable.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The room was big and tidy.And perfect please to stay a night before the flight because not far to the airport.

    Stayed in September 2024

  • Reviewed: August 30, 2024

    5.0
    It was okay.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights

    lack of information about their non-functional elevator and the room was located on the 5th floor. It was difficult for us to carry up and down our luggages, the reason why one of our luggages' handle was broken.

    location is good. the hosts are nice.

    Stayed in August 2024

Showing 1 - 25

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