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  5. Reviews of Thunderbird Resorts - Poro Point

Reviews of Thunderbird Resorts - Poro Point This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Poro Point Freeport Zone, La Union, 2500 San Fernando, Philippines

#2 of 6 hotels in San Fernando

Guests' Choice

Review Score

Based on 107 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.3

  • Facilities

    6.9

  • Staff

    8.8

  • Value for money

    6.6

  • Free Wifi

    6.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 17, 2025

    8.0
    We had an enjoyable stay. Improvements can be done in the rooms
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms are a bit unkempt. There are molds in the bathroom tiles. The cabinet doors are a bit skewed. Towels are obviously old. The linens and pillow cases are also old (has a yellow tinge). The curtains have molds.

    The property is tucked in a Poro Point and is quite private. It has a beach access and swimming pools that cater to both adults and children. They have excellent staff, courteous and always ready to help.

    Stayed in June 2025

  • Reviewed: April 20, 2025

    8.0
    Great family stay!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    The cabinet was loopsided and one of the switched were broken

    The location and the amenities. Villas are good for 4 adults and 1 child.

    Stayed in April 2025

  • Reviewed: April 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Safe to stay

    Stayed in March 2025

  • Reviewed: April 9, 2025

    7.0
    Nice but disappointing and expensive
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    We enjoyed the pools and on the whole had a comfortable stay but the upkeep leaves a lot to be desired. It appears that keeping everything in good order and especially the care of plants and trees is not the priority. Staff were helpful and friendly without exception. Still, this was not a five star experience. We found it disturbing that the resort encourages smoking through sales ladies parading through our otherwise very nice barbecue meal at the Fira beach club

    Stayed in April 2025

  • Reviewed: April 8, 2025

    8.0
    Great location,good service and comfortable accomodation place.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe one day an elevator could be installed for retired, Senior and PWD, pregnant guests to ease their mobility to higher floors and for comfort and stable movements.

    Excellent breakfast - a variety of dishes served to cater for different types of guests; young, old, international tourists, etc. Meals I’d had was scrumptious and again for guests who preferred continental breakfast, local dishes, light and heavy meals. So happy and countented with our meals.

    Stayed in April 2025

  • Reviewed: March 9, 2025

    7.0
    Despite the need for improvements, my stay was enjoyable, largely due to the exceptional staff and the serene, private l
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 6 nights
    • Submitted from a mobile device

    Room for Improvement: • Villa Amenities & Furnishings: While spacious, the villa did not meet Western standards considering the price. The kitchen lacked essential amenities like a microwave and clean dishes for leftovers. The furnishings felt cheap, with an old and stained sink, and no soap provided for the kitchen. Cleanliness is not great. • Water Pressure & Plumbing: The water pressure was disappointingly low, and the toilet barely flushed—this needs urgent attention. • Living Room & TV Size: With such a wide living room, I expected a larger TV that complemented the space. Not all rooms had TVs, which they should. • Villa Design & Renovation Needed: The interior felt dull and outdated, far from luxurious. A renovation is necessary, especially in the restrooms, which had ample space but lacked shelving, modern decor, and even simple towel hooks. Adding a washer and dryer would be a great bonus for guests on extended stays. • Main Resort & Villas Need an Upgrade: The overall resort, especially the villas, would greatly benefit from renovations and a fresh coat of paint to enhance its appeal. Poro Point reminds me of Kempinski at the Dead Sea in Jordan, but the difference is in the luxurious style and design. Investing in upgrades would undoubtedly elevate its reputation.

    , and overall, the experience was a mix of positives and areas for improvement. What We Loved: • Location & Privacy: The secluded setting is perfect for those seeking peace and tranquility. • Breathtaking Ocean Views: The stunning ocean backdrop was a major reason I chose this property. • Spacious Villa & Large Pools: My family enjoyed swimming in the expansive pools while I relaxed with the calming ocean view. • Outstanding Staff & Service: The restaurant staff were excellent, and the reception team was superb—knowledgeable, welcoming, and even remembered my name, making me feel like a VIP.

    Stayed in December 2024

  • Reviewed: January 6, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    Grecian theme

    Stayed in January 2025

  • Reviewed: December 29, 2024

    8.0
    It was a great experience. Amazing and really helpful staff! Will definitely go back
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Ala carte food is expensive but their buffets are reasonably priced.

    It is a beautiful and relaxing place complete will all amenities

    Stayed in December 2024

  • Reviewed: November 27, 2024

    8.0
    A pleasant stay but be prepared for the Hotel applying constant rules on guests. When I said I would pay my final bill
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 9 nights
    • Submitted from a mobile device

    I first visited Poro Point in 2010 and the older part of the Hotel now needs refurbishment. It is faded. However the bed was very good and the aircon worked. Wi-Fi was good. I didn’t have a hot shave once because the hot water was tepid at best. I had to let out the sink water by reaching underneath the sink and manually lifting the plug device. Olives Restaurant didn’t sell wine by the glass which was annoying so I drank beer. Breakfast was great if you liked Filipino food and there was a total lack of fibre on offer. No toast either. The bespoke omelettes, however, were very tasty.

    The location next to the South China Sea is fantastic. I also liked the security measures in place. Philippines is not inherently a dangerous place but visible security is welcomed and is a deterrent. The staff are super and are universally very nice people.

    Stayed in November 2024

  • Reviewed: April 29, 2024

    9.0
    Wonderful
    • Business trip
    • Travelers with friends
    • Deluxe Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Location a bit secluded

    Clean, well maintain, good housekeeping, beautiful seaview.

    Stayed in April 2024

  • Reviewed: December 29, 2023

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights

    rooms are not soundproof

    view

    Stayed in December 2023

  • Reviewed: December 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Some interior furniture is rundown

    Nice room spacious and very clean

    Stayed in October 2023

  • Reviewed: December 15, 2023

    9.0
    Very satisfying for the family.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night

    pool room breakfast

    Stayed in December 2023

  • Reviewed: December 12, 2023

    7.0
    It was okay.
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    When we arrived at the property they were having an electricity issue where there was no power in the rooms and no water at the same time. We understand that this was not beyond their control but for a big property and the amount of money people are paying to stay there per night they should have a generator that could supply the whole property energy. We were given a choice to upgrade to a villa and free dinner but we opted for the deluxe rooms to see the beautiful view that they are advertising which you don’t get on their villas. We were then upgraded to their executive suite which offers a private pool and a view of the water from your room, the rooms were huge and nice, giving you a good holiday vibe. We were offered 3 of the suites as we were travelling with our family for a vacation. The rooms were nice but would need more attention to cleanliness and maintenance.

    The property has the Santorini vibe. The view was awesome overlooking the water.

    Stayed in November 2023

  • Reviewed: June 26, 2023

    9.0
    I have always dreamt of going there and I was not disappointed. My family and I had a wonderful time
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted from a mobile device

    The beachfront is not clean and the sand quite rough.

    I liked the view - very calming. The staff are very polite and friendly.

    Stayed in June 2023

  • Reviewed: June 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The wifi was very poor. Couldn't watch Netflix off TV so I had to bounce it off my phone with mirror but that was up and down cause of the internet signal

    Room was huge so was the site of the entire campus.

    Stayed in June 2023

  • Reviewed: March 27, 2023

    9.0
    Overall Excellent stay.will be back in the future
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted from a mobile device

    Building needs some updating

    Breakfast is good with so many options.Staff are friendly and accommodating.Views are gorgeous and breathtaking

    Stayed in March 2023

  • Reviewed: March 7, 2023

    9.0
    Will definitely come back.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like their online messaging in booking.com, or lack thereof- nobody responded to my multiple messages. I wish their swimming pool has a deeper section, it is not fun to swim in as every part is only 4 feet deep. The chicken longanisa (or is it chicken sausage?) in the breakfast menu is horrible, like chewing on rubber, plus it doesn’t taste nice. Pls use a different brand.

    Thunderbird did not disappoint, the place is beautiful! The breakfast buffet is also good.

    Stayed in March 2023

  • Reviewed: February 26, 2023

    7.0
    Overall, it was an amazing experience.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    1. The food menu - I wish they have more variant on the menu. We stayed for 3 days and we all tried all the food. When it comes to price, the price of food is too expensive since the range is 500-3000 per meal. Buffet is about 1,400 per person but the dish are limited. 2. House keeping - You have to call for house keeping and specify your objectives like, refill of toiletries or cleaning etc. Hopefully that cleaning should be done daily. 3. Beach - I wish the beach is accessible and well maintain. We can't use the pool (5ft) for 2 days since there's a on going shooting on the area.

    I like the ambiance, the room is relaxing and the facility is a top notch. Hotel staff are accommodating. It's a serene and perfect place to relax.

    Stayed in February 2023

  • Reviewed: January 16, 2023

    9.0
    Wonderful
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Telephone at room is defective, the front desk is not ringing

    The room

    Stayed in January 2023

  • Reviewed: May 22, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was very nice and it's worth your money.

    Stayed in April 2025

  • Reviewed: May 13, 2025

    4.0
    Over rated and not value for money. I sgould have paid 50% less compared to other hotels of the same
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower and bath is not enough heat for a baby bath temperature almost cold water even staff tried to fix, water pressure on shower heads only trickling takes 45 minutes to complete proper shower. Kitchen does not includes any utensils and must hire separately when needed. Swimming pool water is below the normal level, dirty tiles, algea and tiles missing in many pool areas,

    Food selection is fair for inclusive on room rate

    Stayed in May 2025

  • Reviewed: January 31, 2025

    5.0
    We wanted to experience Thunderbird again but it didn't live up to our expectation this time.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted from a mobile device

    We had a hard time requesting a better table for the NY dinner countdown. The staff told us that our preferred table is already reserved for a specific group and all the tables were already reserved ahead of time a. I told them I initially called to reserve last Dec. 1. I had to really insist my request before they agree, only to find out during dinner that our preferred table was unoccupied as the group they assigned there did not come. Also, some of our requests when we called the reception were delayed and we needed to follow up before the staff took action.

    The room and the whole property is really beautiful.

    Stayed in January 2025

  • Reviewed: January 29, 2025

    6.0
    It’s complement it’s just the water and the bed.
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The water in the beginning have foul smell and the bed sheet have bug bed it itchy in the skin.

    The view is amazing

    Stayed in January 2025

Showing 1 - 25

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