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  5. Reviews of Hotel Tugos

Reviews of Hotel Tugos This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11 Naguilian Road, Benguet, 2600 Baguio, Philippines

#2 of 54 hotels in Baguio

Guests' Choice

Review Score

Based on 232 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    8.3

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.6

  • Free Wifi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 25, 2025

    10
    VERY RELAXING
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 1 night

    NONE

    THANK YOU

    Stayed in August 2025

  • Reviewed: August 23, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room itself, the smell of it, the staff are friendly

    Stayed in August 2025

  • Reviewed: July 21, 2025

    10
    It was an awesome experience!
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    We liked everything we see in the place. We did not have any negative experiences.

    The place smells great and is clean, well-maintained, and fully equipped with complete facilities. The staff are very polite and always smiling. The location is excellent and includes free parking. The Wi-Fi is also high-speed. The breakfast is yummy!

    Stayed in July 2025

  • Reviewed: June 28, 2025

    9.0
    Was good
    • Leisure trip
    • Travelers with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Amenities are up to date like the elevator and switches at the room

    Stayed in May 2025

  • Reviewed: June 12, 2025

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Rooms are very spacious and clean.

    Stayed in June 2025

  • Reviewed: June 11, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The tv not work and the hot water not enough to take shower and bath room need maintenance

    The room bug and good and the staff very nice

    Stayed in June 2025

  • Reviewed: June 5, 2025

    10
    i love my stay in togus hotel and planning to go back soon.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    grab taxi is expenslve

    the breakfast is good and the location is nice and not too close to the busy area

    Stayed in June 2025

  • Reviewed: May 25, 2025

    9.0
    Splendid!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!

    This hotel is almost a copy of Taal Vista hotel in Tagaytay. Interior is similar and even the lobby, small version of TaalVistaHotel. I love it so much! Surely I will be back and stay here.

    Stayed in May 2025

  • Reviewed: April 30, 2025

    8.0
    Staff were pleasantly nice and helpful. The place is so clean
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Toiletries and towels are limited

    It’s fine

    Stayed in April 2025

  • Reviewed: April 26, 2025

    10
    It was perfect
    • Business trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noting to add - it was a perfect Hotel - expect the overall location of the hotel is not that great - to much traffic to get there.

    It’s nice , modern , very very well maintained. I love that !

    Stayed in April 2025

  • Reviewed: April 10, 2025

    9.0
    I will definitely go back.
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location. Beds. Pillows. Staff. Breakfast food is not perfect but still amazing.

    Stayed in April 2025

  • Reviewed: April 2, 2025

    9.0
    Maintanance issue
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No maintainance guy on duty.and our bathroom door got broken.they say the guy is off.they told us to move room if we want but i refused because i just unpack everything.they say they need to call the guy from his home to fix the bathroom door and we need to wait for more than an hour for the bathroom door to get fix.we need to go down to the lobby just to use the bathroom.when the maintanance guy finally arrived.he cannot fix the door.so the solution is for us to move room..which is really annoying

    Location is perfect.close to everything

    Stayed in April 2025

  • Reviewed: March 16, 2025

    10
    Overall it was excellent
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s just the napkins use at breakfast are so small that you have to use several of them to wipe your mouth and hands

    Cleanliness,ambiance,staff is accommodating and the food at breakfast was very good

    Stayed in March 2025

  • Reviewed: March 13, 2025

    10
    Enjoyed Tugos hotel the second time around.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    My second time to stay in this hotel. It remains a very nice place to stay when visiting Baguio. Well maintained and it has great amenities both in the room/s and common areas.

    Stayed in March 2025

  • Reviewed: March 9, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No view from the room. The girl on night duty kept opening the emergency exit door. And at 3am or 4am each morning I could hear the alarm going off it was open for a time.

    Rooms and breakfast are very nice and comfortable. Yes would stay again.

    Stayed in March 2025

  • Reviewed: February 18, 2025

    9.0
    Highly recommended!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    -Overpowering pine cleaner smell, upon entering room. Fortunately, smell faded after a couple of hours. -Hotel a bit off the beaten path, presented a minor problem upon check out. On a Monday morning couldn't get a Grab or flag down a taxi outside the hotel, had to walk a 1/2 mile to a major intersection to get a taxi to the bus terminal. Plan accordingly.

    -Spacious and comfortable room -Friendly and professional staff -Fantastic breakfast and weekend breakfast buffet! -Excellent room service food, quality and quantity

    Stayed in February 2025

  • Reviewed: February 17, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing at all.

    Very Cozy, Friendly Staff, I like it very much!

    Stayed in February 2025

  • Reviewed: February 2, 2025

    9.0
    Overall, the hotel is rated excellent!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Clean and orderly. Staff are very helpful and prompt.

    Stayed in February 2025

  • Reviewed: January 30, 2025

    8.0
    We had loads of fun in Baguio and the hotel met our expectations.
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    It would be good for the hotel to have some vegetarian options for Indian / Vegan customers. However, the staff was very courteous and welcoming.

    Stayed in December 2024

  • Reviewed: January 26, 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Expensive laundry and no prices for mini bar drinks

    Everything

    Stayed in January 2025

  • Reviewed: January 23, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Only the parking area. It's not a single space for a single car. If you went back late, you'll be at the back of one car who has parked ahead of you. Then, expect an early call from the lobby receptionist (majority are leaving early morning to enjoy and roam around Baguio) because you have to move out your car in order for the car in front of you to get out.

    The excellent and swift services provided by the housekeeping, maintenance and reception teams.

    Stayed in December 2024

  • Reviewed: January 22, 2025

    9.0
    Great stay for family
    • Leisure trip
    • Solo traveler
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    No refund. No netflix and youtube on the TV

    Great breakfast and on good day when many rooms are booked and occupied free breakfast turns into a free buffet great foods. Great air conditioner. Great receptionists. Great shower. Location is not far away from town. It's just the day traffick that gets you. Great Wifi

    Stayed in January 2025

  • Reviewed: January 19, 2025

    10
    Value, value , value and exceptional staff!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    The process of booking the room through bookng.com could have been better and more streamlined with an option to pay the whole amount in advance rather than having to pay through a bank account transaction off site then paying on site which made it a bit of a hassle. The hotel should probably try to include a full payment option to avoid any hassle in the booking process if done online.

    The room size is exceptional for the price and screams value. The included breakfast buffet is an added bonus. The view that was given in the junior sweet was quite enjoyable at night time. The staff was extremely helpful and attentive to our needs.

    Stayed in January 2025

  • Reviewed: January 12, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking space is a little tight and as a result it takes longer to come in and out.

    Clean, modern, great staff, very spacious, awesome breakfast!

    Stayed in January 2025

Showing 1 - 25

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