Reviews of Best Western Hotel Rawalpindi Central 3 stars
Bahria Town, Phase 4, Paradise Commercial, 46220 Rawalpindi, Pakistan
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Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewWe had travelled from the UK and booked a night to stay close to Independence Day festivities. The bed was like floating on a pillow! Really had a great night sleep that we considered booking another night. Staff were so respectful and accommodating. Room and bathroom were clean. Security was great we felt very safe here. Should definitely be a 4 star hotel - with more amenities it could push towards 5 star. We really enjoyed our stay - thank you
Breakfast was slightly better than basic, perhaps go early as towards the end they were slow replenishing food but I can understand they don’t want wastage. A few more continental dishes would be useful. Gym was under construction. A ladies spa would really help this hotel (not dodgy type - a legit one that could bring groups of female friends/family to visit as security is good- I think a demand is there perhaps consider it)
Dear Someena, Thank you for sharing your recent experience at our property. Your feedback is very important to us, and we truly value your comments. By letting us know what you enjoyed during your stay and where we can improve, you help us enhance the experience for you and all our future guests. We are glad to hear about the comfort of your stay, and we appreciate your suggestions regarding breakfast, amenities, and facilities. Please be assured that your comments have been shared with our management team for review. We hope to welcome you back again soon. If we can be of any assistance in the future, please do not hesitate to contact us. Thank you once again for choosing Best Western Hotel Rawalpindi Central. Sincerely, Best Western Hotel Rawalpindi Central
Dear Someena, Thank you for sharing your recent experience at our property. Your feedback is very important to us, and we truly value your comments. By letting us know what you enjoyed during your stay and where we can improve, you help u… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified review**Exceptional Stay!** I recently stayed at Best Western Rawalpindi Central and had an outstanding experience. The staff was courteous, the room was spotless and comfortable, and the service exceeded my expectations. Highly recommended for anyone looking for quality and comfort.
Dear Mr. Diyar, Greetings from Best Western Rawalpindi Central. We sincerely appreciate your valued feedback and look forward to welcoming you again with assurance of our best attention and services. Kind Regards, The Management Best Western Rawalpindi Central
Dear Mr. Diyar, Greetings from Best Western Rawalpindi Central. We sincerely appreciate your valued feedback and look forward to welcoming you again with assurance of our best attention and services. Kind Regards, The Management Best Wester… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewLovely hotel, with great food at the Velvet Spoon restaurant and the staff were very accommodating.
Breakfast order was a little muddled, plus communication and organisation for a special request was slow and disappointing.
Dear Mr Rubina, Greetings from Best Western Rawalpindi Central. We sincerely appreciate your valued feedback and look forward to welcoming you again with assurance of our best attention and services. Kind Regards, The Management Best Western Rawalpindi Central
Dear Mr Rubina, Greetings from Best Western Rawalpindi Central. We sincerely appreciate your valued feedback and look forward to welcoming you again with assurance of our best attention and services. Kind Regards, The Management Best W… Show more
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewNothing
Small rooms, No proper Airconditioning, Staff was sleepy, Half of reception lights were closed, No Airconditioning in lobby. Only reception AC is good. Bathroom accessories have just 1 towel.
Dear Mr farhan, Greetings of the day! We extend our sincerest apologies concerning all the issues that you have faced. We take pride in maintaining the highest quality standards for our guests. We will be passing on your complaint to the relevant department to further investigate the matter and ensure you have a better experience next time. Kind Regards, The Management Best Western Rawalpindi Central
Dear Mr farhan, Greetings of the day! We extend our sincerest apologies concerning all the issues that you have faced. We take pride in maintaining the highest quality standards for our guests. We will be passing on your complaint to the … Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewStaff were unprofessional. Took several days to respond to a message on a late check in time despite me following up and also asking booking.com to also ask them for a response. They tried charging me twice when I arrived saying that they hadn’t received the payment when I had already paid. The fridge in the room didn’t work and when I asked for assistance the maintenance worker called the hotel manager infront of me informing them they had inspected the fridge and it’s not working and the manager responded angrily and audibly enough for me to hear that ‘what am I supposed to do about it’. No follow up or anything. When I checked out they gave me my final bill. One hour after leaving they called me saying I hadn’t settled the bill and infact there were some payments for some nuts which I needed to return and pay despite them not mentioning it before. Overall the attitude of the management/staff was unprofessional. If you are a foreign traveller expecting good service you would be better off looking into other hotels.
Dear Arsalan, We extend our sincerest apologies concerning all the issues that you have faced. We take pride in maintaining the highest quality standards for our guests. We will be passing on your complaint to the relevant department to further investigate the matter and ensure you have a better experience next time. Kind Regards, The Management Best Western Rawalpindi Central
Dear Arsalan, We extend our sincerest apologies concerning all the issues that you have faced. We take pride in maintaining the highest quality standards for our guests. We will be passing on your complaint to the relevant department to … Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewEverything was outstanding
Dear Ijaz, Greetings from Best Western Rawalpindi Central. We sincerely appreciate your valued feedback and look forward to welcoming you again with assurance of our best attention and services. Kind Regards, The Management Best Western Rawalpindi Central
Dear Ijaz, Greetings from Best Western Rawalpindi Central. We sincerely appreciate your valued feedback and look forward to welcoming you again with assurance of our best attention and services. Kind Regards, The Management Best Western … Show more