Reviews of BULAND HEIGHTS 3 stars

Comfortable place with amazing views

There must be lift for upper floors & restaurant in hotel

The overall experience was good. Staff was really cooperative and humble. Location was also good not much far from Mall Road Murree.

breakfast needs to be improved on the basis of quality of food that they providing to their valuable customers.

Very bad experience , no cleaning in room

Nothing like , I booked for. 2 days but leave the hotel after one night stay , lot of bad esmail in wash room no proper service only two guys in all services all the hotel

Ambiance and View are oustanding when you open you balcony's door. You will see a full picture of murree hills, That's Amazing. Very friendly and Professional staff, Housekeeping incharge is very professional and always ready to help us. There is secure car parking aswell. So no need to worry about parking. Thank you Team Buland Heights. Will get back you in next trip IA.😊

Buland Heights: - excellent location, close to restaurants and Kashmir Point - Subway, Dunkin' Donuts, Nice Ice Cream, a bakery and another restaurant Al Baik - Kashmir Point is walking distance and other points Governor House etc close, too - stunning view - good value for money - the Manager was not there the first day but was available the next day to address concerns , very considerate and kind (sliced bread and clean room) - Because the Manager attended to me, staff was told to be alert on responding to my requests - pretty clean hotel - spacious room

Buland Heights: - no tourism information available at the desk , no flyers - I asked for information/advice on hiking in Nathiagali and out of several staff immediately on arriving, no one could give me any solid information or even refer me. - Suggest to include information on hikes, treks, trails, chairlifts, how to get there, best time to go, etc - The person who checked me in had no sense of responsibility or professionalism to guide me about what I was asking . He couldn't even refer me. I asked about a car to go and come back and he did find me a hotel car but no follow up. - I found a car on my own - The room I was shown was dirty and falling apart so I saw two more before deciding on one , there were stains on walls - The doors are falling apart and don't lock normally , it's not solid wood , MDF which is falling apart. Doors need to lock properly! - stink coming out drains - provide air refreshner - Breakfast can be vastly improved (it's limited to Maida paratha omelette and greasy channay and aloo sabzi) . Tea is not very good. - Suggested to include coffee, juice, fruits, sliced bread , cereal, better tea, porridge, etc. - Breakfast room is dark and dingy , not appealing , tables don't have flower vases or table mats or laid out properly, no sense of design, no staff available during breakfast, have to find them - Room service is from the neighbouring restaurants, no in house options, tea available is bad - Ironically only Nice Cream is making real Desi tea - The person at the Front Desk should be mature, confident and professional, not vague or mumbling - The utility room was wide open and very very badly kept and dirty - Please keep the Hotel the same affordable rate but slight improvements in changing doors so they lock properly, better breakfast, improve breakfast room , regular cleaning of rooms , train staff , Front Desk Manager to be more trained, Front Desk shouldn't be empty, provide tourism information

clean environment with amazing outside views

Very nice view and breakfast. Brilliant and friendly staff who were always available and helpful.

Nothing specific. We loved our stay

Excellent stay, love this place mashaAllah.

Amazing totally

It was great staying here , strongly recommended

Staff was very welcoming and ready to help . Very professional

Ambiance