Reviews of Firefly Retreat-your home away from home
Zaidi Street 1st Floor, 46220 Rawalpindi, Pakistan
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewMashallah bohat acha guest house hai safe and secure staff be acha ha or coprative hai 100% Recommended me Inshallah next time be idhr he Aon ga
Neat and Clean
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewIt was grear experience with them, the manager, the staff and guard uncle everyone was so helping and attentive. In reasonable price we got the experience of luxurious hotels. Will visit again Inshallah
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe Ambience
Nothing
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in May 2025
Verified reviewReviewed: 16 July 2025 · Stayed in April 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in April 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewIts quiet good and cozy. Facilities are quiet good value for money i would say.
Gate auto locking system 😅
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in April 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewAtmosphere And Staff Very Friendly ❤️🤍
All Neat And Clean Very Well Maintained, Staff Very Friendly And Professional, 10/10 Location Very Good Recommended For Family 🤍❤️
Dear Farhan, Thank you so much for your kind words and wonderful review! ❤️🤍 We're thrilled to hear that you enjoyed the atmosphere, found everything clean and well-maintained, and had a positive experience with our friendly and professional staff. We're especially glad you felt our location was ideal and would recommend us for families — that means a lot to us! We look forward to welcoming you back again soon.
Dear Farhan, Thank you so much for your kind words and wonderful review! ❤️🤍 We're thrilled to hear that you enjoyed the atmosphere, found everything clean and well-maintained, and had a positive experience with our friendly and profes… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewAmbiance is good, staff is very good. Rooms are very good with amenities ...
Living room was badly smell of cigarettes by other guests, Muslim shower has no pressure that's makes unsatisfactory feeling of being washed.
Dear Jawad, Thank you for your feedback. We're glad you enjoyed the ambiance, our staff, and the amenities. We apologize for the cigarette smell in the living room and the low water pressure in the Muslim shower. We've installed smoke detectors and are addressing the water issue to improve future stays. We appreciate your input and hope to welcome you back soon.
Dear Jawad, Thank you for your feedback. We're glad you enjoyed the ambiance, our staff, and the amenities. We apologize for the cigarette smell in the living room and the low water pressure in the Muslim shower. We've installed smoke det… Show more
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewAmazing place to stay with family. It feels like living in a luxury. it's about a 12 minute drive to the center. Mr. Jameel attended us very well and yes we loved the breakfast.
Dear Raheel Ahmad, Thank you for your wonderful review! We're delighted to hear that you and your family had an amazing stay and enjoyed the luxury and comfort of our property. It’s great to know the location worked well for you and that you loved the breakfast. A special thanks for mentioning Mr. Jameel — we’ll be sure to pass on your kind words to him. We look forward to welcoming you back again soon!
Dear Raheel Ahmad, Thank you for your wonderful review! We're delighted to hear that you and your family had an amazing stay and enjoyed the luxury and comfort of our property. It’s great to know the location worked well for you and th… Show more
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewVery comfy room, and staff were very helpful
Ac and warm water issues
Dear Asad, Thank you for your feedback. We're glad to hear you found the room comfortable and appreciated the helpfulness of our staff. We apologize for the inconvenience caused by the AC and warm water issues. Your concerns have been noted, and we’re working to ensure these are addressed promptly. We hope to have the opportunity to serve you better on your next visit.
Dear Asad, Thank you for your feedback. We're glad to hear you found the room comfortable and appreciated the helpfulness of our staff. We apologize for the inconvenience caused by the AC and warm water issues. Your concerns have been… Show more
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewCalm and relaxing
Owner gave my personal contact number to an existing guest so that the guest could cancel my reservation and prolong their stay. I don’t understand how can they share my contact information and details regarding my travel, my home town and my purpose of travel to a stranger? I don’t allow anyone to invade my privacy
Dear maam, Thank you for sharing your feedback. We’re truly sorry to hear about your experience and want to assure you that we take such matters very seriously. Upon investigation, we found there was a misunderstanding — the person who contacted you was a member of our staff. Had you brought this to our attention directly before posting the review, we would have addressed the issue promptly and ensured you did not face any inconvenience. Please be assured that protecting our guests’ privacy is extremely important to us. Your trust means a great deal, and we deeply regret any discomfort caused during your experience.
Dear maam, Thank you for sharing your feedback. We’re truly sorry to hear about your experience and want to assure you that we take such matters very seriously. Upon investigation, we found there was a misunderstanding — the person who co… Show more
Reviewed: 1 February 2025 · Stayed in February 2025
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewVery clean and modern. Staff was very Cooperative.
Dear Haseeb, Thank you for your kind words! We're glad you found the place clean and modern, and we truly appreciate your recognition of our cooperative staff. We hope to welcome you back again soon!
Reviewed: 14 January 2025 · Stayed in December 2024
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified review