Reviews of National City Hotel 3 stars
J,15.16 Murree Road Liaquat Bagh, 46000 Rawalpindi, Pakistan
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Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewSecond stay within 2 weeks for us, their hospitality is just so welcoming and warm Great facilities, efficient staff and great equipped rooms
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewBrilliant hotel on a prime location. Got upgraded for free with my family and the room was exceptional. Great big beds, sparkly clean washroom and high speed 5G internet. Room service and laundry service was excellent, really quick and convenient services. Got given complimentary fruit basket during our stay too!
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewNot happy our service and management
Reviewed: 19 February 2025 · Stayed in January 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 6 February 2025 · Stayed in February 2025
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in January 2025
Verified reviewI would like to say. The? Room is not comfortable and bad as well. Everything is poor
Reviewed: 20 October 2024 · Stayed in October 2024
Verified reviewService is excellent room was also very neat and clean
Nothing
Reviewed: 26 September 2024 · Stayed in July 2024
Verified reviewReviewed: 21 July 2024 · Stayed in July 2024
Verified reviewReviewed: 9 July 2024 · Stayed in July 2024
Verified reviewlocation is ideal
traffic noise
Reviewed: 26 June 2024 · Stayed in May 2024
Verified reviewReviewed: 30 May 2024 · Stayed in May 2024
Verified reviewThe room facilities were adequate. The room along with the bedsheets was clean
The reception kept on instituting for some extra taxes to be paid. Which I had to decline forcefully. They sid that the taxes shown during booking were that of BOOKING.COM. To which I did not agree, twice.
Reviewed: 24 May 2024 · Stayed in May 2024
Verified reviewNot basic things provided
No hot water
Reviewed: 24 May 2024 · Stayed in May 2024
Verified reviewReviewed: 24 May 2024 · Stayed in May 2024
Verified reviewReviewed: 20 May 2024 · Stayed in May 2024
Verified reviewNothing really
Pillow covers were torn plus the bed had bugs. Overall very pricy just for a room. Had to call multiple times to get a washroom slipper.
Reviewed: 13 May 2024 · Stayed in May 2024
Verified reviewLocation
Reviewed: 6 May 2024 · Stayed in May 2024
Verified reviewReviewed: 2 May 2024 · Stayed in May 2024
Verified reviewReviewed: 23 April 2024 · Stayed in April 2024
Verified reviewReviewed: 22 April 2024 · Stayed in April 2024
Verified reviewStaff was extremely friendly. Everyone was always ready to help.
Some of the appliances for example the fridge were not working.
Reviewed: 6 March 2024 · Stayed in March 2024
Verified reviewThe location is good on main Murree road and the metro station is right in front of the hotel. Good parking space. The parking guy cleans all the cars in the morning. The price is really low The breakfast in the morning was great and the price was very reasonable. The tea was fantastic.
There was no hot water despite asking several times. The responsible guy said they turn the heater on at 7 pm and open the hot water valve at 11 pm but despite multiple requests they never opened it. There was no hot water in the morning either. There was a heater in the room but it was only turned on after requesting. The bathroom window could not be closed and the room was noisy and cold because of it. Be aware that the hotel is right on a very noisy street and it's not quiet even late at night. The sink drained right onto the floor. The toilet had a perpetual leak. No soap was provided and I had to get my own from an outside store. After complaining to the manager they sent two bars of very low quality soap. The towels were old and torn. No shampoo or anything else. Overall hygiene was very poor and the floor had hair on it.