Reviews of Hotel One Bhurban 3 stars
Golfers Lane, Moza Mohra Esawal, 47150 Murree, Pakistan
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewPlease improve bed quality, we got backache due to its bad quality.
It shouldn’t be 3 star
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewQuite and heather environment and location
Breakfast need some improvements
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewTheir rooms, view and staff
The breakfast and cleanliness and the prices
Dear Mr. Nawal, Greetings! Thank you for sharing your feedback. We’re pleased to know you appreciated our rooms, views, staff, breakfast, and cleanliness. We’ve also noted your comments regarding pricing and will keep them in consideration. We look forward to welcoming you again for another pleasant stay. Warm Regards, Kashan Abbasi, Resident Manager Hotel One Murree Mall & Bhurban 0317 7709968.
Dear Mr. Nawal, Greetings! Thank you for sharing your feedback. We’re pleased to know you appreciated our rooms, views, staff, breakfast, and cleanliness. We’ve also noted your comments regarding pricing and will keep them in consideratio… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThere food taste is excellent. There service was really good.
They can include Android TVs and improve wifi speed.
Dear Mr. Bilal, Greetings! Thank you for your kind feedback. We’re delighted to know you enjoyed the excellent taste of our food and good service. We truly appreciate your suggestions regarding Android TVs and Wi-Fi speed, and will review them with our team for improvement. We look forward to welcoming you again soon.” Warm Regards, Kashan Abbasi, Resident Manager Hotel One Murree Mall & Bhurban 0317 7709968.
Dear Mr. Bilal, Greetings! Thank you for your kind feedback. We’re delighted to know you enjoyed the excellent taste of our food and good service. We truly appreciate your suggestions regarding Android TVs and Wi-Fi speed, and will review… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewOur stay at Hotel One Bhurban was excellent. Their service was very good, and every time we asked for room cleaning, they did it quickly and properly. We got the highest room with a stunning view of the mountains and greenery all around. The balcony was amazing, and we could enjoy the beautiful scenery from both the room and the balcony. The buffet breakfast was delicious with many options. They also gave us complimentary breakfast and a kettle with tea items we could use anytime. The manager and all staff members were very polite and helpful. Highly recommended for a peaceful and scenic stay in Bhurban.
Dear Mr. Junaid, Greetings! Thank you for sharing such detailed and wonderful feedback. We’re delighted to know you had an excellent stay, enjoyed the stunning views, delicious buffet breakfast, and appreciated our service and hospitality. Your kind words for our manager and team mean a lot to us. We’re truly glad we could make your stay memorable and look forward to welcoming you again for another peaceful and scenic getaway in Bhurban Warm Regards, Kashan Abbasi, Resident Manager Hotel One Murree Mall & Bhurban 0317 7709968.
Dear Mr. Junaid, Greetings! Thank you for sharing such detailed and wonderful feedback. We’re delighted to know you had an excellent stay, enjoyed the stunning views, delicious buffet breakfast, and appreciated our service and hospitality… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewRoom
Dear Mr. Rameez, Greetings! Thank you for sharing such detailed and wonderful feedback. We’re delighted to know you had an excellent stay, enjoyed the stunning views of our room. We’re truly glad we could make your stay memorable and look forward to welcoming you again for another peaceful and scenic getaway in Bhurban. Warm Regards, Kashan Abbasi, Resident Manager Hotel One Murree Mall & Bhurban 0317 7709968.
Dear Mr. Rameez, Greetings! Thank you for sharing such detailed and wonderful feedback. We’re delighted to know you had an excellent stay, enjoyed the stunning views of our room. We’re truly glad we could make your stay memorable and look… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe ambience was amazing and the stay experience was awesome. The staff was very helpful and great people. Food was yummy and the view from the balcony was to die for. Highly recommended people.
Loved everything except that the balcony windows were not movable and very hard to open. This could be improved with a single maintenance compane.
Dear Mr. Faran, Greetings! Thank you for your wonderful feedback and recommendation. We’re delighted to know you enjoyed the ambience, views, food, and hospitality of our team. Your kind words mean a lot to us. We truly value your suggestion regarding the balcony windows and will ensure our maintenance team looks into it for improvement. We look forward to welcoming you again for another memorable stay Warm Regards, Kashan Abbasi, Resident Manager Hotel One Murree Mall & Bhurban 0317 7709968.
Dear Mr. Faran, Greetings! Thank you for your wonderful feedback and recommendation. We’re delighted to know you enjoyed the ambience, views, food, and hospitality of our team. Your kind words mean a lot to us. We truly value your suggest… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewGood quite place and staff was helpful.
Dear Mr. Adnan, Greetings! Thank you for your kind feedback. We’re glad you enjoyed the quiet environment and found our staff helpful. We look forward to welcoming you again soon Warm Regards, Kashan Abbasi, Resident Manager Hotel One Murree Mall & Bhurban 0317 7709968.
Dear Mr. Adnan, Greetings! Thank you for your kind feedback. We’re glad you enjoyed the quiet environment and found our staff helpful. We look forward to welcoming you again soon Warm Regards, Kashan Abbasi, Resident Manager Hotel One M… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewI think you should buy new pillows .
Dear Valued Guest, Greetings! Thank you for your feedback and for bringing this to our attention. We truly appreciate your suggestion regarding the pillows. Guest comfort is very important to us, and we will definitely review the condition of our pillows and take necessary steps to ensure a more comfortable stay for all our guests. We look forward to welcoming you again with an improved experience. Warm Regards, Kashan Abbasi, Resident Manager Hotel One Murree Mall & Bhurban 0317 7709968.
Dear Valued Guest, Greetings! Thank you for your feedback and for bringing this to our attention. We truly appreciate your suggestion regarding the pillows. Guest comfort is very important to us, and we will definitely review the conditi… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewNothing
No Cooperative, not satisfied with Staff. Didn't understand the problem with Clients. Charging very high cost for mattress given to Driver. Breakfast is not as good as it could be against Charges.
Dear Mr. Muhammad, Greetings! Thank you for sharing your feedback. We sincerely regret to hear that your recent experience did not meet expectations. We apologize for any inconvenience caused by our team's communication and service. Your comments regarding staff cooperation, charges for the driver’s mattress, and the breakfast quality have been noted and shared with the relevant departments for immediate review and improvement. We truly value your input, as it helps us identify areas where we need to do better. We hope you will consider giving us another opportunity to serve you with the level of hospitality we are committed to providing. Warm Regards, Kashan Abbasi, Resident Manager Hotel One Murree Mall & Bhurban 0317 7709968.
Dear Mr. Muhammad, Greetings! Thank you for sharing your feedback. We sincerely regret to hear that your recent experience did not meet expectations. We apologize for any inconvenience caused by our team's communication and service. … Show more
Reviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewI like the location, surrounding, and especially the Lunch and Dinner.
I like the location, but there are no street lights from the main road to the property. You should arrange the Dinning Room for Dinner and Lunch instead of providing it into the rooms.
Dear Mr. Asif Aslam, Greetings! Thank you for your valuable feedback and for appreciating the location, surroundings, and especially our lunch and dinner offerings. We're glad you enjoyed your meals and the natural beauty around Hotel One Bhurban. We also appreciate your helpful suggestions regarding the lack of street lighting and the dining arrangements. Your concerns have been noted, and we will certainly review the possibility of enhancing the approach road lighting and arranging a proper dining area for lunch and dinner to improve the overall guest experience. Thank you once again for your insights. We look forward to welcoming you back soon with an even better experience. Warm Regards, Kashan Abbasi, Resident Manager Hotel One Murree Mall & Bhurban 0317 7709968.
Dear Mr. Asif Aslam, Greetings! Thank you for your valuable feedback and for appreciating the location, surroundings, and especially our lunch and dinner offerings. We're glad you enjoyed your meals and the natural beauty around Hotel… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewGreat staff,clean rooms and exceptional services...highly recommended if u prefer peace and serenity....
Dear Mr. Abdul, Greetings! Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that you enjoyed the cleanliness, exceptional service, and the peaceful atmosphere at Hotel One Bhurban. Your recommendation means a lot to us, and we’re glad we could provide the serene environment you were looking for. We look forward to welcoming you back for another relaxing stay soon. Warm Regards, Kashan Abbasi, Resident Manager Hotel One Murree Mall & Bhurban 0317 7709968.
Dear Mr. Abdul, Greetings! Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that you enjoyed the cleanliness, exceptional service, and the peaceful atmosphere at Hotel One Bhurban… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewSerenity.
No ground for kids
Dear Mr. Muhammad, Greetings! Thank you for your feedback. We're glad you enjoyed the serene environment at Hotel One Bhurban. We appreciate your suggestion regarding a play area for kids. While we currently don’t have a dedicated ground, your input is valuable and will be considered in our future improvement plans to better cater to families. We hope to welcome you again soon for another peaceful stay. Warm Regards, Kashan Abbasi, Resident Manager Hotel One Murree Mall & Bhurban 0317 7709968.
Dear Mr. Muhammad, Greetings! Thank you for your feedback. We're glad you enjoyed the serene environment at Hotel One Bhurban. We appreciate your suggestion regarding a play area for kids. While we currently don’t have a dedicated gr… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThere is enough room for family but difficult due stairs. Although it was not bad, it required a few new modern equipment like New Inverters and at least android TV and a few kitchen crockery
The location was good .There was plenty of water for use. STAFF WAS HELPING
Dear Dr. Nadia, Greetings! Thank you for sharing your detailed feedback. We're glad to know you found the location pleasant, the water supply sufficient, and our staff helpful and supportive during your stay. We also appreciate your valuable suggestions regarding stair accessibility, modern equipment such as new inverters, Android TVs, and kitchen crockery. Your feedback has been shared with the management team for consideration as we continuously work to enhance guest comfort and overall experience. We hope to welcome you and your family back to Hotel One Bhurban soon for an even better and more comfortable stay. Warm Regards, Kashan Abbasi, Resident Manager Hotel One Murree Mall & Bhurban 0317 7709968.
Dear Dr. Nadia, Greetings! Thank you for sharing your detailed feedback. We're glad to know you found the location pleasant, the water supply sufficient, and our staff helpful and supportive during your stay. We also appreciate your … Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewLocation. Staff
Rooms are old. Bathrooms need work
Dear Mr. Khizer, Greetings! Thank you for your feedback and for appreciating our location and staff. We're glad to know our team made a positive impression on your stay. We also acknowledge your comments regarding the condition of the rooms and bathrooms. Your observations have been noted and shared with our maintenance and management teams as part of our ongoing efforts to improve our facilities. We value your input and hope to welcome you back in the future with noticeable improvements. Warm Regards, Kashan Abbasi, Resident Manager Hotel One Murree Mall & Bhurban 0317 7709968.
Dear Mr. Khizer, Greetings! Thank you for your feedback and for appreciating our location and staff. We're glad to know our team made a positive impression on your stay. We also acknowledge your comments regarding the condition of th… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewGood vibe with excellent and accommodating staff
Location not that great as road was pretty bad , not much options of eatery around , hotel has limited options Breakfast needs to be modified a bit
Dear Wassim, Greetings! Thank you for taking the time to share your experience. We're delighted to hear that you enjoyed the overall vibe of the hotel and found our staff to be excellent and accommodating. We also appreciate your honest feedback regarding the access road, nearby dining options, and breakfast variety. Your comments have been noted and shared with the relevant teams. We're actively working to improve both the guest experience and the dining offerings, and feedback like yours helps guide those improvements. We hope to welcome you again soon at Hotel One Bhurban, with enhancements that reflect your valuable input. Warm Regards, Kashan Abbasi, Resident Manager Hotel One Murree Mall & Bhurban 0317 7709968.
Dear Wassim, Greetings! Thank you for taking the time to share your experience. We're delighted to hear that you enjoyed the overall vibe of the hotel and found our staff to be excellent and accommodating. We also appreciate your hon… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified review