Reviews of AC Hotel by Marriott Wroclaw 5 stars

Dear Value Guest, Thank you so much for taking the time to share your feedback. We’re delighted to hear that you enjoyed our breakfast selection. Our team puts a lot of care into providing a wide range of fresh and flavorful options to suit every taste, and it’s wonderful to know it made a positive impression. It’s also great to hear that our pet-friendly policy met your needs — we believe that every member of the family, including the four-legged ones, deserves a warm welcome. We hope the parking facilities were convenient and easy to access during your stay. If there’s anything we can improve for future visits, we would love to hear your suggestions. Once again, thank you for staying with us. We hope to have the pleasure of welcoming you back to Wrocław in the near future. Warm regards, Marlena Terebus Guest Relation Specialist AC by Marriott Hotel Wrocław

Dear Value Guest, Thank you so much for taking the time to share your feedback. We’re delighted to hear that you enjoyed our breakfast selection. Our team puts a lot of care into providing a wide range of fresh and flavorful options to s… Show more

Dear Mr. Benzion, Thank you very much for your feedback and for highlighting what you enjoyed about your stay — especially the location, breakfasts, and room. We also truly appreciate your comment regarding accessibility. Ensuring comfort and inclusivity for all our guests is extremely important to us, and feedback like yours helps us to improve. Please be assured that we are continuously working on making our facilities more accessible and accommodating for guests with disabilities. Should you choose to stay with us again, we encourage you to reach out directly so we can ensure the most suitable arrangements for your comfort. Warm regards, Marlena Terebus Guest Relation Specialist AC by Marriott Hotel Wrocław

Dear Mr. Benzion, Thank you very much for your feedback and for highlighting what you enjoyed about your stay — especially the location, breakfasts, and room. We also truly appreciate your comment regarding accessibility. Ensuring comfort… Show more

Dear Ms. Catriona, Thank you very much for sharing your experience with us. We’re delighted to hear that you enjoyed the modern design of our hotel, the cleanliness, and the quality and variety of our breakfast. We're also pleased that our location was convenient for exploring the Old Town and nearby restaurants. We appreciate your comments regarding the bed and dining setup. Please know that our housekeeping team regularly inspects the condition of all mattresses, and we recently upgraded our beds, including replacing mattress toppers to ensure greater comfort for our guests. Regarding your feedback on the dining area during periods of higher occupancy, our restaurant team is always happy to accommodate guests in our adjacent Orangery, which is equipped with standard-height dining tables for a more comfortable meal experience. We truly value your input, as it helps us continue improving, and we hope to have the pleasure of welcoming you back again soon. Warm regards, Marlena Terebus Guest Relation Specialist AC by Marriott Hotel Wrocław

Dear Ms. Catriona, Thank you very much for sharing your experience with us. We’re delighted to hear that you enjoyed the modern design of our hotel, the cleanliness, and the quality and variety of our breakfast. We're also pleased th… Show more

Dear Ms. Eva, Thank you so much for your kind words. We're truly honored to be your top choice in Wrocław. It was a pleasure having you with us, and we look forward to welcoming you back again soon. Warm regards, Marlena Terebus Guest Relation Specialist AC by Marriott Hotel Wrocław

Dear Ms. Eva, Thank you so much for your kind words. We're truly honored to be your top choice in Wrocław. It was a pleasure having you with us, and we look forward to welcoming you back again soon. Warm regards, Marlena Terebus Gu… Show more

Dear Mr. Dmitry, We’re pleased you enjoyed the location, nearby parking, and our wellness area. Regarding your comment on the room standard, we truly appreciate your honesty. Please allow us to clarify that our hotel has undergone a thorough examination process and has been officially awarded a 5-star classification, in line with national and international hospitality standards. That said, we understand that guest expectations can vary, and your feedback is valuable in helping us improve both our services and facilities. We will certainly take it into consideration. We hope to have the opportunity to welcome you again and provide an even more enjoyable stay. Warm regards, Marlena Terebus Guest Relation Specialist AC by Marriott Hotel Wrocław

Dear Mr. Dmitry, We’re pleased you enjoyed the location, nearby parking, and our wellness area. Regarding your comment on the room standard, we truly appreciate your honesty. Please allow us to clarify that our hotel has undergone a thoro… Show more

Dear Mr. Lori, We’re thrilled to hear that you enjoyed our modern facilities and convenient location near the Old Town, the National Forum of Music, and the Henryk Tomaszewski Museum of Theater. It’s also wonderful to know that our breakfast and happy hour added to your positive experience. We truly appreciate your kind words and hope to welcome you back again soon. Warm regards, Marlena Terebus Guest Relation Specialist AC by Marriott Hotel Wrocław

Dear Mr. Lori, We’re thrilled to hear that you enjoyed our modern facilities and convenient location near the Old Town, the National Forum of Music, and the Henryk Tomaszewski Museum of Theater. It’s also wonderful to know that our brea… Show more

Dear Mr. Shimon, Thank you very much for sharing your feedback. We're truly pleased to hear that you appreciated our friendly and helpful staff as well as the convenient location—your kind words mean a lot to us. We’re sorry to hear that the mattress did not meet your expectations. Please allow us to explain that the mattresses in our hotel are of the highest quality and recommended by Marriott. However, we fully understand that comfort is a very individual matter. Each mattress is equipped with a softening topper, which our housekeeping team can remove upon request. In some cases, this adjustment can improve overall comfort, and we would be happy to offer this option during your next stay. We truly hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and fully satisfying experience. Warm regards, Marlena Terebus Guest Relation Specialist AC by Marriott Hotel Wrocław

Dear Mr. Shimon, Thank you very much for sharing your feedback. We're truly pleased to hear that you appreciated our friendly and helpful staff as well as the convenient location—your kind words mean a lot to us. We’re sorry to hear … Show more

Dear Mr. Patrick, Thank you so much for your wonderful review. We're absolutely delighted to hear that you enjoyed every aspect of your stay — from the food and the service to the hotel itself. And your joke about the payment gave us a good laugh — we’ll take that as a sign that the experience was well worth it! It was truly our pleasure to have you with us, and we can’t wait to welcome you back for another fantastic stay. Warm regards, Marlena Terebus Guest Relation Specialist AC by Marriott Hotel Wrocław

Dear Mr. Patrick, Thank you so much for your wonderful review. We're absolutely delighted to hear that you enjoyed every aspect of your stay — from the food and the service to the hotel itself. And your joke about the payment gave us … Show more

Dear Mr. Darren, Thank you for taking the time to share your feedback with us. We sincerely regret to hear that certain aspects of your stay did not meet your expectations. At AC Hotel by Marriott Wrocław, we strive to provide a consistently high standard of service, and we are sorry to learn that we fell short in a few areas during your visit. Regarding your comment about the lack of food and beverage service - Thank you for sharing your feedback with us. We are glad that you chose to stay with us, though we regret to hear that certain elements of your experience did not fully meet your expectations. Please note that our bar’s operating hours are in line with our hotel policy and internal standards. We understand this may be inconvenient, and we truly appreciate your understanding. We also apologize for the inconvenience you experienced with the air conditioning. Your request was noted and passed to our technical team, and we’re sorry that the issue persisted throughout your stay. We will follow up internally to ensure such concerns are resolved more efficiently in the future. As for the room and shower facilities, we regret that they did not meet your expectations. Our rooms are designed in line with the AC Hotels brand's standards, blending modern comfort with functionality, though we understand preferences vary and we value your perspective. Thank you again for your comments, which help us improve. We hope you will consider giving us another opportunity to provide you with a truly seamless and relaxing experience. Warm regards, Marlena Terebus Guest Relation Specialist AC by Marriott Hotel Wrocław

Dear Mr. Darren, Thank you for taking the time to share your feedback with us. We sincerely regret to hear that certain aspects of your stay did not meet your expectations. At AC Hotel by Marriott Wrocław, we strive to provide a consisten… Show more

Dear Mr. Charles, Thank you very much for your kind words about our well-appointed rooms and the friendly welcome – we truly appreciate your feedback. Regarding the parking, we understand that the lack of direct access from the car park to the hotel may be slightly inconvenient. Please allow us to explain: the layout of the parking area is due to specific city planning restrictions and the presence of an emergency access road, which is under the jurisdiction of the City of Wrocław. As a result, direct hotel access was not permitted in the design. While the parking is located conveniently in front of (and beneath) the hotel, we are always happy to assist with directions or luggage upon arrival. Please don’t hesitate to let us know if you need any help. We hope to welcome you back soon. Best greetings. Marlena Terebus Guest Relation Specialist AC by Marriott Hotel Wrocław

Dear Mr. Charles, Thank you very much for your kind words about our well-appointed rooms and the friendly welcome – we truly appreciate your feedback. Regarding the parking, we understand that the lack of direct access from the car park t… Show more

Dear Mr, Igoris, Thank you for sharing your thoughts with us. We are pleased to hear that the room and its size were to your satisfaction. We also want to express our sincere respect and empathy regarding your personal health situation. Your comfort and peace of mind during your stay are very important to us. Regarding your note about the smoking area — please allow us to clarify that we do provide a designated smoking space located at the front of the hotel. This area is set up to offer comfort and accessibility for guests who require it. We apologize if this was not clearly communicated or did not meet your expectations in terms of privacy or ambiance. We also appreciate your feedback about the lack of a dedicated space for personal reflection or “man space.” We understand how valuable such moments can be, and your comment has been shared with our management team for further consideration. Should you decide to stay with us again, please do not hesitate to reach out directly so we can do our utmost to make your visit as comfortable and personalized as possible. Best greetings, Marlena Terebus Guest Relation Specialist AC by Marriott Hotel Wrocław

Dear Mr, Igoris, Thank you for sharing your thoughts with us. We are pleased to hear that the room and its size were to your satisfaction. We also want to express our sincere respect and empathy regarding your personal health situation. Y… Show more

Dear Mr. Paul, Thank you very much for your kind words. We’re delighted to hear that you appreciated our excellent location within the city. Our hotel’s central setting is something we’re truly proud of, as it allows our guests to easily explore local attractions, enjoy nearby dining options, and conveniently reach key business and cultural destinations. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Warm regards, Marlena Terebus Guest Relation Specialist AC by Marriott Hotel Wrocław

Dear Mr. Paul, Thank you very much for your kind words. We’re delighted to hear that you appreciated our excellent location within the city. Our hotel’s central setting is something we’re truly proud of, as it allows our guests to easily … Show more

Dear Mr. Luis, Thank you very much for your kind words and for sharing your experience at AC Hotel by Marriott Wroclaw. We are absolutely delighted to know that our location, comfortable rooms, high-quality breakfast, and relaxing pool and spa area contributed to making your stay so enjoyable. It’s especially rewarding to hear that we’ve become your preferred choice in Wrocław—that is the highest compliment we could receive. We truly value your loyalty and look forward to welcoming you back many more times in the future. If there is ever anything we can assist you with to make your visits even more personalized, please don’t hesitate to reach out. Best greetings, Marlena Terebus Guest Relation Specialist AC by Marriott Hotel Wrocław

Dear Mr. Luis, Thank you very much for your kind words and for sharing your experience at AC Hotel by Marriott Wroclaw. We are absolutely delighted to know that our location, comfortable rooms, high-quality breakfast, and relaxing pool an… Show more

Dear Mr. Prashant, On behalf of our entire team, thank you very much for your kind words. We are truly delighted that the style of communication we practice with our Guests has met with your approval. It is very important to us that our Guests feel comfortable and leave with wonderful memories of their stay in Wrocław. We hope to welcome you back more often. Warm regards, Marlena Terebus Guest Relation Specialist AC by Marriott Hotel Wrocław

Dear Mr. Prashant, On behalf of our entire team, thank you very much for your kind words. We are truly delighted that the style of communication we practice with our Guests has met with your approval. It is very important to us that our… Show more