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Reviews of Cloud Hostel

ul. Otwocka 1, Praga Pólnoc, 03-759 Warsaw, Poland

#208 of 241 hotels in Warsaw

Guests' Choice

Review Score

Based on 259 hostel reviews

7.1

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.2

  • Location

    7.8

  • Facilities

    7.1

  • Staff

    7.9

  • Value for money

    7.8

  • Free Wifi

    8.2

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Showing 1 - 25

  • Reviewed: March 13, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Basic Triple Room
    • Stayed 1 night

    The hostel is in the former school building. The long dark corridor isn't clean and cozy, wc are old and need renovation. The ratio of price and quality isn't satisfied.

    Stayed in March 2024

  • Reviewed: February 3, 2024

    7.0
    Good for the money!
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn’t much space in the room to put my bellongings, so I stuffed them on the windowsill next to other beds, not mine - so, it was something definitely worth improving.

    The receptionist was really nice to tell me where everything was and even to offer his milk when I asked for it, so the attitude of the worker(s) is really something I liked a lot!:)

    Stayed in January 2024

  • Reviewed: October 29, 2023

    7.0
    very nice place if just need somewhere to sleep and refresh
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night

    Shared kitchen area with places to sit was clean and quiet.

    Stayed in August 2023

  • Reviewed: October 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Dormitory Room
    • Stayed 7 nights
    • Submitted from a mobile device

    I don't know if it is listed as a dry hostel but there is nowhere on premise you could drink a beer. Usually the places that are no alc still allow you to drink a beer if your not causing a problem.

    Kitchen was okay, beds where comfy, nice places to sit down. Pretty clean overall. There was a good amount of dishes and cooking ware.

    Stayed in October 2023

  • Reviewed: September 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The cleanlady is very mean and arrogant.ttheir customer service is not that great. And also they don't have specific room for baggage and its at first floor so you need to take the stairs.

    Its good for money.the hostel feels like home. good kitchen.and TV room, wifi..

    Stayed in September 2023

  • Reviewed: September 10, 2023

    8.0
    4 plus
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleaning, order

    Yes

    Stayed in August 2023

  • Reviewed: July 11, 2023

    7.0
    Fine for a 1-2 day stay
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    You have to pay for the towel Bed are not fixed with a customer (i came one day and there was a person on my bed) On the first bed there was a weird mattress, all in bumps, though i slept well. On the second bed there was a good, might be new, mattress

    It's was clean, bright during the day. Good internet. There were lockers for your personal stuff. They also let me leave my bag when my stay was over so I went walking without my heavy bag (I had like 5 hours before a train)

    Stayed in July 2023

  • Reviewed: July 5, 2023

    6.0
    Good location. Worth money for the room! Bathroom can be better.
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Dormitory Room
    • Stayed 3 nights

    The bathroom (male bathroom) was a disaster. One of the shower cabins was not working so I had to queue for 20 minutes to have a shower. One of the bathroom doors was broken and overall it was not clean.

    The check-in was very smooth and professional. The receptionist helped me with the sockets. The location is good. It is located very close to the tram station. The bed was clean and smelled very fresh. The room overall was really nice. The cleaning lady was a sweetheart.

    Stayed in July 2023

  • Reviewed: June 29, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Bed in 10-Bed Dormitory Room
    • Stayed 2 nights

    my friend got her towel taken away and changed her bedsheets even though we had one more night to stay. when we asked where our towel is no-one knew and we were told that later at night the guy was supposed to take her bed but saw someone sleeping there and left. so I'd recommend the staff to be more accurate with who, where and for how long gonna stay. we didn't find the towel and were told that its good that it was only the towel taken away and not other stuff.

    Stayed in June 2023

  • Reviewed: June 27, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    You have to hunt for a locker in your room because the keys lost. The lockers are very noisy, at night you wakes everybody up. I didn't get key for the room, but my roommates got, so I asked for one and got it but after very long conversation why I need. But they said please don't lock the room. The reception guy speaks English hardly but you will understand each other some way. No problem with Polish and Russian language. 2 toilet and 2 shower (1 is out of use) for all men, when the hostel is on full you probably have to wait long. Toilet flusher is broken but working. Soap is not always reloaded for days. No power socket for every bed, you have to hunt for one all day at other beds. No lamp or shelf for the beds. Beds are comfortable but very noisy, if you climb up or turn everyone hears it. Curtains are white so the sun really goes in the room. There is a garden with a gardener, nice flowers, sunbath seats, but it is locked and not allowed to go there.

    They clean once a day everything so no problem with hygiene. Room is nice and clean, bed is comfortable, one table with 3 chairs. Kitchen well equipped (cooker, water boiler, sandwich oven, microwave, blender/robot mixer, pots, plates, glasses etc.) Nice chairs, tables, TV, DVD player. Some free stuff in the kitchen like tea, cocoa, oil, salt, sugar. I saw one hairdryer on the reception and also two iron. Reception helps you if you have a question/request.

    Stayed in June 2023

  • Reviewed: June 19, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no community environment, no social activities.

    The place was clean

    Stayed in June 2023

  • Reviewed: May 9, 2023

    7.0
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: May 4, 2023

    8.0
    For one night it's ok
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    My linen was little bit dirty (maybe because was old. To mush russians. They also spoke russian language :( not so pleasure.

    Clean bathroom and check in until 00. Good location close the concert club

    Stayed in April 2023

  • Reviewed: March 19, 2023

    7.0
    Great location, awesome personnel, good mattress, great value for money, but with minor drawbacks.
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night

    1. There's little space to store a bag inside the room. Which is partially understandable as it's a 10-bed room, but still. 2. A locker near the bed is made out of metal and is pretty loud, creaky. So when you crawl cautiously to your bed coming in the middle of the night and trying not to wake up anybody (of the rest 9 people in the room), opening/closing the locker will be a challenge. 3. The mattress is pretty comfortable, but the bed itself is shaky. So when I turned around on the upper level, the person downstairs would feel it and vice versa. 4. There's no dedicated power socket for each bed. So although I kindly received an extra plug extension, when I came back at night trying to plug in my phone there, I found that the extension was unpluged from the main socket by a crazy lady downstairs. So I had to wake everybody up trying to get my extension plugged back in. 5. There's only 1 men's toilet (may be 2, but the other one was always locked). For so many people it got a bit uncomfortable at times, when you had to wait.

    Caring and polite personnel, cozy waiting area near the reception with a couch, awesome kitchen with everything you might need to cook a breakfast, get to know fellow travellers or send some emails.

    Stayed in March 2023

  • Reviewed: February 26, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The facilities weren't very clean. Could be more comfortable.

    Good location, close to the railway station. The room was quite spacious and luggage lockers were provided.

    Stayed in December 2022

  • Reviewed: February 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was clean and comfortable, I stayed one night there and I recommend it for short term

    Stayed in February 2023

  • Reviewed: December 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit far from the centre

    Nice place for a short stay. Well-equipped kitchen.

    Stayed in December 2022

  • Reviewed: December 4, 2022

    7.0
    Is okey,if you look for cheap and nice place for overnight place.
    • Leisure trip
    • Family with young children
    • Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    They asked for key deposit as 20 zl, they returned it when you move out. We don’t know about it,so keep in mind that you also need a cash for it. Also it was some problem with booking. In total,we made two different reservations for different dates,and when we came,made payment for first reservation,they cancelled it in Booking. Our first,already payment reservation cancelled in booking.…Actually this is the second one,so we could leave a feedback now… Till didn’t know why it’s happened,but also keep in mind.

    It’s actually okey,specially if you planing to stay here only for nights. We spent most of day at city,so it was okey for us. There were few showers, kitchen with all amenities and also separate bathroom. Owners is Ukraine couple( I think so,maybe wrong),but also speak Russian and English. So if you are come abroad, they will help you. I would recommend this place as good lodging for night. Next time, for sure will think about this place.

    Stayed in November 2022

  • Reviewed: November 12, 2022

    8.0
    Good value for money.
    • Leisure trip
    • Travelers with friends
    • Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The only downside is that some receptionists don't speak English.

    Pretty good location, in the Prague neighbourhood and near Warsaw Wschodnia train station. We were in a private room for two people and it was comfortable enough, also the shared bathroom and kitchen were tidy and clean.

    Stayed in November 2022

  • Reviewed: November 7, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night

    Beds are clean and comfortable, and smells good as well. The staff is very friendly and hospitable.

    Stayed in November 2022

  • Reviewed: September 26, 2022

    6.0
    Been better, been worse
    • Leisure trip
    • Couple
    • Twin Room with Shared Bathroom
    • Stayed 2 nights

    Well, the sound isolation was not the best. Luckily, during our stay the hostel wast very overcrowded and our room was located the last in the corridor, so we had only 1 shared wall but the main sound was coming from the shared corridor; The door of the room was constantly hitting the door frame when its closed because of the gust of wind made by others in the corridor so be aware and make some sheet of paper for the door gap when its closed for the night time(: ; Also, one should have in mind that there are one male bathroom and 1 female bathroom. The female bathroom has 2 sinks, 2 toilets and 2 showers, so women of the whole corridor will be sharing this together; The internet connection was not stable; One of the shower had draining problems; The location is great if you are willing to use a tram or walk around the area but the future resident should know that the tram is basically the only way to reach the exact place since the location is quite far from the city center and at the end of the Praga district. But going by trams the reaching of the city center should take not more than 20-30 minutes; The hostel is at the same building as the hospital so it would be nice if the information how to reach the exact corner of the building would have been explained better; Lastly, you probably won't be able to leave your luggage if you are coming too early for the check-in required by the host. Unaware of that, we came 3 hours prior to the official checking-in time (although, the booking.com site allowed us to choose a comfortable time of arrival and inform the host), so we came to the door of the hostel and pressed ''call'' button. When the host answered and we asked if we can leave the luggage, the he said only one sentence: ''the check-in is at 3 p.m.'' and hung up. Then we rang again he did not answered at all. We were quite shocked by this kind of rude manners but the rest of the further interaction was ok.

    Really close to the tram stop. Very clean. The hostel is in one of the most interesting and beautiful neighborhood of Warsaw - Praga and one of it's sights - Bazylika (Sanktuarium) Rzymskokatolicka pw. Najświętszego Serca Jezusowego - is just across the street.

    Stayed in September 2022

  • Reviewed: August 26, 2022

    8.0
    Awesome location for the price, perfect for a night before heading out to another city by train.
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night

    The other guests in the room came in during the night, left the light on and made some noise. The hostel had no fault on this but it did wake me up.

    Stayed in August 2022

  • Reviewed: August 23, 2022

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Bed in 10-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff not so friendly, drains in the bathroom that don't work well

    The location is very close to the train stop

    Stayed in August 2022

  • Reviewed: August 23, 2022

    6.0
    A cheap and cool hostel with nice public transport communication!
    • Leisure trip
    • Family with young children
    • Basic Triple Room
    • Stayed 6 nights

    1 shower was malfunctioning. As soon as you turned it to hot, water turned to yellow. We just used the next one then. My Mother, sister and her daughter stayed at Cloud Hostel and I was only there with my boyfriend for checking them in. If you can't speak Polish or Ukrainian, the check-in can seem a little bit rough or unfriendly due to lack of communication possibilities. But they are really friendly!

    Booked it for my family: Nice 3-bed room. Lockable from the inside. If you are not afraid of old Eastern European Walls which give you a free time travel, you are at the right spot. :) You have a nice view from the room to the church next door. You share a kitchen with the landlords/owner and the other guests, which has everything you need. Landlords were really friendly despite the fact that they cannot speak English :). Even gave my little niece something sweet ♥ Every time when I visited my family there, the landlords were friendly and always greeted me! Also you have diagonally from the hostel the tram station with 2 tram lines which go via "Dworzec Wschodni" (Warsaw East Railway Station) to the Downtown. What do you want more? I would book it again.

    Stayed in August 2022

Showing 1 - 25

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