Hodnocení – Hotel Crocus 4 hvězdiček

Dear Svigostka, Thank you for sharing your feedback and for your positive ratings, especially regarding cleanliness and bed comfort. We would like to clarify that not all rooms have a mountain view. To ensure your preference for a room with a specific view, we encourage you to contact the reception prior to arrival — we will be happy to assist in selecting the right room. We hope that overall your stay at Hotel Crocus was enjoyable and look forward to welcoming you again! Best regards, Hotel Crocus Team ****

Dear Svigostka, Thank you for sharing your feedback and for your positive ratings, especially regarding cleanliness and bed comfort. We would like to clarify that not all rooms have a mountain view. To ensure your preference for a room wit… Zobrazit více

Dear Věra, Thank you so much for your warm and detailed review, and for awarding us the highest possible scores! We’re delighted to hear that your stay at Hotel Crocus was relaxing and comfortable. It’s wonderful to know you appreciated the breakfast, cleanliness, wellness area, and the helpful service at reception. We’re especially pleased that you found the beds comfortable and enjoyed a good night’s sleep – our guests’ comfort is always our top priority. We’d be very happy to welcome you again in the future! Best regards, Hotel Crocus Team ****

Dear Věra, Thank you so much for your warm and detailed review, and for awarding us the highest possible scores! We’re delighted to hear that your stay at Hotel Crocus was relaxing and comfortable. It’s wonderful to know you appreciated th… Zobrazit více

Dear Mr. Aleš, Thank you for the great rating! We're glad your stay met your expectations. We apologize for the issues with the elevator during your stay. We would like to assure you that the service intervened on May 12th to prevent similar situations in the future. Thank you for your understanding! Hotel Crocus ****

Dear Mr. Aleš, Thank you for the great rating! We're glad your stay met your expectations. We apologize for the issues with the elevator during your stay. We would like to assure you that the service intervened on May 12th to prevent s… Zobrazit více

Dear Mr. Pedrozo, Thank you for sharing your feedback. We are glad to hear that our location, breakfast, and wellness area met your expectations. Regarding parking, we would like to clarify that information about additional parking charges is available across all our sales channels. The price for parking in front of the hotel (per day) is significantly lower than parking fees in the city center, where daily charges are much higher. As for the saunas, we apologize for the inconvenience – one of the saunas was temporarily out of order, but we strive to ensure such situations are rare. We hope that despite these minor issues, your stay was enjoyable, and we look forward to welcoming you again in the future. Kind regards, Hotel Crocus ****

Dear Mr. Pedrozo, Thank you for sharing your feedback. We are glad to hear that our location, breakfast, and wellness area met your expectations. Regarding parking, we would like to clarify that information about additional parking charg… Zobrazit více

Dear Mr. Jarda, Thank you for sharing your feedback. We're glad to hear that you enjoyed our breakfast selection, the spacious room, and the overall design of our hotel interiors. We’re sorry to hear that the wellness area did not meet your expectations. Please allow us to clarify that the temperatures of the pool, jacuzzi, and saunas are maintained in accordance with official standards, and are set to ensure a pleasant and comfortable experience for the majority of our guests. We hope that despite this inconvenience, you still have fond memories of your stay and that we will have the pleasure of welcoming you again in the future. Kind regards, Hotel Crocus

Dear Mr. Jarda, Thank you for sharing your feedback. We're glad to hear that you enjoyed our breakfast selection, the spacious room, and the overall design of our hotel interiors. We’re sorry to hear that the wellness area did not mee… Zobrazit více

Dear Josef, Thank you for your feedback. We’re glad you enjoyed the spacious room, cleanliness, comfortable beds, and breakfast, as well as the friendly staff. We apologize for the issues with the steam sauna and the noise from other guests. We will take your suggestion into account to improve the quietness in the hotel corridors. We also appreciate your comments about the reception staff and will work on providing better information about local transport and dining options for our guests. Thank you again, and we hope to welcome you back for a more pleasant stay in the future. Hotel Crocus****

Dear Josef, Thank you for your feedback. We’re glad you enjoyed the spacious room, cleanliness, comfortable beds, and breakfast, as well as the friendly staff. We apologize for the issues with the steam sauna and the noise from other guest… Zobrazit více

Dear Mr. Michal, Thank you for sharing your feedback. We apologize that the room was not properly cleaned during your stay. We would like to mention that in cases of any cleanliness issues, we encourage our guests to report them promptly so that we can take immediate action and ensure full comfort. We would appreciate it if you decide to visit our hotel again, and we will make sure your next stay is fully satisfying. Best regards, Crocus**** Hotel Team

Dear Mr. Michal, Thank you for sharing your feedback. We apologize that the room was not properly cleaned during your stay. We would like to mention that in cases of any cleanliness issues, we encourage our guests to report them promptly s… Zobrazit více

Dear Mr.Michal, Thank you for taking the time to share your thoughts with us! We are pleased to hear that you enjoyed our wellness facilities, breakfast, and the overall amenities of the hotel. We appreciate your comments about the sloped ceiling above the bathroom and the paid parking. Your feedback is important to us, and we will consider your suggestions as we work to improve our guest experience. We hope to welcome you back in the future for another enjoyable stay! Hotel Crocus **** Zakopane

Dear Mr.Michal, Thank you for taking the time to share your thoughts with us! We are pleased to hear that you enjoyed our wellness facilities, breakfast, and the overall amenities of the hotel. We appreciate your comments about the sloped… Zobrazit více