Hodnotenia ubytovania Crystal Mountain Hotel Wisła 5 hviezdičiek

Dear Mr. Robert, Thank you very much for sharing your opinion and for your top rating! We are delighted that our hotel met your expectations and that you considered it one of the best you have ever stayed at. We appreciate your enthusiasm – such words are a great motivation for us to continue our work. We are pleased to invite you to visit us again and hope that your next visit will be just as satisfying. Karolina Kowalczyk Guest Relations Specialist

Dear Mr. Robert, Thank you very much for sharing your opinion and for your top rating! We are delighted that our hotel met your expectations and that you considered it one of the best you have ever stayed at. We appreciate your enthusiasm –… Zobraziť viac

Vážený pane Ladislave, děkujeme Vám za sdílení Vašeho názoru a za Vaše pozitivní komentáře k našemu hotelu a výhledům. Jsme rádi, že tyto aspekty Vašeho pobytu splnily Vaše očekávání. Chápeme, že mít více dětí může ovlivnit pohodlí Vašeho pobytu, zejména v období s větším provozem. Doporučujeme Vám zvážit návštěvu v méně rušných časech, kdy je atmosféra v hotelu klidnější a pohodlí Vašeho pobytu může být ještě vyšší. Doufáme, že při Vaší příští návštěvě Vám budeme moci poskytnout ještě lepší zážitek a vyšší úroveň spokojenosti. Karolina Kowalczyk Specialistka pro vztahy s hosty

Vážený pane Ladislave, děkujeme Vám za sdílení Vašeho názoru a za Vaše pozitivní komentáře k našemu hotelu a výhledům. Jsme rádi, že tyto aspekty Vašeho pobytu splnily Vaše očekávání. Chápeme, že mít více dětí může ovlivnit pohodlí Vašeho p… Zobraziť viac

Dear Mr. Jan, Thank you very much for your highest rating and sharing your impressions. We are glad that the Valentine's Day decorations, gift and Black Pool zone created a unique atmosphere for you and made your stay more pleasant. We want every moment spent in our hotel to be full of comfort and unforgettable experiences, so we hope that we will have the pleasure of hosting you again soon. Karolina Kowalczyk Guest Relations Specialist

Dear Mr. Jan, Thank you very much for your highest rating and sharing your impressions. We are glad that the Valentine's Day decorations, gift and Black Pool zone created a unique atmosphere for you and made your stay more pleasant. We … Zobraziť viac

Dear Mrs. Eva, Thank you for sharing your opinion. We are sorry that your stay did not meet your expectations, despite noticing many positive aspects, such as the location or the modern nature of the facility. As a five-star hotel, we make every effort to provide services at the highest level, which is why every constructive comment is valuable to us. In terms of cleanliness - these are absolutely incidental situations that should not happen, which is why we treat all reports as a priority and always try to respond immediately. During peak periods of hotel occupancy, we try to manage the common area as best as we can, but with such a large number of guests there may be moments of greater traffic. We are constantly working on optimizing the organization of both the restaurant and other areas of the hotel. We regret that your stay left such a negative impression, but we hope that in the future you will give us another chance to convince yourself that our hotel is a place worthy of the highest ratings. Karolina Kowalczyk Guest Relations Specialist

Dear Mrs. Eva, Thank you for sharing your opinion. We are sorry that your stay did not meet your expectations, despite noticing many positive aspects, such as the location or the modern nature of the facility. As a five-star hotel, we make … Zobraziť viac

Vážený pán Matúš, veľmi pekne Vám ďakujeme za Vaše vysoké hodnotenie – je pre nás veľkou radosťou hostiť ľudí, ktorí sa vracajú s pozitívnymi dojmami a zdieľajú ich s takou ohľaduplnosťou. Sme radi, že náš hotel splnil očakávania z hľadiska komfortu, kulinárskej ponuky a atrakcií pre celú rodinu. S ohľadom na hostí všetkých vekových kategórií vytvárame priestor, kde si môžete oddýchnuť presne tak, ako potrebujete – bez ohľadu na to, či máte pár rokov alebo chvíľku pre seba. Ďakujeme aj za vaše postrehy týkajúce sa čistenia, prevádzky výťahu a zatemnenia miestností. Každá takáto informácia je pre nás cenná a poskytuje skutočnú podporu pri zlepšovaní kvality našich služieb. Všetky problémy boli postúpené príslušným oddeleniam na analýzu a vylepšenia. Tešíme sa, že vás opäť privítame – a dúfame, že pri vašej ďalšej návšteve prežijeme celých 10.10. Karolina Kowalczyk špecialistka na vzťahy s hosťami

Vážený pán Matúš, veľmi pekne Vám ďakujeme za Vaše vysoké hodnotenie – je pre nás veľkou radosťou hostiť ľudí, ktorí sa vracajú s pozitívnymi dojmami a zdieľajú ich s takou ohľaduplnosťou. Sme radi, že náš hotel splnil očakávania z hľadiska… Zobraziť viac

Dear Ms. Judita, Thank you very much for such a wonderful opinion and the maximum rating! We are glad that your stay in our hotel provided so many positive experiences. Beautiful views, friendly staff and fantastic food are just some of the elements that we try to provide our guests at the highest level. We are extremely pleased that you also appreciated the cleanliness and quality of the services we offer. We are looking forward to your next stay! Karolina Kowalczyk Guest Relations Specialist

Dear Ms. Judita, Thank you very much for such a wonderful opinion and the maximum rating! We are glad that your stay in our hotel provided so many positive experiences. Beautiful views, friendly staff and fantastic food are just some of the… Zobraziť viac

Dear Ms. Julia, thank you for your feedback and for highlighting the positive aspects of your stay, such as the amazing breakfast selection and the family-friendly atmosphere, as well as your enjoyment of the pools. We sincerely apologize for the inconvenience you experienced in the restaurant. We regret that the soup and pasta did not meet your expectations and that the situation was not handled to your satisfaction. We appreciate your feedback and hope to have the opportunity to welcome you back and provide an improved experience. Best regards, Magdalena Soszka, Guest Relations Specialist

Dear Ms. Julia, thank you for your feedback and for highlighting the positive aspects of your stay, such as the amazing breakfast selection and the family-friendly atmosphere, as well as your enjoyment of the pools. We sincerely apologize … Zobraziť viac