Reviews of Cyrus Hotel 5 stars
Rzeźnicza 16, Stare Miasto, 50-132 Wrocław, Poland

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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewEverything was absolutely perfect! Location, value for money, clean. Fabulous design and comfortable. Brand new hotel. The staff is really really helpful and kind. When we visit Wroclaw again we will be back for sure.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewStyle of the rooms.
Thank you for the 5 stars – it brings us great joy!
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewI liked the localion, it is really into the center of the city.
Price/quality is not ok for me. While its 5 stars hotel, I expected "wow", but in reality, nothing special. Yes, its new, but maybe because its new, the organization is limited. For example our room wasnt cleaned after first night, that is for 5 stars hotel "what?", There is just a few tables for breakfest and when we came to the breakfest, we didnt have a place where to sit and staff ignored us. We needed to ask for a new toilet paper just a second day of stay. We asked for earlier checkin (just 1.5 hours before official checkin, but it was not allowed. All in all, it didnt meet my expectation and for that price there is probably most other options.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewWe liked the modern and clean design. Super friendly and helpful staff. The breakfast was also decent. Location right in the heart of the city - two steps away from the main square. The room is cozy and well lit. New clean sauna available with the possibility to book a time and be a solo user.
The sauna leisure room is under furnished - but this is because it's a new hotel and as assured by the friendly hotel staff - it will be updated soon.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBrand new fashionably designed hotel just around the corner from the main square. Even though it is very centrally located, close to lively pubs it is in a quite quiet area.
Thank you for your kind review! We’re glad that you enjoyed the hotel’s design and central location.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEverything: Room is spacious, clean, beds are very comfortable with air conditioner. all appliances in working condition. Bathroom is spacious, has everything for hygiene needs including gowns and sleepers and even weight scale. Shower is amazing!!! Location: cannot be better!! 10 mins walk from the centre of the city, restaurant and shop but distanced enough from the noisy streets. Will deffinatelly come back again!
N/A
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the the stay. We look forward to welcoming you back on your next visit!
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewNice hotel, big comfortable bed, nice staff
Still a 10 because it’s a new hotel but I went to the gym at 18h30 on the 4th floor and it was close. (Sauna too) normally the gym should be open 24/7. Hope next time it will be open
Thank you for your kind words and for choosing our new hotel. We apologize for any inconvenience caused by the gym and sauna being closed during your visit. Please note that our sauna operates daily from 9:00 AM to 9:00 PM, and the gym is accessible 24/7 with a key card available at reception. We hope next time you’ll be able to fully enjoy these facilities and look forward to welcoming you again.
Thank you for your kind words and for choosing our new hotel. We apologize for any inconvenience caused by the gym and sauna being closed during your visit. Please note that our sauna operates daily from 9:00 AM to 9:00 PM, and the gym is a… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe hotel is a true gem. For those seeking luxury, comfort, and refined style, this is the perfect place right in the heart of Wrocław. Every detail of the interior design has been carefully crafted by top designers with exceptional taste. Each piece of furniture, every texture, and every color tone has been meticulously selected to meet the highest expectations of guests. Here, luxury and comfort merge into one — perfection
Everything is very nice
Dear Guest, Thank you so much for your wonderful and detailed review! We are truly honored by your kind words and thrilled to hear that you appreciated the luxury, comfort, and design that we carefully crafted here at The Cyrus Hotel. We look forward to welcoming you back soon for another perfect stay in the heart of Wrocław! Warm regards, The Cyrus Hotel Team
Dear Guest, Thank you so much for your wonderful and detailed review! We are truly honored by your kind words and thrilled to hear that you appreciated the luxury, comfort, and design that we carefully crafted here at The Cyrus Hotel. We … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewI liked everything, great place!
Everything is fine
Dear Guest, We're truly delighted to hear that you enjoyed everything about your stay with us. It's always a great pleasure to know that our guests leave feeling fully satisfied. We hope to welcome you back to The Cyrus Hotel again soon! Warm regards, The Cyrus Hotel Team
Dear Guest, We're truly delighted to hear that you enjoyed everything about your stay with us. It's always a great pleasure to know that our guests leave feeling fully satisfied. We hope to welcome you back to The Cyrus Hotel agai… Show more