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Reviews of Element by Westin Wroclaw 3 stars

Ul.Bolkowska 1, Fabryczna, 53-612 Wrocław, Poland

#3 of 129 hotels in Wrocław

Guests' Choice

Review score

Based on 66 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    8.9

  • Facilities

    9.5

  • Staff

    9.5

  • Value for money

    9.3

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 26 August 2025

    10
    An excellent value, top quality hotel !
    • Leisure trip
    • Group
    • Family Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Perhaps on the busy Sunday morning breakfast was a little hectic. Too many guests arriving for breakfast and no where to sit. No complaints otherwise.

    Spotlessly clean and still looking very new, well laid out. Lovely helpful staff. Great accommodation. Large room. Quality furniture and layout. We were very impressed. Good breakfast.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Superb
    • Business trip
    • Couple
    • Balanced Queen Studio
    • Stayed 3 nights
    • Submitted via mobile

    Our food for the baby in the room disappeared before we checked out. Cleaners just threw it out. All I got for "sorry for the mistake" at the reception.

    Excellent design and very functional rooms

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    A lovely hotel with great breakfasts, but the payment issue completely ruined the experience
    • Leisure trip
    • People with friends
    • Balanced Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately, despite the positive experience, I cannot recommend this hotel. At check-in, the hotel blocked the full amount for our stay (1,650 PLN), and then at check-out, the same amount was charged again. The problem is that the blocked funds were never released, which means that instead of 1,650 PLN, a total of 3,300 PLN was taken from my account. The hotel insists this is the bank’s responsibility, but my bank confirmed that the hotel has not released the blocked amount. It is really disappointing, because the stay itself was very enjoyable, but this situation with double charging and the refusal to take responsibility has overshadowed the whole experience.

    Our stay at the hotel was overall very pleasant. The hotel itself is beautiful, well maintained, and the breakfasts were truly excellent: tasty, fresh, and varied. The staff were welcoming and helpful, and we genuinely enjoyed the atmosphere during our stay

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Water pressure in shower could have been better.

    Lovely modern room with coffee maker. Wonderful breakfast selection. Short walk to tram stop to get into centre.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Balanced Queen Studio
    • Stayed 3 nights
    • Submitted via mobile

    Maybe the parking deal should be more transparent (75 zlotys per 24h and limited space).

    A great place between an apartment and a hotel, clean and lovely to hang in and work when necessary. We really loved it and thinking about coming back. Free access washing machine in the hotel! Very convenient.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Balanced Queen Studio
    • Stayed 3 nights
    • Submitted via mobile

    There wasn't anything I didn't like about this hotel. We Will definitely stay here again.

    Superb stay! Extremely clean and comfortable! Quiet area since it's a business center. A few minutes away from the shopping mall (Magnolia Park). Staff was very friendly and helpful.

    Stayed in August 2025

  • Reviewed: 23 July 2025

    8.0
    Hotel was In the perfect location for my means, the Hotel was very clean and modern, the inclusive breakfast was fresh
    • Solo traveller
    • Smart Queen Studio
    • Stayed 7 nights
    • Submitted via mobile

    Reception staff unfriendly and unhelpful

    Clean and modern peaceful

    Stayed in June 2025

  • Reviewed: 22 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Balanced Queen Studio
    • Stayed 5 nights
    • Submitted via mobile

    Absolutely everything. From the time we checked in, staff were exceptional, including cleaning staff. A particular mention of Oliwia, who is such an asset to the hotel. She showed a genuine interest in the guests and went above and beyond to help us with an issue we encountered. Marigold shopping centre is an easy 8 minute walk away. The hotel is next to the train station, and if you walk under the railway and across the park, you will reach a tram stop which takes you to the old town. A bonus if you are over 65 is that tram and rail is free. Just carry your ID. Across that intersection and next to MacDonald's, there is also a small deli and chemist. The hotel was spotless, and the breakfast was varied and plentiful. The rooms are well appointed and very comfortable. There is also a laundry room for guests. A real gem for Wroclaw. We highly recommend Element by Westin.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    9.0
    Really enjoyed the stay in a nicely designed hotel.
    • Leisure trip
    • Couple
    • Balanced Queen Studio
    • Stayed 2 nights

    There is not much to do in the immediate vicinity of the hotel except the huge mega shopping mall 1K away.

    Great new hotel, superb breakfast, extremely comfortable bed, well presented room with more than adequate facilities in the kitchen section. Short walking distance of the airport bus and trams into the centre.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Well-balanced stay in Wroclaw
    • Leisure trip
    • Couple
    • Balanced Queen Studio
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast was good, but no variety in foods was presented; basically same stuff every day, so this should be improved

    The hotel is located conveniently, has large and clean rooms, great facilities and polite staff. The parking is wonderful, and included services like gym and bike rent are great. Overall - a very good option for its budget. L

    Stayed in July 2025

  • Reviewed: 4 July 2025

    10
    Great location, comfy beds, would stay again!
    • Leisure trip
    • Group
    • Family Queen Studio with Sofa Bed
    • Stayed 3 nights

    The water pressure in the shower in all four of the rooms our group had booked was quite low.

    The rooms were lovely and clean, well presented and nicely decorated. They felt homely but modern. The TV which flips around so you can watch from either the bed or the sofa was a great feature! Beds were incredibly comfortable. Air conditioning worked very well which was great as it was very hot during our visit. The staff were helpful and the breakfast had a good selection (typical European continental- breads, meats, cheese, scrambled eggs). Great location for events at Tarcynski area (only a short taxi, e-scooter, or the train station is right next door).

    Stayed in June 2025

  • Reviewed: 23 June 2025

    10
    Amazing hotel
    • Business trip
    • Solo traveller
    • Smart Queen Studio
    • Stayed 3 nights

    Breakfast was identical everyday, but nevertheless vast of options to choose from.

    Amazing new hotel. Spacious rooms with a separate TV and table for laptop/meetings. Room has a mini kitchen, a living room that has a rotating tv that you can either watch from couch or bed. Next to the business district and 10min (5€) taxi drive to city center. Highly recommended.

    Stayed in June 2025

  • Reviewed: 18 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Balanced Queen Studio
    • Stayed 4 nights
    • Submitted via mobile

    Nothing, it was all good.

    Fantastic modern room, with great kitchenette. Extremely well designed room with plenty of storage space and comfortable bed and sofa. Plenty of choice at breakfast, and the meal we had in the restaurant in the evening was delicious. Lovely friendly staff. Very good location, with the Mikolajow train station across the road (can't hear the trains as soundproofing is good), and tram stop just beyond that. Easy to get into the city centre, and convenient for the airport, buses and Magnolia Park shopping centre. Would definitely stay here again in the future.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Balanced Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    Clean, nice, spacious, pleasant staff

    Stayed in June 2025

  • Reviewed: 10 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Balanced Queen Studio
    • Stayed 13 nights
    • Submitted via mobile

    The only issue that we found was the WiFi connection. We had some work things to do during our stay and the connection was unstable and rather slow (15 Mb/s). So that was unfortunate and inconvenient. And there were no other options for WiFi.

    It was a great hotel with big bright rooms with everything necessary for our stay. We had access to free breakfasts which were filling and diverse. 24 laundry room was available to us as well.

    Stayed in June 2025

  • Reviewed: 31 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Balanced Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    No complaints, everything was excellent. Fantastic suites with everything you may need. Lovely staff, friendly, helpful and professional. Great breakfast. Exceeded my expectations.

    Stayed in May 2025

  • Reviewed: 31 May 2025

    10
    Clean, modern hotel with nice functional rooms with complimentary filtered water and tea/coffee
    • Leisure trip
    • Group
    • Balanced Queen Studio
    • Stayed 3 nights

    A some sort of gym would've been nice, the stretch area is right next to reception. Unless you are an attention seeker, you'll struggle to find yourself excirsizing there.

    Decent size rooms, with space being utilised well, nice shower and self cater kitchen including utensils.

    Stayed in May 2025

  • Reviewed: 28 May 2025

    10
    Excellent place
    • Leisure trip
    • Couple
    • Balanced Queen Studio
    • Stayed 4 nights
    • Submitted via mobile

    The pressure of the water in the shower is a bit low.

    Very very clean, spacious rooms, great breakfast, quiet area which makes it perfect for good rest! Nice and friendly staff! We had an amazing time and we will def go back one day!

    Stayed in May 2025

  • Reviewed: 18 May 2025

    10
    Amazing hotel and staff
    • Leisure trip
    • Couple
    • Balanced Queen Studio
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in April 2025

  • Reviewed: 17 May 2025

    10
    Amazing highly recommend
    • Leisure trip
    • Couple
    • Family Queen Studio with Sofa Bed
    • Stayed 7 nights
    • Submitted via mobile

    Beautiful- very clean, staff so friendly and accommodating. Rooms lovely spacious. Lots of extra touches like infused waters always available snacks hot drinks.

    Stayed in May 2025

  • Reviewed: 16 May 2025

    10
    See you back in October
    • Leisure trip
    • Couple
    • Family Queen Studio with Sofa Bed
    • Stayed 3 nights

    Location, staff and the size of the room, excellent internet and TV

    Stayed in May 2025

  • Reviewed: 5 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Balanced Queen Studio
    • Stayed 3 nights
    • Submitted via mobile

    The water pressure could be better in my opinion, and they only clean the rooms every three days, butI think that if you request it, they may sort out any issue that you may have. The room was clean and I stayed only 3 nights so it was okay for me. So I do recommend it.

    Really nice hotel with nice facilities and friendly and helpful staff. Parking available for 75 Polish zloty per day, and 3 minutes away of a train station that is one stop away from central Wroclaw. Nice breakfast and warm staff.

    Stayed in May 2025

  • Reviewed: 28 April 2025

    8.0
    Good for what we needed.
    • Leisure trip
    • Family with young children
    • Family Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Not much selection for breakfast. Beds and pillows incredibly soft but that's personal preference. Inability to log into Netflix/youtube on the tv. We were also bitten by mosquitoes our last night, so make sure to close your window!

    Location was perfect, close to tram and train locations. Amenities in apartment rooms were spot on! Spacious rooms. Staff very friendly. Secure property of an evening.

    Stayed in April 2025

  • Reviewed: 28 April 2025

    9.0
    Nice hotel, near to everything!
    • Leisure trip
    • Couple
    • Balanced Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    What I didn't like was the mandatory deposit that is paid and then the refund. The other thing I didn't like at all was the dinner. I had previously written that I was a vegetarian - when checking in they told me that there would be a separate menu for me - this was not the case - during dinner, the waitress, who was very kind, gave us the menu to choose from - soup of the day.the menu to choose from - soup of the day, which was a traditional Polish soup with sausage, just in time for Easter, we had to choose three things, two of which were with meat and a salad, which was with honey - not to my taste. The waitress told me to order two soups and let my husband eat them anyway, we paid for them and I asked for dumplings, which were with meat, to remove the meat. Then she came back and told me that they would make me tomato soup.The tomato soup was tomato puree with a little vermicelli and quite spicy for me, but I ate it - I had no choice - nothing worked because of the holiday. Then came the dumplings and a glass of cola. The next day it was a veal soup with egg and milk filling and more dumplings, some sandwiches with vegetables and chicken, fried potatoes - again spicy. That day I ordered soup and asked them to remove the meat from these pockets, although, there was something sprinkled on top like meat crumbs, we took our dinner and went up to the room. I only ate the potatoes and that was it.Next time i will know without dinner there!

    Room, location, cleanliness, staff, free drinks during the stay - water, coffee, tea, cappuccino. Close to public transport and close to bus 106 to/from the airport. Only 3-4 stops from the historic center. Delicious breakfast. Comfortable beds. You have all the amenities in the room. Very nice hotel.

    Stayed in April 2025

Showing 1 – 25

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