Reviews of Element by Westin Wroclaw 3 stars

Rooms, location and breakfast

There was not cleaning room service within our 3 nights.

Spotlessly clean and still looking very new, well laid out. Lovely helpful staff. Great accommodation. Large room. Quality furniture and layout. We were very impressed. Good breakfast.

Perhaps on the busy Sunday morning breakfast was a little hectic. Too many guests arriving for breakfast and no where to sit. No complaints otherwise.

Excellent design and very functional rooms

Our food for the baby in the room disappeared before we checked out. Cleaners just threw it out. All I got for "sorry for the mistake" at the reception.

Our stay at the hotel was overall very pleasant. The hotel itself is beautiful, well maintained, and the breakfasts were truly excellent: tasty, fresh, and varied. The staff were welcoming and helpful, and we genuinely enjoyed the atmosphere during our stay

Unfortunately, despite the positive experience, I cannot recommend this hotel. At check-in, the hotel blocked the full amount for our stay (1,650 PLN), and then at check-out, the same amount was charged again. The problem is that the blocked funds were never released, which means that instead of 1,650 PLN, a total of 3,300 PLN was taken from my account. The hotel insists this is the bank’s responsibility, but my bank confirmed that the hotel has not released the blocked amount. It is really disappointing, because the stay itself was very enjoyable, but this situation with double charging and the refusal to take responsibility has overshadowed the whole experience.

Lovely modern room with coffee maker. Wonderful breakfast selection. Short walk to tram stop to get into centre.

Water pressure in shower could have been better.

A great place between an apartment and a hotel, clean and lovely to hang in and work when necessary. We really loved it and thinking about coming back. Free access washing machine in the hotel! Very convenient.

Maybe the parking deal should be more transparent (75 zlotys per 24h and limited space).

Superb stay! Extremely clean and comfortable! Quiet area since it's a business center. A few minutes away from the shopping mall (Magnolia Park). Staff was very friendly and helpful.

There wasn't anything I didn't like about this hotel. We Will definitely stay here again.

Clean and modern peaceful

Reception staff unfriendly and unhelpful

Absolutely everything. From the time we checked in, staff were exceptional, including cleaning staff. A particular mention of Oliwia, who is such an asset to the hotel. She showed a genuine interest in the guests and went above and beyond to help us with an issue we encountered. Marigold shopping centre is an easy 8 minute walk away. The hotel is next to the train station, and if you walk under the railway and across the park, you will reach a tram stop which takes you to the old town. A bonus if you are over 65 is that tram and rail is free. Just carry your ID. Across that intersection and next to MacDonald's, there is also a small deli and chemist. The hotel was spotless, and the breakfast was varied and plentiful. The rooms are well appointed and very comfortable. There is also a laundry room for guests. A real gem for Wroclaw. We highly recommend Element by Westin.

Great new hotel, superb breakfast, extremely comfortable bed, well presented room with more than adequate facilities in the kitchen section. Short walking distance of the airport bus and trams into the centre.

There is not much to do in the immediate vicinity of the hotel except the huge mega shopping mall 1K away.

The hotel is located conveniently, has large and clean rooms, great facilities and polite staff. The parking is wonderful, and included services like gym and bike rent are great. Overall - a very good option for its budget. L

Breakfast was good, but no variety in foods was presented; basically same stuff every day, so this should be improved

The rooms were lovely and clean, well presented and nicely decorated. They felt homely but modern. The TV which flips around so you can watch from either the bed or the sofa was a great feature! Beds were incredibly comfortable. Air conditioning worked very well which was great as it was very hot during our visit. The staff were helpful and the breakfast had a good selection (typical European continental- breads, meats, cheese, scrambled eggs). Great location for events at Tarcynski area (only a short taxi, e-scooter, or the train station is right next door).

The water pressure in the shower in all four of the rooms our group had booked was quite low.

Room was very big for the money we paid. Clever spinning TV allowed us to watch tv in bed and in the living area. Very clean and modern design. Good toiletries provided. Air conditioning allowed us to keep the room cool for when we returned after a day out.

Maybe some more English tv channels or ability to use more streaming services on the tv.

Amazing new hotel. Spacious rooms with a separate TV and table for laptop/meetings. Room has a mini kitchen, a living room that has a rotating tv that you can either watch from couch or bed. Next to the business district and 10min (5€) taxi drive to city center. Highly recommended.

Breakfast was identical everyday, but nevertheless vast of options to choose from.