Hodnocení – ibis Styles Wałbrzych 3 hvězdiček

Dear Guest, Thank you for sharing your opinion. We are pleased that you appreciated our location and that it contributed positively to your stay. We look forward to welcoming you again in the future. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, Thank you for sharing your opinion. We are pleased that you appreciated our location and that it contributed positively to your stay. We look forward to welcoming you again in the future. Sincerely, Julia Nowakowska Front … Zobrazit více

Dear Guest, thank you for sharing your feedback. We are glad to hear that the convenient location near the shopping centre and the variety of breakfast options were appreciated. We are truly sorry to learn that your overall experience did not meet your expectations. The windows in our rooms are indeed non-opening, as the building is fully air-conditioned and designed this way for safety reasons. We understand this may not suit all preferences. We also regret that you found the bed uncomfortable and the room not properly cleaned. Please be assured that your comments have been passed on to the relevant departments for immediate review and improvement. We hope you might consider giving us another chance in the future. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, thank you for sharing your feedback. We are glad to hear that the convenient location near the shopping centre and the variety of breakfast options were appreciated. We are truly sorry to learn that your overall experience did… Zobrazit více

Dear Guest, Thank you for sharing your feedback following your recent stay with us. We are pleased to hear that you found our location convenient and quiet despite being close to the shopping centre, and that it suited your needs for a weekend visit. However, we are truly sorry to learn about your experience in the restaurant. Please accept our sincere apologies for the unprofessional and unhelpful behaviour of the service staff. This does not reflect the standards we aim to maintain. It is worth noting that the hotel was experiencing high occupancy on the day of your visit, which may have affected the level of service provided. Nevertheless, this should not excuse any lack of professionalism, and we will address this with the team to ensure improvement. We also regret the billing confusion you experienced and will review our procedures to ensure better accuracy and communication. We appreciate your comments, as they help us improve. We hope to welcome you back in the future, providing a better experience. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, Thank you for sharing your feedback following your recent stay with us. We are pleased to hear that you found our location convenient and quiet despite being close to the shopping centre, and that it suited your needs for a wee… Zobrazit více

Dear Guest, Thank you for sharing your feedback. We are pleased to know that you appreciated the cleanliness and room equipment. We are very sorry to hear about the issue with the air conditioning and the discomfort caused by the non-opening windows. Please note that all our rooms are air-conditioned and the windows are fixed for safety reasons. We regret that the air conditioning did not function properly during your stay — had we been informed, we would have done our best to offer assistance or a room change. We are equally concerned about your comments regarding the restaurant and bar service. Please accept our sincere apologies for the unprofessional experience you described. This is not the standard we aim to provide, and we will address this with the team to prevent similar situations in the future. We hope to welcome you back in the future, providing a better experience. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, Thank you for sharing your feedback. We are pleased to know that you appreciated the cleanliness and room equipment. We are very sorry to hear about the issue with the air conditioning and the discomfort caused by the non-ope… Zobrazit více

Dear Guest, Thank you for sharing your feedback following your stay at ibis Styles Wałbrzych. We are sorry to hear that your experience did not fully meet your expectations. Please accept our apologies for the inconvenience caused by only one lift being in operation during your visit — unfortunately, technical issues can occasionally arise, and we always strive to resolve them as quickly as possible. While the main staircase is not intended for guest use, our team is always available to assist when needed. We also regret that the service in our restaurant did not meet the high standard we aim to provide. During your stay, the hotel was experiencing exceptionally high occupancy, which may have temporarily impacted the usual pace of service. We appreciate your understanding and have shared your comments with the restaurant management to ensure improvements are made. We hope you will consider staying with us again, giving us the opportunity to provide a better experience. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, Thank you for sharing your feedback following your stay at ibis Styles Wałbrzych. We are sorry to hear that your experience did not fully meet your expectations. Please accept our apologies for the inconvenience caused by only… Zobrazit více

Dear Guest, thank you for sharing your feedback following your stay at ibis Styles Wałbrzych. We are pleased to hear that you appreciated the cleanliness of our hotel. However, we sincerely regret that your experience in the restaurant did not meet expectations. Please accept our apologies for the inattentive service – we take your comments seriously and will address this with the restaurant team to ensure better guest care moving forward. Regarding the windows, please allow us to clarify that our building was designed as part of a modern project, and for safety precautions, none of the rooms have openable windows, however, all our rooms are equipped with air conditioning. We understand this may not be ideal for all guests and appreciate your understanding. We hope to have another opportunity to welcome you and provide a better experience. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, thank you for sharing your feedback following your stay at ibis Styles Wałbrzych. We are pleased to hear that you appreciated the cleanliness of our hotel. However, we sincerely regret that your experience in the restaurant di… Zobrazit více

Dear Guest, thank you for sharing your feedback. We are glad to hear that you found the breakfast satisfactory. We regret the unpleasant odors in the hallway and elevator. Please be assured that we will address this matter with our housekeeping team to ensure a fresher environment. If you had informed our reception team during your stay, we would have been happy to offer a room change to improve your comfort. Regarding the windows, our building was designed as part of a larger project, and for safety precautions, the windows are non-openable. However, all the rooms are air-conditioned. We hope to welcome you back in the future, providing a better experience Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, thank you for sharing your feedback. We are glad to hear that you found the breakfast satisfactory. We regret the unpleasant odors in the hallway and elevator. Please be assured that we will address this matter with our housek… Zobrazit více

Dear Guest, Thank you for your feedback. We are pleased to hear that you enjoyed the cleanliness, atmosphere, and value, as well as our breakfast, bar, and friendly staff. Although the room size was compact, we are glad it suited your needs for a comfortable stay. We hope to welcome you back in the future, providing an even better experience. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, Thank you for your feedback. We are pleased to hear that you enjoyed the cleanliness, atmosphere, and value, as well as our breakfast, bar, and friendly staff. Although the room size was compact, we are glad it suited your need… Zobrazit více

Dear Sir, Thank you for taking the time to leave your review along with your comments. We are grateful for your rating after your stay at the ibis Styles Walbrzych hotel. We are pleased that you appreciate the quality of the breakfasts served at our hotel. We are glad that your stay was successful and the room met your expectations. We hope that you will choose us again when planning your next stay. Yours sincerely Shift Leader Daniela Włodarczak

Dear Sir, Thank you for taking the time to leave your review along with your comments. We are grateful for your rating after your stay at the ibis Styles Walbrzych hotel. We are pleased that you appreciate the quality of the breakfasts … Zobrazit více

Dear Guest, Thank you for your kind words about our breakfast, room cleanliness, and the helpfulness of our staff. We are delighted to hear that you were very satisfied with your stay. We apologize for the discomfort you experienced with the bed. Your feedback regarding the mattress is important to us, and we will address this issue to ensure a more comfortable experience for future guests. We look forward to welcoming you back. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, Thank you for your kind words about our breakfast, room cleanliness, and the helpfulness of our staff. We are delighted to hear that you were very satisfied with your stay. We apologize for the discomfort you experienced with … Zobrazit více

Dear Guest, Thank you for taking the time to leave a review. We are pleased that you found the cleanliness and breakfast to your liking. We apologize for the small room size, but we are glad it was sufficient for one night according to your perspective. We appreciate your feedback regarding the language of service, and we would appreciate more information on which aspects of our service language could be improved, so that we can further enhance our service in this area. We hope to have the pleasure of hosting you again. Sincerely, Julia Nowakowska Front Office Manager

Dear Guest, Thank you for taking the time to leave a review. We are pleased that you found the cleanliness and breakfast to your liking. We apologize for the small room size, but we are glad it was sufficient for one night according to you… Zobrazit více

Dear Guest, Thank you for taking the time to share such a detailed review of your stay at ibis Styles Wałbrzych. We are delighted to hear that you appreciated the spacious and clean room, the beautiful bathroom with underfloor heating, and the amenities provided such as the fridge and daily replenished coffee and tea. It is wonderful to know that you enjoyed the peaceful environment, the 24-hour reception, and the open restaurant with the breakfast served. We are also pleased that our hotel's proximity to a large shopping center and the availability of free parking contributed positively to your stay. We do apologize for the inconvenience caused by our beds. We understand how important a good night sleep is, and we will look into this matter to ensure a better experience for future guests. Additionally, we regret that the inability to open the windows impacted your comfort. As you noted, this is a standard feature in our hotel chain, designed to maintain the safety of our guests. Our rooms are equipped with air conditioning to regulate the temperature, but we understand that it may not fully replace the feeling of fresh air. Your feedback is very valuable to us and helps us improve our services. We hope that despite these inconveniences, you will consider staying with us again in the future. Sincerely, Julia Nowakowska/ Front Office Manager

Dear Guest, Thank you for taking the time to share such a detailed review of your stay at ibis Styles Wałbrzych. We are delighted to hear that you appreciated the spacious and clean room, the beautiful bathroom with underfloor heating, and… Zobrazit více