Reviews of Herbal Hotel Wrocław 3 stars
Pawła Włodkowica 15-17, Stare Miasto, 50-072 Wrocław, Poland

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewEverything was really great, the hotel building is very nice, our room was big, quiet and clean with a comfortable bed and a spacious bathroom. The location is perfect, right next to the old town but outside busy streets, very peaceful and quiet. We stayed only for one night this time but will definitely be back.
Would be nice to have a small refrigerator in the room.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNewly renovated, spacious hotel in a great location just next to the main square, but in a very private and quiet location. We definitely will visit again!
The faulty design of the shower and tub is really dangerous and is an accident waiting to happen.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat modern design hotel and rooms Nice location close to the old town Friendly staff
-
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewIt is a wonderful hotel - clean, not very crowded. Very close to the city center.
The only thing I didn't like was the bathroom. it was looking good, but there was a freestanding bathtub only, with no standing shower, so it was a challenge for me, as a person who doesn't like to sit in tubs.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe location was excellent as we were very close to the old town centre and restaurants.
The rooms should have insect screens installed because in summer it can get quite hot and we had to leave our window open during the night. This is a drawback as flying insects can enter the room.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewCentral location close to all means of transport. Big room with lovely new bathroom. Amazing transformation of the old monastery, really nicely done!
Too hot in the room and when we opened the window we had company of bees and all other sorts of insects from the garden in front (attracted by the light) :) but still love tha garden!
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe location was excellent and was in what we felt a safe and quiet road
More up front at point of booking about all the facilities as we ended up not using them or not factoring them into our stay
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified review- Beautiful room - comfortable bed - great surprise to have a nice bathtub - Great design - Nice that they displayed what the building look like after the war and how much renovation had gone into it
- no parking
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewGreat location. Within walking distance of the main square but quiet enough to get sleep. Bed was really comfy, room was lovely and staff were very friendly and helpful.
Nothing.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewPerfect location quiet but central
Nothing
Reviewed: 27 July 2025 · Stayed in May 2025
Verified reviewCentral Location, character, finished to a high standard
Staff were rude and not welcoming
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewAll good
There was an issue with the room initially given but we asked to change and were given better standard for same price after pushing the staff but it was eventually done. So it was appreciated.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in June 2025
Verified reviewLocation, friendly front desk, clean, and historical.
No mini fridge in rooms to keep drinks/snacks, and no aircon made it very hot at night.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewthe hotel is very nice. Beautifully designed and super locationed! and very,very quiet.
but...I've got probably the worst room in the building! very dark and NO fresh air! I was a bit shocked when I got in and the youn guy rom the reception was...very,very embarrassed and very nervous. It wasn't "a room with the view"! There's a wall in front of my window, 100-120 cm away! A narrow well between the walls....A very bad air in the room, no light inside, no day light! Forget the view. I've booked this hotel a few months earlier...And now I'm asking: why I've got such a bad room? Why this...poor choice without any chance to change? I must say it wasn't a pleasant experience....
Reviewed: 16 July 2025 · Stayed in June 2025
Verified reviewBeautifully designed, clean and spacious enough room. Comfy bed. Easy check in and check out. Location ideal if you need to catch an airport bus at 3am.
No AC, which wasn't an issue during my stay, but something to have in mind during hot summer nights. The staff didn't really feel welcoming, offered me to buy breakfast and made a strange face when I said no thank you and explained I was checking out at 3am.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewHistory and location
Tight room, no space to open luggage. No shower door so bathroom floor gets wet every time you take a shower.