Reviews of Heron Live Hotel Marina & SPA 5 stars
Sienna 104, 33-318 Gródek Nad Dunajcem, Poland

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Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEverything was delicious and super fresh
nothing
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewThe setting was incredible, views were amazing. We had a delicious evening meal and then breakfast was so lovely in the morning. We spent the afternoon in the spa which was spotlessly clean.
We should have stayed longer!
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the beautiful surroundings and breathtaking views. It's great to know that both your dinner and breakfast were delicious, and that you had a relaxing afternoon in our spotless spa. We hope to welcome you back soon for an even longer and more memorable stay. Heron Live Team.
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the beautiful surroundings and breathtaking views. It's great to know that both your dinner and breakfast were delicious, and that you had a relax… Show more
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewEverything is good excellent amazing
Nothing
Thank you so much for your wonderful review! We are truly happy to hear that you had such a great experience and that you recommend our hotel so highly. Your kind words about everything being excellent and amazing mean a lot to us. We hope to welcome you back again very soon! Heron Live Team
Thank you so much for your wonderful review! We are truly happy to hear that you had such a great experience and that you recommend our hotel so highly. Your kind words about everything being excellent and amazing mean a lot to us. We hope … Show more
Reviewed: 26 April 2025 · Stayed in February 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in January 2025
Verified reviewReviewed: 13 March 2025 · Stayed in January 2025
Verified reviewReviewed: 21 January 2025 · Stayed in December 2024
Verified reviewReviewed: 28 November 2024 · Stayed in November 2024
Verified reviewAbsolutely everything ~ food and service was out standing
N/A
Dear Julie, thank you very much for your beautiful opinion and we are very pleased that you spent a special time in our hotel. We will be pleased to host you again. Kind regards Heron Live Team.
Reviewed: 21 September 2024 · Stayed in September 2024
Verified reviewReviewed: 20 August 2024 · Stayed in July 2024
Verified reviewReviewed: 19 August 2024 · Stayed in August 2024
Verified reviewAbsolutely everything! Can’t fault it!
Reviewed: 16 August 2024 · Stayed in August 2024
Verified reviewReviewed: 15 August 2024 · Stayed in July 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewElectricity went off Air condition didn’t work
Dear Sir, We sincerely apologize for the inconvenience you experienced during your stay. The power outage and the non-functional air conditioning were beyond our control, as they were due to necessary maintenance work by the electricity provider. Fortunately, the system was restored to normal operation within 15 minutes of the outage. We did everything we could to make up for the inconvenience, including offering a complimentary upgrade to a suite. We hope to host you again. Kind regards Heron Live Team
Dear Sir, We sincerely apologize for the inconvenience you experienced during your stay. The power outage and the non-functional air conditioning were beyond our control, as they were due to necessary maintenance work by the electricity pr… Show more
Reviewed: 18 July 2024 · Stayed in July 2024
Verified reviewReviewed: 27 May 2024 · Stayed in May 2024
Verified reviewStunning views, delicious food, and a high level of customer service. We will definitely come back.
Reviewed: 7 March 2024 · Stayed in March 2024
Verified reviewReviewed: 3 March 2024 · Stayed in February 2024
Verified reviewVery nice hotel with comfortable rooms and great staff
Dear Madam, Thank you for your positive opinion about our hotel. We are glad that you liked our rooms and appreciated our team, it means a lot to us. We invite you again and send greetings from Lake Rożnowskie. Heron Live Team.
Reviewed: 12 February 2024 · Stayed in February 2024
Verified reviewThe view and position of the hotel are amazing. There is a lot of activities that can be done inside the hotel (bowling, pool tables, amazing spa, restaurants) along with great walks in the nature! The surrounding lake is peaceful and blissful, this is the perfect place for a weekend of relaxation! The free parking is big enough to accomodate many guests, and if you enjoy driving (like me) you will love the curvy roads that are around this beautiful place! Also the close city of Nowi Sachs is wonderful. The rooms and interior are cured and luxurious, and the value for money is great. The live performance in the evening at the bar was beautiful. There was a great selection of whiskeys, wines and liquors, along with a great indoors cigar room. This is now one of my favorite resting places in Poland, I will be back! Thanks to the staff and to the management for a great experience
The Wi-Fi sometimes was a bit slow, the TV in the room has its own software so you cannot connect your pc/tablet and stream content from there. The quality of the breakfast could be a bit higher if you take into account the very high quality of the restaurants in the building. But these small things don't influence the overall great experience!
Reviewed: 26 December 2023 · Stayed in December 2023
Verified reviewReviewed: 11 December 2023 · Stayed in December 2023
Verified reviewGreat hotel, lovely location. Amazing SPA and wellness center, great experience.
Reviewed: 30 October 2023 · Stayed in October 2023
Verified review