Reviews of Hotel Secesja 3 stars
Paulińska 24, Old Town, 31-065 Kraków, Poland
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewEverything
Nothing
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewCentral location
The carpet in the room was dirty, they need to steam clean it. Kade’s are horrible, they never vacuum the carpets… I reserved one large bed, they gave me small room with two small twin beds…
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe location was great 5 mins to Kazimierz and 10-15 mins to down town. Employees are really helpfull.
There is a coffe machine in the lobby instead in the room.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation was good as didn't been very far from Old Town.Breakfast was good offer for 10 pounds.
Rooms outdated, carpark was privat and got one remote to open the barrier.. Staff not very friendly.We got housekeeping one day and no towel change ,no bathroom clean ,not bin emptied just tidy bed.Double bed got 2 single mattres not very comfortable, instead get one double duvet they give 2 single,pillow not comfortable. Overall to expensive for what they offer and conditions.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewAbsolutely amazing staff,very nice and helpful. The receptionist stayed and waited for us when the flight was delayed. Room very comfortable and clean. Location spot on. Highly recommended.
Not applicable
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewComfortable beds and enough space in rooms.
Hotel equipment is very old and some parts require refurbishment - carpets especially.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in May 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewExcellent location, near all the sites and lots of interesting places to eat on the same street
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewThe hotel is in a quiet, tranquil street at a very convenient location in the Jewish Quarter. Within short walking distance to all key sightseeing spots in the Quarter, the Wawel Castle and the scenic and lively embankment of The Vistula River. But it’s about a 20 minute-walk to the Old Town’s main square while just a 2-minute walk from hotel to bus/tram stops. You can also consider to ride on Bolt if necessary as it is cheap and reliable. Staff extremely helpful and friendly, who changed my room immediately after check-in to another room with working air conditioning. A spacious double room with a good view (room 604) on the 6th floor though no lift from the 5th floor, which is fine with me. Be reminded to check the room size during your booking against the actual size of the room you are offered on spot.
It’s an old hotel needs updating but it is ok as long as it is clean and spacious. WiFi is poor in room. No refrigerator and no kettle. For some days I got worn and frayed towels, to which they should definitely pay attention.
Thank you for the good rating and we take your comments to heart :)
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewLike having a little apartment in our room so kids could have their own space
Fridge didn’t work in room Toilet seat was wobbly and very loose It did say bath/shower in booking but got a disabled access shower which was okay but was just looking forward to a decent bath.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewOutstanding value for money. Very accommodating stuff
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewThe lacation was excellent! Breakfast - fresh, tasty and diverse.
No complaints.
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewComfortable beds, helpful staff
Could have done with a bin in the room.
Thank you for the nice opinion with the basket, we will change it :)
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewThe location is nice!
Administrator was passiv and could not speak.