Hodnocení – ibis budget Katowice Centrum 1 hvězdiček

Dear Guest, Thank you for your feedback regarding your stay. We appreciate your comments about the breakfast and cleanliness. We understand that room size and storage options may not have met your expectations, and we value your input as it helps us improve our services. Best regards, Justyna -Guest Experience Manager

Dear Guest, Thank you for your feedback regarding your stay. We appreciate your comments about the breakfast and cleanliness. We understand that room size and storage options may not have met your expectations, and we value your input as i… Zobrazit více

Dear Roman, Thank you for your positive feedback regarding the cleanliness and convenient location of our hotel. We appreciate your understanding regarding the availability of only one elevator. Your comments are valuable to us as we strive to enhance our guests’ experiences. Justyna - Guest Experience Manager

Dear Roman, Thank you for your positive feedback regarding the cleanliness and convenient location of our hotel. We appreciate your understanding regarding the availability of only one elevator. Your comments are valuable to us as we striv… Zobrazit více

Dear Lena, Thank you for sharing your opinion and detailed description of your stay. We are glad that you appreciated the cleanliness of the hotel and the generous breakfasts. At the same time, we are sorry that the size and layout of the room did not meet your expectations. Ibis Budget hotels are economical 1* establishments where rooms are designed to be compact and practical, which may not suit the needs of longer stays. Information about room size and amenities is provided in the descriptions on the booking pages so that guests can make an informed choice of hotel to suit their preferences. Additional charges, such as breakfast, parking spaces, or a second person's stay, are in accordance with hotel policy and are always visible when making a reservation. Nevertheless, we understand your feelings and regret that your stay did not fully meet your expectations. We hope that despite this situation, we will have the opportunity to welcome you again in the future and that your next visits will be more satisfying. Regards, Justyna- Guest Experience Manager

Dear Lena, Thank you for sharing your opinion and detailed description of your stay. We are glad that you appreciated the cleanliness of the hotel and the generous breakfasts. At the same time, we are sorry that the size and layout of the… Zobrazit více

Dear Klaudie, Thank you for sharing your experience. We are very sorry that the room was not cleaned as expected upon your arrival and that you had a negative impression of our staff's attitude. This situation is definitely not in line with our standards and we sincerely apologize for it. Your comments have already been forwarded to the relevant department so that corrective action can be taken and similar shortcomings can be prevented from recurring. We regret that we have disappointed your trust, and we hope that you will give us the opportunity to convince you of the quality of our services in the future. Regard, Justyna- Guest Experience Manager

Dear Klaudie, Thank you for sharing your experience. We are very sorry that the room was not cleaned as expected upon your arrival and that you had a negative impression of our staff's attitude. This situation is definitely not in line wit… Zobrazit více

Dear Barbara, Thank you for your positive feedback regarding our location and breakfast hours. We are delighted to hear that our reception team provided a professional service during your stay. We look forward to welcoming you back for your next visit. Justyna - Guest Experience Manager

Dear Barbara, Thank you for your positive feedback regarding our location and breakfast hours. We are delighted to hear that our reception team provided a professional service during your stay. We look forward to welcoming you back for you… Zobrazit více

Dear Kateřina, Thank you for your positive feedback regarding your recent stay. We appreciate your comments on our location, breakfast, and cleanliness. We acknowledge your concerns about the bathroom door mechanism, storage options, and mattress comfort, which will be reviewed as part of our ongoing improvements. Best regards, Justyna - Guest Experience Manager

Dear Kateřina, Thank you for your positive feedback regarding your recent stay. We appreciate your comments on our location, breakfast, and cleanliness. We acknowledge your concerns about the bathroom door mechanism, storage options, and m… Zobrazit více

Dear Jiří, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we hope to welcome you back soon for another pleasant experience. Best regards, Justyna- Guest Relation Specialist

Dear Jiří, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we hope to welcome you back soon for another pleasant experience. Best regards, Justyna- … Zobrazit více