Reviews of Ibis Wroclaw Centrum 3 stars
Powstancow Slaskich 7b, Krzyki, 53332 Wrocław, Poland
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewIt was close to a tram station and it was spacious
We liked everything
Dear Anna, We sincerely thank you for the nice review, and we are happy that your stay was a success. We hope to see you again in the future! All the best, Alicja Golon Guest Experience Manager
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewExtremely friendly staff, always ready to help when asked. The facilities were lovely and clean. The food in the restaurant was excellent too. We had an evening meal which was well prepared and the presentation was excellent, good value for money. Our room was very clean and comfortable. The breakfast was varied and of a very high standard, great selection. We would definitely recommend this hotel, and we thoroughly enjoyed our stay there.
Absolutely nothing
Dear Gayle, Thank you very much for your enthusiastic review! We are delighted that your stay at our hotel was entirely satisfactory - from the cleanliness and comfort of your room, to the helpful staff, to the delicious meals in the restaurant and the varied breakfast. It gives us great pleasure to have contributed to your enjoyable vacation. We look forward to welcoming you back. See you soon! All the best, Alicja Golon Guest Experience Manager
Dear Gayle, Thank you very much for your enthusiastic review! We are delighted that your stay at our hotel was entirely satisfactory - from the cleanliness and comfort of your room, to the helpful staff, to the delicious meals in the resta… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe hotel was clean and comfortable, of the adequate standard for the price. The night before we used Ibis Budget in a different city and the difference in standard was notable. For example, there was a better selection of food for breakfast.
There were two hotels in the same building and we made a few times the mistake going to the wrong one (for example for breakfast) - the person on duty in the Reception did not inform us about it during the check-in.
Dear Magdalena, Thank you for sharing your opinion! We are glad that the cleanliness, comfort, and standard of the hotel met your expectations. We are sorry that you were not informed about the two hotels in the building– this should certainly be explained during check-in to avoid misunderstandings. Thank you also for your comments regarding breakfast – your feedback is very valuable to us and helps us improve our service. We hope that despite the inconvenience, you enjoyed your stay and we invite you to visit us again! All the best, Alicja Golon Guest Experience Manager
Dear Magdalena, Thank you for sharing your opinion! We are glad that the cleanliness, comfort, and standard of the hotel met your expectations. We are sorry that you were not informed about the two hotels in the building– this should certa… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewGreat staff, good bed, smart idea about refillable water jar
The towels were really worn out with some holes in them. The construction works nearby the hotel.
Dear Maksym, Thank you very much for your feedback and for choosing ibis Wrocław Centrum for your city break. We’re delighted to hear that you appreciated the helpful staff, comfortable bed, and our eco-friendly solution with refillable water jars. It’s great to know that these elements contributed positively to your stay. We’re truly sorry, however, that the condition of the towels and the nearby construction works affected your experience. We’ve already addressed the issue with the worn towels with our housekeeping team to ensure better quality and presentation. While construction in the area is unfortunately beyond our control, we understand how it can impact the overall comfort and we appreciate your patience. Your comments are very valuable to us, and we hope to have the opportunity to welcome you again for an even better stay. All the best, Alicja Golon Guest Experience Manager
Dear Maksym, Thank you very much for your feedback and for choosing ibis Wrocław Centrum for your city break. We’re delighted to hear that you appreciated the helpful staff, comfortable bed, and our eco-friendly solution with refillable w… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in May 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe room is fine, but the bathroom needs some renovation
Dear Alex, Thank you for your feedback. We’re glad to hear that you found the room satisfactory. At the same time, we truly appreciate your comment regarding the bathroom. We understand how important comfort and upkeep are, and we’re continuously working on improvements in this area. Your remarks have been shared with our maintenance team for further review, and we’ll take them into account as we plan future renovations. We hope to have the opportunity to welcome you again and provide an even better experience. All the best, Alicja Golon Guest Experience Manager
Dear Alex, Thank you for your feedback. We’re glad to hear that you found the room satisfactory. At the same time, we truly appreciate your comment regarding the bathroom. We understand how important comfort and upkeep are, and we’re cont… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThe staff were friendly, and having parking available on-site was a big plus. The room was comfortable for a short visit.
One thing to note: Ibis Wrocław Centrum and Ibis Styles Wrocław Centrum are two separate hotels, located about an 18-minute walk apart. Unfortunately, this led to us being separated from a family member whose room was booked by their company at the other location. Also, the breakfast could use some improvement — the food selection was a bit limited.
Dear Oleksandr, Thank you for choosing ibis Wroclaw Centrum and for taking the time to share your experience. We’re happy to know you found our staff friendly and appreciated the parking facilities. We’re sorry for any inconvenience caused by the distance between ibis Wroclaw Centrum and ibis Styles Wroclaw Centrum. We understand how important it is to stay close to your loved ones, and we will work on making this information clearer for future guests. We also appreciate your feedback on the breakfast selection and will consider ways to enhance it. We hope to have the pleasure of welcoming you and your family back soon. Warm regards, Aizhan Musinava Guest Experience Specialist Specjalista ds. Satysfakcji Gości
Dear Oleksandr, Thank you for choosing ibis Wroclaw Centrum and for taking the time to share your experience. We’re happy to know you found our staff friendly and appreciated the parking facilities. We’re sorry for any inconvenience cause… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewNice big bedroom,clean .helpfull staff, nice breakfast,lots of choices,
The cleaning staff,seen to clean all hours ,kept me awake at night ,and from 6 in the morning, not to far to walk in to town ,about 10 minutes,from hotel ,
Dear Kevin, Thank you for your feedback! We're glad to hear that you enjoyed the spacious and clean room, helpful staff, and the variety offered at breakfast. Regarding the cleaning staff, we’d like to clarify that our housekeeping team operates strictly between 8:00 AM and 6:00 PM. We do not conduct any cleaning activities during the night hours, so it’s unlikely that the sounds you heard were related to our staff. If you experience any disturbances during your stay in the future, we kindly ask that you contact the reception immediately. This will allow us to investigate and address the source of any unusual noise promptly. We hope to welcome you again soon and provide an even more restful experience! All the best, Alicja Golon Guest Experience Manager
Dear Kevin, Thank you for your feedback! We're glad to hear that you enjoyed the spacious and clean room, helpful staff, and the variety offered at breakfast. Regarding the cleaning staff, we’d like to clarify that our housekeeping team o… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewstayed here for two nights. Very fresh rooms and corridors. The room was modern, quiet, smelled good and was equipped with a hairdryer and kettle. The lounge was also modern and super nice with polite staff. The breakfast was a success. Positively surprised by my stay. About 15 min walk to the center. Will definitely come back here.
Dear Philip, Thank you so much for your kind words and detailed feedback! We’re thrilled to hear that you enjoyed your stay. It’s great to know the atmosphere and amenities met your expectations, and that you found our location convenient for reaching the city center. We’ll be delighted to welcome you back on your next visit to Wrocław! All the best, Alicja Golon Guest Experience Manager
Dear Philip, Thank you so much for your kind words and detailed feedback! We’re thrilled to hear that you enjoyed your stay. It’s great to know the atmosphere and amenities met your expectations, and that you found our location convenient … Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewGreat location, walkable to old town. Clean, easy check-in, ample parking space.
Dear Samuel, We sincerely thank you for the nice review, and we are happy that your stay was a success. We hope to see you again in the future! All the best, Alicja Golon Guest Experience Manager
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewClean hotel, helpful staff
Location was slightly sketchy, the room watches over a loud construction site. Despite the double-glazing, there is noise from the adjacent highway. I didn't appreciate paying a hefty price and getting so little.
Dear Dynes, Thank you for sharing your feedback. We're glad to hear you appreciated the cleanliness of the hotel and the helpfulness of our team. However, we're truly sorry that the room allocation and surrounding noise did not meet your expectations, especially when there is construction nearby. We regret that this impacted your overall experience and that the value didn’t feel aligned with the price. We always recommend reaching out to our team during your stay—if we’re made aware, we’ll do our best to offer a quieter room or a solution to improve your comfort. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. All the best, Alicja Golon Guest Experience Manager
Dear Dynes, Thank you for sharing your feedback. We're glad to hear you appreciated the cleanliness of the hotel and the helpfulness of our team. However, we're truly sorry that the room allocation and surrounding noise did not meet your … Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified review