Perfect location! Super friendly staff!

Stayed in August 2025

Missing A.C in the room.

Stayed in July 2025

Advertised as soundproofed but in reality you can hear next door guests talking clearly. A bit outdated but room look modern

Location Professional staff at the reception

Stayed in May 2025

I was under impression rooms would have included AC cooling, but cooling is strictly limited to hallways. When we arrived to the room, it was a bit warm and humid. We made sure to let in as much fresh air as possible, so nights in the room were pleasant.

Short walking distance to shops and restaurants. One thing I will continue to recall is the fresh mountain air that is sadly missing at home.

Stayed in August 2024

The resort is in a very good location, walking distance to many restaurants, cafes, and the lake marina offering boat hire and lake cruises. Breakfast was very good with many options to choose from, everything was very fresh and nicely spread out. The restaurant is also highly recommended with great choices and everything fresh and tasty. The rooms are clean with free water tea and coffee provided. The staff is very polite and attentive and despite small problems which have been rectified the next day, we enjoyed our stay.

Stayed in August 2024

Very friendly staff at the reception and hotel restaurant. Modern, clean rooms with very comfortable beds and nice spacious balconies where we enjoyed a cup of the in the evening. Large car park. Dog friendly .

Stayed in August 2024

Great place.

Stayed in July 2024

Very good location, good facilities, pleasant and helpful members of staff, high level of hospitality, good breakfast.

Stayed in July 2024

Nice location - close to cafes, restaurants, fairy across the lake, trails in the woods. Lots of places to observe: old dam, gondola railway above the dam, beaches.

Stayed in June 2024

Nice hotel, clean and comfortable. Convenient free onsite parking. Fast WiFi. The food was excellent when we had dinner in their restaurant.

Stayed in June 2024

N/A

Location,ping-pong table,helpful team,breakfast

Stayed in July 2023

Nice, spacious room with balcony. Personell was very helpfull, the receptionist could convince the pub accross the street to silence the noisy music. Breakfast was rich and good.

Stayed in August 2023

I don’t think there is a lift in the building but I might be wrong

Central location in Polanczyk, close to shops/restaurant and the lake. Still undergoing refurbishment but there was no disturbance to our stay at all. Lovely and helpful staff, made us feel very welcome.

Stayed in May 2023

Mattress is way too soft causing pain in back after sleeping. It should be way better/harder. There is no conditioning or even fan what will make stay during summer heat difficult. Cleaning lady could make bed as well. Fridge working very loudly.

Very good location, clean both rooms and hotel. Very good price. Large parking. Staff was nice. Balcony was very nice as well. Quiet area allowing to enjoy stay. Good price/quality ratio. Overall it was nice hostel. Fridge was cooling very well.

Stayed in June 2025

The worst part in a hotel was that you can hear everything from the room next too you, we experienced a laud arguments between one couple,

The hotel is Nice and clean, breakfast is very good, presentation too👍, staff is very welcoming and smiling

Stayed in August 2024

Building, entrance and corridors looked to need a bit refreshment as you can see it's age however the room was refurbished and modern. Much better feeling inside the room than the image of the building.

Very nice breakfast, nice service. Clean and well designed and prepared room. Very pleasant and helpful staff at reception and restaurant. I'm happy with the stay

Stayed in June 2024

The breakfast is overpriced.

Stayed in September 2023

The one very big negative about the resort is that there is a Nightclub downstairs, I didn't expect this from a wellness resort with spa. The music was loud and vibrating where I could feel it in my room. This put a very negative shadow over what was an absolutely wonderful experience.

Beautiful area and very friendly staff. The room was clean and attractive.

Stayed in November 2022

-remains work in progress

-very good location -tasty, plentiful breakfast -helpful, dedicated staff

Stayed in August 2022

Poor quality room service.

Breakfast was good.

Stayed in July 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in December 2023