7.6

Reviews of Hotel Lothus 3 stars

Wita Stwosza 22/23, Stare Miasto, 50-148 Wrocław, Poland

  • Feargal

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    The location is perfect, right at the edge of old town and walking distance to most places of interest. Not far from the train station, only 2 stops on the tram. Breakfast was decent enough.

    My 70 year old parents in law arrived shortly before me and the elevator was being repaired so they had to carry their luggage up to the fourth floor, nobody offered to help or store their bags until elevator was working again. Rooms are very small and furniture is very dated. Walls are paper thin so you can hear conversations from adjoining rooms. Shower holder was broken in my room but the biggest annoyance was there is no air con even though it was 30 degrees. We paid a premium to stay here because everywhere was booked out due to Ed Sheeran concert in town.

    Property response:

    Dear Feargel, First of all, we are very grateful for choosing our hotel. Thank you for pointing our location and breakfast. We sincerely apologize for any other inconvenience during your stay. We're truly sorry for the inconvenience caused by the elevator being out of order during your stay. We understand how difficult that must have been, especially for your elderly in-laws. We will be addressing this with our staff o ensure better support is offered in similar situations moving forward. We hope you will visit us again and we will do our best to make your stay as pleasant as possible. Wiktoria, Lothus Hotel Reception.

    Dear Feargel, First of all, we are very grateful for choosing our hotel. Thank you for pointing our location and breakfast. We sincerely apologize for any other inconvenience during your stay. We're truly sorry for the inconvenience cau… Show more

    Hotel Lothus
    17 August 2025
  • Maryna

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Very good location in the center. Nearby is the Biedronka supermarket, the old town, the Bar Mleczny, a transport interchange, breakfast (buffet).

    -

    Property response:

    Dear Guest, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We are pleased to hear that your stay in our hotel met all your expectations. We hope you will visit us again and we will do our best to make your stay as pleasant as possible. Sylwia, Lothus Hotel Reception

    Dear Guest, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We are pleased to hear that your stay in our hotel met all your expectations. W… Show more

    Hotel Lothus
    7 August 2025
  • Gordon

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    Great location & really nice breakfast

    Unfortunately it was being renovated

    Property response:

    Dear Gordon, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We are glad that the location of the hotel and breakfast have met your expectations. We sincerely apologize for any other inconvenience during your stay. We are constantly trying to carry out renovation works aimed at restoring the hotel to its former glory, but it is a very time-consuming process. We hope you will visit us again and we will do our best to make your stay as pleasant as possible. Maja, Lothus Hotel Reception

    Dear Gordon, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We are glad that the location of the hotel and breakfast have met your expecta… Show more

    Hotel Lothus
    7 August 2025
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  • 7.0 Good
    Tadej

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review
  • Nicola

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Matteo

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review
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  • Julia

    Reviewed: 8 July 2025 · Stayed in May 2025

    Verified review

    No parking although advertised for. We had to stay in a dusty floor where renovation took place. Dirty and sad. Good breakfast.

    Property response:

    Dear Julia, First of all, we are very grateful for choosing our hotel. Thank you for sharing your feedback. We are truly sorry that your stay did not meet your expectations. Due to the location of our property, we are unable to guarantee on-site parking spaces. That is why we cooperate with a nearby underground car park, and we inform our guests about its availability and cost in our offer. We also apologize for the inconvenience caused by renovation works — we do our best to minimize any disruption to our guests. We are glad to hear that you enjoyed the breakfast despite the other issues. Your comments are very important to us and will help us improve the experience for future guests. We hope you will visit us again and we will do our best to make your stay as pleasant as possible. Wiktoria, Lothus Hotel Reception

    Dear Julia, First of all, we are very grateful for choosing our hotel. Thank you for sharing your feedback. We are truly sorry that your stay did not meet your expectations. Due to the location of our property, we are unable to guarantee on… Show more

    Hotel Lothus
    9 July 2025
  • Astrid

    Reviewed: 1 July 2025 · Stayed in July 2025

    Verified review

    Friendly staff. Great breakfast. Comfortable room. Good bathroom. Location perfect.

    Property response:

    Dear Astrid Elizabeth, Thank you very much for choosing our hotel once again and for sharing your kind feedback. We are delighted to hear that you appreciated our ideal location, the comfort of the room, the quality of the breakfast, and the friendliness of our staff. It means a lot to us that you plan to return – we will be more than happy to welcome you back. We’ll do our best to make your next stay just as pleasant and memorable. Wiktoria, Hotel Lothus Reception.

    Dear Astrid Elizabeth, Thank you very much for choosing our hotel once again and for sharing your kind feedback. We are delighted to hear that you appreciated our ideal location, the comfort of the room, the quality of the breakfast, and th… Show more

    Hotel Lothus
    2 July 2025
  • Brisc

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    Breakfast was amazing! Location is perfect, tram station nearby and literally under 5 minutes of walking to the city centre. Price excellent

    Room seemed so much bigger in the pictures, but in reality it was smaller

    Property response:

    Dear Mr. Brisc, thank you very much for leaving your opinion and rating, which are very important and valuable to us. We are glad that the hotel location and breakfast met your expectations. We are very pleased that the level of hotel service was satisfactory for you. We apologize for any inconvenience caused during your stay. All comments have been forwarded to the appropriate department. We hope that you will visit us again, and we will do our best to make your stay a success. Karina, Hotel Lothus Reception.

    Dear Mr. Brisc, thank you very much for leaving your opinion and rating, which are very important and valuable to us. We are glad that the hotel location and breakfast met your expectations. We are very pleased that the level of hotel servi… Show more

    Hotel Lothus
    1 July 2025
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  • Gary

    Reviewed: 25 June 2025 · Stayed in May 2025

    Verified review
  • Eileen

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review

    The location of the hotel was excellent, near the main square and shopping centre but just a tad off the main road so it was nice and quiet. There was a good choice of food for breakfast and it was all really nice. Although all the staff we met were friendly and professional I must point out and say a big thank you to Karina who helped us out with issues getting tickets for an event.

    The only thing was the shower - the water was lukewarm at best.

    Property response:

    Dear Eileen, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. All comments have been forwarded to the appropriate department. We hope you will visit us again and we will do our best to make your stay as pleasant as possible. Karina, Lothus Hotel Reception

    Dear Eileen, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. All comments have been forwarded to the appropriate department. We hope you w… Show more

    Hotel Lothus
    10 June 2025
  • Henrique

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    Bathroom

    It’s look like old and the reception desk

    Property response:

    Dear Henrique, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We are constantly trying to carry out renovation works aimed at restoring the hotel to its former glory, but it is a very time-consuming process. All comments have been forwarded to the appropriate department. Nikola, Lothus Hotel Reception

    Dear Henrique, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We are constantly trying to carry out renovation works aimed at restoring th… Show more

    Hotel Lothus
    11 June 2025
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  • Oliver

    Reviewed: 2 June 2025 · Stayed in May 2025

    Verified review
  • 7.0 Good
    Malcolm

    Reviewed: 2 June 2025 · Stayed in May 2025

    Verified review
  • Anonymous

    Reviewed: 2 June 2025 · Stayed in May 2025

    Verified review
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  • Hilary

    Reviewed: 30 May 2025 · Stayed in May 2025

    Verified review

    The centralness of the hotel. Within easy walking distance of the centre square. The breakfast selection was good. Free water in the room

    The hotel was very tired. The shower head did not stay up in the shower. We had to ask for a kettle, despite there being tea making facilities in the room. However, that was brought up to the room very quickly once asked for. The hotel from the outside looks closed.

    Property response:

    Dear Hilary, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. Thank you for pointing our location. We are glad that the breakfast have met your expectations. We are constantly trying to carry out renovation works aimed at restoring the hotel to its former glory, but it is a very time-consuming process. All comments have been forwarded to the appropriate department. Nikola, Lothus Hotel Reception

    Dear Hilary, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. Thank you for pointing our location. We are glad that the breakfast have met y… Show more

    Hotel Lothus
    30 May 2025
  • Greig

    Reviewed: 29 May 2025 · Stayed in May 2025

    Verified review

    Good location close to market square

    Very tired decoration Bedding not great, no extra pillows Poor refreshments in room- small kettle and a couple of tea bags - no coffee, no milk Not enough towels I was there for the UEFA conference cup final so was over charged significantly. There are much nicer places to stay nearby, unfortunately all booked out when I was booking

    Property response:

    Dear Greig, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. Thank you for pointing our location and we sincerely apologize for any other inconvenience during your stay. All comments have been forwarded to the appropriate department. Nikola, Lothus Hotel Reception

    Dear Greig, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. Thank you for pointing our location and we sincerely apologize for any other in… Show more

    Hotel Lothus
    30 May 2025
  • Svetlana

    Reviewed: 28 May 2025 · Stayed in May 2025

    Verified review

    hotel in the old town. friendly staff. good breakfast.

    the hotel is old. In our room the door fell off the closet right away. The bathroom has been renovated, but the shower stall leaks in three places (they put the sealant in poorly), so you step out of the shower into a huge puddle of water. The hair dryer doesn't work. A large bed was advertised, but it's not large, it's very small for two adults (it's a large bed for one person).

    Property response:

    Dear Svetlana, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. Thank you for pointing our location and we sincerely apologize for any other inconvenience during your stay. All comments have been forwarded to the appropriate department. We hope you will visit us again and we will do our best to make your stay as pleasant as possible. Lothus Hotel Reception

    Dear Svetlana, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. Thank you for pointing our location and we sincerely apologize for any other… Show more

    Hotel Lothus
    29 May 2025
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  • Martin

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    The room was a good size, the staff friendly and helpful and the breakfast excellent.

    Nothing.

    Property response:

    Dear Martin, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We are pleased to hear that your stay in our hotel met all your expectations. We hope you will visit us again and we will do our best to make your stay as pleasant as possible. Sylwia, Lothus Hotel Reception

    Dear Martin, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We are pleased to hear that your stay in our hotel met all your expectations. … Show more

    Hotel Lothus
    27 May 2025
  • Anonymous

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Nice hotel with the best location in the city. Clean and very big room. Excellent breakfast. Calm room without noise, so I had very good sleep there. I ask stuff for electric kettle and they imidiately bring it to my room. They gave us water in the bottles, free of charge. I would reccomend this hotel to everyone.

    Property response:

    Dear Guest, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We are pleased to hear that your stay in our hotel met all your expectations. We hope you will visit us again and we will do our best to make your stay as pleasant as possible. Sylwia, Lothus Hotel Reception

    Dear Guest, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We are pleased to hear that your stay in our hotel met all your expectations. W… Show more

    Hotel Lothus
    26 May 2025
  • Christina

    Reviewed: 21 May 2025 · Stayed in May 2025

    Verified review

    The staff are very helpful and polite. The room was clean and inviting. The breakfast was excellent. All areas were clean and welcoming

    There was only tepid water in our room throughout our stay, but we were offered another hotel and free taxi, the staff wer very helpful and polite to us.

    Property response:

    Dear Christina, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We are pleased to hear that our staff has met your expectations. We sincerely apologize for any other inconvenience during your stay - all comments have been forwarded to the appropriate department. We hope you will visit us again and we will do our best to make your stay as pleasant as possible. Sylwia, Lothus Hotel Reception

    Dear Christina, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We are pleased to hear that our staff has met your expectations. We sincere… Show more

    Hotel Lothus
    21 May 2025
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  • Despina

    Reviewed: 24 April 2025 · Stayed in April 2025

    Verified review

    Great location, very clean and spacious room, buffet breakfast with so many choices. We would stay here again!

    Property response:

    Dear Despina, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We are delighted to hear that you enjoyed the location, the cleanliness of the rooms, and the variety at our breakfast buffet. Your positive feedback means a lot to us and motivates us to keep doing our best. We hope you will visit us again and we will do our best to make your stay as pleasant as possible. Wiktoria, Lothus Hotel Reception

    Dear Despina, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We are delighted to hear that you enjoyed the location, the cleanliness of th… Show more

    Hotel Lothus
    24 April 2025
  • Jennifer

    Reviewed: 16 April 2025 · Stayed in April 2025

    Verified review

    Lovely big room. Nice breakfast. The staff were very professional.

    There were renovations occurring during our stay which we were not informed were happening. Although there was unavoidable noise it was kept to a minimum and the hotel was obviously mindful of the guests. It just would have been nice to know.

    Property response:

    Dear Jennifer, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We sincerely apologize for any other inconvenience during your stay. All comments have been forwarded to the appropriate department. We hope you will visit us again and we will do our best to make your stay as pleasant as possible. Karina, Lothus Hotel Reception

    Dear Jennifer, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We sincerely apologize for any other inconvenience during your stay. All com… Show more

    Hotel Lothus
    16 April 2025
  • Gian

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review

    Large room. Yummy breakfast. Good coffee. Central location.

    Renovation works were ongoing on a different floor, making some noise.

    Property response:

    Dear Gian, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We are glad that you liked the room and the restaurant. Thank you for indicating our location and we sincerely apologize for any inconvenience during your stay. We hope that you will visit us again and we will do our best to make your stay as pleasant as possible. Emilia, Hotel Lothus Reception

    Dear Gian, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We are glad that you liked the room and the restaurant. Thank you for indicating… Show more

    Hotel Lothus
    15 April 2025
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  • Laura

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review

    The location and the breakfast

    There were construction work, which I understand, but we stayed in room 109, and in the very same hallway the construction work was happening around 6am on a Saturday. The noises made it impossible to sleep further, as it was almost next door to us, just two rooms away, and the workers were throwing stuff to a metal container, which made a lot of loud noises, again, in the early morning. I wouldn’t have cared it that started at 9, but 6-7am? Unbelievable

    Property response:

    Dear Laura, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. Thank you for pointing our location and breakfast. We apologize for the inconvenience caused by the current renovations at our hotel. We aim to complete the renovation work as quickly as possible so that we can fully offer you comfort and high-quality services. We are confident that the results of the work will positively impact your experience at our property. We hope you will visit us again and we will do our best to make your stay as pleasant as possible. Wiktoria, Lothus Hotel Reception

    Dear Laura, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. Thank you for pointing our location and breakfast. We apologize for the inconve… Show more

    Hotel Lothus
    28 March 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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