Jaszczurcza Góra 28, 11-700 Mrągowo, Poland
#12 of 18 hotels in Mrągowo
Guests' ChoiceBased on 48 hotel reviews
8.2Cleanliness
8.4
Comfort
8.1
Location
9.3
Facilities
8.0
Staff
8.9
Value for money
8.0
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 4, 2024
Barbara
HungaryWellness was from 11 o'clock. The staff was not nice
The view is beautiful
Stayed in March 2024
Reviewed: June 8, 2022
Pawel
United Kingdomlast time it was w whole different story, this year room was simply crap and different to one i used to have
Stayed in June 2022
Reviewed: April 22, 2022
Daniel
PolandHotel need renovation
Stayed in April 2022
Reviewed: January 20, 2022
Magdalena
PolandDated furniture in the room, not broken just ugly. Thin mattress, comfy enough.
Very polite staff, genuinely helpful. High value for money. Good spa. Very clean throughout. Balcony, great view. Great breakfast.
Stayed in January 2022
Reviewed: August 1, 2021
Meelis
EstoniaHotel was fully booked and there was no parking in front of the hotel but still there is enough space outside hotel area.
Good location just besides the lake. Not so long walk to the opposite side where are restaurants and small city center where to walk around.
Stayed in July 2021
Reviewed: July 19, 2021
Janis
LatviaThere was no air conditioner in the room.
Great location -on the shore of lake. Good place for swimming. All rooms with balcony.
Stayed in July 2021
Reviewed: April 15, 2024
Selin
ItalyWe came for business, we stayed for 1 night and we got sick because of this hotel the night we stayed. They don't turn on the heaters even though it's cold. The water was too cold, the room was too cold. Actually we were going to stay 2 nights but we stayed 1 night because the hotel heaters were not working. The staff is never helpful
Stayed in April 2024
Reviewed: March 24, 2024
Laura
LithuaniaClean, tidy room, deliciouse food.
Stayed in March 2024
Reviewed: June 9, 2023
Piotr
United Kingdomnothing really
The hotel is beautifully located right at the edge of the lake Czos in a quiet area where you can here only birds singing. The accommodation is very clean throughout. Staff was very friendly, helpful and attentive. Would definitely come back for longer. Breakfast in a nice restaurant.
Stayed in June 2023
Reviewed: March 22, 2023
Volhago
PolandThe bathroom was "outdated". Very basic breakfast. The bad wasn't comfortable.
Nice lake view and location.
Stayed in March 2023
Reviewed: October 30, 2022
Oleg
LithuaniaPoor breakfast. Come on guys, do you really believe that just 1 old style coffee machine it's enough for 30 tourists at the breakfast?
Stayed in September 2022
Reviewed: June 10, 2022
Gabriinageviit
LithuaniaNot a fan when the bathrooms can't be locked. Especially when traveling with colleagues.
Lovely place to stay by the lake
Stayed in June 2022
Reviewed: May 1, 2022
Tadas
LithuaniaCold rooms, there was no heating turned on in cold season, staff speaks only in their native language
Stayed in March 2022
Reviewed: April 25, 2022
Julie
LithuaniaThere were only two small pillows,the WiFi was not working at all in the evening,I think it was switched off or something. The receptionist wasn't nice to offer us the breakfast options while checking in ,as it was stated by Booking.com that the breakfast is to be paid at the facility.There is no hotel information next to the hotel room phone. Overall the hotel seem nice and has a free parking.
The room was big enough for two people. The lake view + the balcony 👌🏾
Stayed in April 2022
Reviewed: February 1, 2022
Wiktoria
United KingdomBeautiful, thank you just what I needed. Więcej weganskich opcji w restauracji było by super.
Stayed in November 2021
Reviewed: July 15, 2021
Erik1234567890
NetherlandsWifi didn't work, everything is a bit old, covid protocol is not implemented, the restaurant is a crowded unventilated area and people don't wear masks
Great view
Stayed in July 2021
Reviewed: May 6, 2024
Agata
PolandThere are no comments available for this review
Stayed in May 2024
Reviewed: November 23, 2023
Roman
PolandThere are no comments available for this review
Stayed in November 2023
Reviewed: May 26, 2023
Keren
IsraelThere are no comments available for this review
Stayed in May 2023
Reviewed: October 2, 2022
Valentins
LatviaThere are no comments available for this review
Stayed in October 2022
Reviewed: August 19, 2022
Margarete/malgorzata
LuxembourgThere are no comments available for this review
Stayed in August 2022
Reviewed: August 14, 2022
Gunther
SwedenThere are no comments available for this review
Stayed in August 2022
Reviewed: August 13, 2022
Bartosz
PolandThere are no comments available for this review
Stayed in August 2022
Reviewed: June 20, 2022
Sanjeev
PolandThere are no comments available for this review
Stayed in June 2022
Showing 1 - 25
Kaunertal, Austria
Puerto Iguazú, Argentina
Pozos, Mexico
Quito, Ecuador
Krakow, Poland
Spoleto, Italy
Greer, USA
Donoussa, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content