Reviews of Mövenpick Grand Hotel Wroclaw 4 stars
100-102 Marszalka Pilsudskiego, Stare Miasto, 50-014 Wrocław, Poland
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewWent to Poland to get surgery stayed here for 4 nights the staff where absolutely amazing with me on hand 24/7 anything I needed so polite and smiley wonderfull hotel absolutely spotless can't wait to go back again
Nothing
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLovely staff, delicious food. Fortunately I was able to move back upstairs into the original category of room booked - which was well appointed though somewhat characterless
The “patio” rooms are deep in the bowels of the hotel and look out onto an inner area of uncut grass through windows which are locked tight shut. Not recommended
Dear Guest, Thank you for sharing your feedback. We are delighted to hear that you enjoyed our staff and the food during your stay. We note your comments about the patio rooms and apologize for any inconvenience caused. Your observations are valuable to us and will be taken into consideration to improve our guest experience. We hope to have the opportunity to welcome you back to Mövenpick Grand Hotel Wrocław for a longer and even more enjoyable stay. Best regards, The Mövenpick Grand Hotel Wrocław Team
Dear Guest, Thank you for sharing your feedback. We are delighted to hear that you enjoyed our staff and the food during your stay. We note your comments about the patio rooms and apologize for any inconvenience caused. Your observations… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewWhat a fantastic hotel highly recommend and value for money, immaculately clean staff great and food fabulous and great value.Totally faultless
I honestly don't think there was anything I didn't like
Dear Guest, Thank you for your fantastic feedback! We are delighted to hear that you had such a great experience and found everything—from cleanliness and comfort to our staff and dining—absolutely faultless. It’s wonderful to know you consider our hotel such great value for money and would highly recommend us. Your kind words motivate our team to keep delivering exceptional service every day. We can’t wait to welcome you back for another perfect stay! Warm regards, The Mövenpick Grand Hotel Wrocław Team
Dear Guest, Thank you for your fantastic feedback! We are delighted to hear that you had such a great experience and found everything—from cleanliness and comfort to our staff and dining—absolutely faultless. It’s wonderful to know you con… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewVery very very good hotel! Highly recommended 👌
Nothing. Thanks for super stay!
Dear Guest, Thank you for your wonderful feedback! We’re thrilled you found your stay “simply perfect” and would highly recommend us. Your kind words mean a lot to our team, and we’re so glad you enjoyed every aspect of your visit. We hope to welcome you back again soon! Warm regards, The Mövenpick Grand Hotel Wrocław Team
Dear Guest, Thank you for your wonderful feedback! We’re thrilled you found your stay “simply perfect” and would highly recommend us. Your kind words mean a lot to our team, and we’re so glad you enjoyed every aspect of your visit. We hope… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect & nice, I recommend the hotel.
They need to improve the daily housekeeping service only
Dear Guest, thank you for your kind words and recommendation. We’re delighted you enjoyed your stay with us. We also appreciate your feedback regarding daily housekeeping and will address it with our team to improve. We hope to welcome you back soon. Kind regards, Mövenpick Grand Hotel Wrocław Team
Dear Guest, thank you for your kind words and recommendation. We’re delighted you enjoyed your stay with us. We also appreciate your feedback regarding daily housekeeping and will address it with our team to improve. We hope to welcome you… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewJust about everything..
Garage was very hot.
Dear Guest, thank you for your feedback. We’re happy you enjoyed your stay overall and appreciate your comment about the garage — we’ll look into it. Kind regards, Mövenpick Grand Hotel Wrocław Team
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewMain station is right across the hotel, the bus from the airport stops around the corner. The staff is very friendly, the interior design is great (contemporary chic). I liked my room very much (even soap and hand lotion at my bathroom).
The breakfast staff is friendly, but should offer the freshly made waffles (yummie) proactive.
Dear Guest, thank you for your kind words and for highlighting our location, design, and friendly team. We’re glad you enjoyed your room and the amenities. Your tip about proactively offering the freshly made waffles is well noted — we’ll make sure no guest misses out on them in the future! Warm regards, Mövenpick Grand Hotel Wrocław Team
Dear Guest, thank you for your kind words and for highlighting our location, design, and friendly team. We’re glad you enjoyed your room and the amenities. Your tip about proactively offering the freshly made waffles is well noted — we’ll… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewBeautiful hotel Very helpful and friendly staff
Nothing
Dear Sirs, Thank you very much for your kind words and high rating. We are delighted that you appreciated the beauty of our hotel and the commitment and friendliness of our team. This is a great motivation for us to continue providing services of the highest standard. We hope to have the pleasure of welcoming you again in the near future! Best regards, Movenpick Grand Wrocław Team
Dear Sirs, Thank you very much for your kind words and high rating. We are delighted that you appreciated the beauty of our hotel and the commitment and friendliness of our team. This is a great motivation for us to continue providing ser… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewFront office, great service, big room. Excellent breakfast, position.
AC not funcioning, but offered change, free drinks, people do care that you feel well. However, renting room with no AC is not correct approach, as they had issue with one whole system
Dear Igor, Thank you for sharing your experience with us. We’re happy to hear you appreciated our front office service, spacious room, breakfast, and location. We sincerely apologize for the inconvenience caused by the air conditioning issue. We understand how important this is and are actively working to resolve it. We appreciate your understanding and hope to welcome you back for a flawless stay in the future. Warm regards, The Mövenpick Grand Hotel Wrocław Team
Dear Igor, Thank you for sharing your experience with us. We’re happy to hear you appreciated our front office service, spacious room, breakfast, and location. We sincerely apologize for the inconvenience caused by the air conditioning is… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewBreakfast was good but we thought it was a little expensive.
Dear Douglas, Thank you for your feedback and for choosing Mövenpick Grand Hotel Wrocław. We’re glad you enjoyed our breakfast and appreciate your honest comments regarding the pricing. We continuously strive to offer the best value and quality for our guests, and your input helps us improve. We hope to welcome you again soon. Warm regards, The Mövenpick Grand Hotel Wrocław Team
Dear Douglas, Thank you for your feedback and for choosing Mövenpick Grand Hotel Wrocław. We’re glad you enjoyed our breakfast and appreciate your honest comments regarding the pricing. We continuously strive to offer the best value and q… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewGarage to park your car, TV with many channels, nice bathroom, big bed, good breakfast.
Nothing really.
Dear Robert, Thank you very much for your positive feedback! We’re delighted to hear that you enjoyed our facilities, comfortable rooms, and breakfast. It’s great to know you appreciated the garage and other amenities as well. We look forward to welcoming you back to Mövenpick Grand Hotel Wrocław in the future. Warm regards, The Mövenpick Grand Hotel Wrocław Team
Dear Robert, Thank you very much for your positive feedback! We’re delighted to hear that you enjoyed our facilities, comfortable rooms, and breakfast. It’s great to know you appreciated the garage and other amenities as well. We look for… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in June 2025
Verified reviewBest lifetime experience ever
Dear Aleksandra, Thank you so much for your wonderful feedback! We are thrilled to hear that your stay at Mövenpick Grand Hotel Wrocław was your best lifetime experience. Your kind words mean a lot to us. We look forward to welcoming you back soon! Warm regards, The Mövenpick Grand Hotel Wrocław Team
Dear Aleksandra, Thank you so much for your wonderful feedback! We are thrilled to hear that your stay at Mövenpick Grand Hotel Wrocław was your best lifetime experience. Your kind words mean a lot to us. We look forward to welcoming you … Show more