Hodnocení – Great Polonia Beach & Molo

Thank you very much for taking the time to leave your review. We are truly pleased that our excellent location – close to the beach and the center of Puck – as well as the comfort of the private terrace, which indeed offers a unique place to relax on warm summer evenings, have been appreciated. We are also glad that the price-to-quality ratio met your expectations. We strive to keep our accommodation affordable without compromising on comfort. With regard to the bathroom – we would like to clarify that the term “private bathroom” does not necessarily mean that the bathroom is located within the room. If the bathroom is inside the room, the booking system clearly labels it as “en-suite bathroom.” The descriptions are automatically generated by external platforms, and unfortunately, we do not have control over their exact wording. This is why we always contact our guests after a reservation is made to confirm the details – which was also the case here. As for breakfast – we would like to emphasize that it is always served at the same high standard, regardless of the number of guests staying at the property. Meals are one of our greatest strengths, frequently mentioned in positive reviews from our guests. The breakfast menu includes a wide variety of both hot and cold options, and we do our best to ensure it meets the expectations of every visitor. Regarding dinners – these are optional meals prepared in a home-cooked style. We’re sorry to hear they did not meet your expectations; your feedback has been passed on to our culinary team for review. In terms of the technical aspects of the room – any identified issues are addressed promptly, and the matter has already been forwarded to our maintenance department for a detailed inspection. Such feedback is extremely valuable to us, as it allows for swift corrective action. Concerning the smell of smoke – we would like to remind you that smoking is strictly prohibited throughout the entire property, including hallways. We take such incidents seriously and will be monitoring them with increased attention. Warm regards, The Great Polonia Beach & Molo Team in Puck

Thank you very much for taking the time to leave your review. We are truly pleased that our excellent location – close to the beach and the center of Puck – as well as the comfort of the private terrace, which indeed offers a unique place t… Zobrazit více

Thank you very much for your detailed review and for sharing your impressions of your stay. We are pleased to hear that the meals served were described as plentiful and very tasty, and that they were regularly replenished. This is especially important to us, as gastronomy is one of the key elements of our offering. We also appreciate your positive remarks regarding the property's location, as well as the renovated room and bathroom spaces, which we strive to design with attention to a welcoming atmosphere and aesthetic appeal. Regarding the vegetarian meal – we would like to clarify that the dish was prepared in accordance with the prior request, but unfortunately, no guest came forward to collect it. In situations where meals are prepared individually, our serving staff are not always able to identify the intended recipient. In such cases, we kindly encourage guests to either approach the staff or notify us briefly on-site – this allows us to respond quickly and effectively. Concerning the mattresses – your comment has been forwarded to our technical department to inspect the specific room and, if necessary, proceed with a mattress replacement. As for our seaside location – indeed, the property is situated in a charming and quieter part of the coast, ideal for walks and relaxation, with a designated and safe swimming area marked by buoys. However, the shape of the beach and water levels are natural conditions beyond our control. It’s also worth noting that we are located on a bay, not the open sea. That said, we do our best to provide guests with accurate and helpful information about the attractions available in the immediate area. Warm regards, The Great Polonia Beach & Molo Team in Puck

Thank you very much for your detailed review and for sharing your impressions of your stay. We are pleased to hear that the meals served were described as plentiful and very tasty, and that they were regularly replenished. This is especiall… Zobrazit více

Thank you very much for sharing your feedback. We are pleased that you appreciated the property’s location near the beach, the cleanliness, the convenient parking, as well as the high quality and variety of our breakfasts – which are a particularly important part of our offering. At the same time, we sincerely apologize for the inconvenience related to the condition of the beds. The issue you reported has been promptly forwarded to our technical department, which will take the necessary steps to eliminate any noise and ensure a comfortable stay for all our guests. Warm regards, The Great Polonia Beach & Molo Team in Puck

Thank you very much for sharing your feedback. We are pleased that you appreciated the property’s location near the beach, the cleanliness, the convenient parking, as well as the high quality and variety of our breakfasts – which are a part… Zobrazit více

Thank you very much for sharing your feedback! We’re pleased to hear that the hotel’s location, service, and food quality met your expectations – these are all very important aspects for us. Regarding the beds – they are of standard size and generally considered comfortable by many of our guests; in fact, families with children often sleep together in them without issue. That said, we fully understand that preferences may vary, especially during longer stays, and that some guests may prefer more space. We would be delighted to welcome you again in the future! Warm regards, The Great Polonia Beach & Molo Team.

Thank you very much for sharing your feedback! We’re pleased to hear that the hotel’s location, service, and food quality met your expectations – these are all very important aspects for us. Regarding the beds – they are of standard size a… Zobrazit více

Děkujeme za sdílení vašeho názoru a za zanechání kladného hodnocení. Oceňujeme váš návrh na sladké možnosti k snídani. Snažíme se poskytovat široký výběr - garantujeme mimo jiné: čerstvé koláče, sušenky nebo pampuchy. S přihlédnutím k Vašemu názoru však rozebereme možnost dalšího zpestření nabídky. Ohledně parkování - informace o příplatku v období od 26. dubna 2024 do 30. září 2024 - 29 PLN/den najdete v rezervačních podmínkách a podrobnostech. Snažíme se našim hostům objasnit všechna pravidla, ale vážíme si vašich podnětů. Děkujeme za důvěru a znovu vás zveme, zaměstnanci recepce Great Polonia Beach & Molo v Pucku.

Děkujeme za sdílení vašeho názoru a za zanechání kladného hodnocení. Oceňujeme váš návrh na sladké možnosti k snídani. Snažíme se poskytovat široký výběr - garantujeme mimo jiné: čerstvé koláče, sušenky nebo pampuchy. S přihlédnutím k Vašem… Zobrazit více

Thank you very much for telling us about your impressions after visiting our hotel. We are pleased that the comfort, location and breakfast contributed to the high rating we received from you. We cordially invite you again! :) Best regards, Great Polonia Beach & Molo Puck reception staff!

Thank you very much for telling us about your impressions after visiting our hotel. We are pleased that the comfort, location and breakfast contributed to the high rating we received from you. We cordially invite you again! :) Best regards… Zobrazit více

Dear Guest, thank you for your opinion and the above-mentioned positives - we make every effort to ensure that our guests' stay is successful. We cordially invite you in the future! Best regards, Great Polonia Beach & Molo Puck reception staff!

Dear Guest, thank you for your opinion and the above-mentioned positives - we make every effort to ensure that our guests' stay is successful. We cordially invite you in the future! Best regards, Great Polonia Beach & Molo Puck rece… Zobrazit více