pl. Na Groblach 22, Old Town, 31-101 Kraków, Poland
#78 of 302 hotels in Kraków
Guests' ChoiceBased on 881 hotel reviews
8.9Cleanliness
9.1
Comfort
8.9
Location
9.8
Facilities
8.7
Staff
9.6
Value for money
8.8
Free WiFi
9.1
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End of dialog contentReviewed: 29 August 2025
Kateryna
UkraineSwitch between cold and hot water in shower and tv settings.
Very good located hotel. Stuff was very friendly, respectful and helpful. Breakfast also was great. Thank you for hostility.
Stayed in August 2025
Reviewed: 27 August 2025
Gail
United KingdomCurtains in our room didn’t cover the whole window so it was light in the morning but not a huge deal for us. A few more umbrellas at the sky bar would have been better as it was really hot when we went.
Fantastic location. River view room with a small balcony looked straight at the river and the castle to the left. Sky bar had fantastic views and Somersby cider. Comfy bed and good shower. Staff were friendly. Breakfast was a mix of different and sometimes unexpected foods but there was plenty of it and we ate well.
Stayed in August 2025
Reviewed: 22 August 2025
Çağlayan
TurkeyRoom are very old and bed is very bad
Location perfect
Stayed in August 2025
Reviewed: 19 August 2025
Monique
United KingdomSmall shower
Location sky bar staff
Stayed in August 2025
Reviewed: 17 August 2025
Yuliya
PolandThe air conditioning didn’t work. During our stay, it was +31°C in Kraków, and the AC was not cooling the room. It was actually cooler in the corridor or even outside. Unfortunately, we couldn’t sleep with the windows open because it was too noisy outside.
The location is perfect, and the service is excellent. The hotel team is very friendly and works hard to ensure guests enjoy their stay. Breakfast is served with an amazing view of Wawel Castle. The hotel’s sky bar is also very nice. We were even able to check in earlier than expected. Good value for a price.
Stayed in August 2025
Reviewed: 17 August 2025
Kent
SwedenThe view in our room was so not good, very close to other house. But nothing important.
Nice hotel. Very good location. The staff serviceminded and friendly. Good private parking possibilities for ok price (70PLN a day). Lovely view at the roof restuarant.
Stayed in July 2025
Reviewed: 9 August 2025
Magda
United KingdomThe magnetic key to the room wasn't working, we had to get it set up several times throughout our stay, but the staff members were always very helpful and sorted the problem very quickly. It wouldn't put us off from staying at the hotel again as everything else was spot on.
The facilities, restaurant with great food. Cleanliness. Location. Nice, approachable, helpful staff. We enjoyed our stay at the hotel.
Stayed in July 2025
Reviewed: 8 August 2025
Gyorgy
HungaryThe reception servcie was first class. Bart Simpson cool!!
Stayed in August 2025
Reviewed: 6 August 2025
Bob
United KingdomNothing
Hotel location was fantastic Roof top bar overlooking the castle and river Staff were friendly and nothing too much trouble for them Room was comfortable and clean Could not fault the breakfast and the meals we had in the restaurant
Stayed in August 2025
Reviewed: 5 August 2025
Indrė
LithuaniaEverything was grate!
Stayed in July 2025
Reviewed: 5 August 2025
Krzysztof
PolandSome parts of the build seemed to get old and they were degrading.
The stuff is really nice and helpful. The room wasn’t spacey, but kept clean and nice.
Stayed in August 2025
Reviewed: 4 August 2025
Yvonne
United KingdomThe breakfast was the only thing we didn’t like about the hotel.
There is no better location in Krakow. It’s on the river with lovely views and it’s also a good in between the Old Town and the Jewish Quarter, so it’s easy to explore between the two.
Stayed in August 2025
Reviewed: 3 August 2025
Christian
PolandThe skybar and breakfast
Stayed in August 2025
Reviewed: 3 August 2025
Kinoida
UkraineN/a :))
Perfect -- I'm already looking forward to my next stay here. The staff, the room, and the breakfast exceeded all expectations. Location and view deserve a very separate notice. Do take a look at the tiny, but very nice souvenir section.
Stayed in August 2025
Reviewed: 2 August 2025
Liutauras
United Kingdomexelent
Exelent
Stayed in August 2025
Reviewed: 23 July 2025
Çağrı
TurkeyThe room is small ( up to room that you reserved of course ).
The location is awesome, you could go everywhere at krakow by walk. 10 min to old town, near the Wawel Castel and vistula cruises. 15 mins walk to Jewish getto and 20 mins to Schindler’s factory. Breakfast is good enough, good view rooms ( looks the vistula river ). There is so nice Terrace bar and they give you 2 free vines up there :)
Stayed in July 2025
Reviewed: 19 July 2025
Brian
United StatesIf the rooftop bar is busy, you may be waiting a little bit longer for the elevator in the evening. Rooms were showing a bit of age, but not unreasonably so.
Super convenient location adjacent to Wawel Castle. A bit further walk to the central scale, but not too challenging. A public parking lot is immediately adjacent to the hotel if you arrive by car. Staff were incredibly friendly and helpful. The rooftop bar was a great way to end the night.
Stayed in June 2025
Reviewed: 7 July 2025
Chris
United KingdomThe staff were very friendly and amazingly helpful. Great location. Lovely rooftop top restaurant and bar.
Stayed in July 2025
Reviewed: 7 July 2025
Amy
Singaporethe convenient next door had poor service. hotel did not have snacks counter
It was near old town and other attractions
Stayed in June 2025
Reviewed: 22 June 2025
Kathryn
United KingdomNothing
Everything
Stayed in June 2025
Reviewed: 18 June 2025
Christine
United KingdomThe room safe did not work - the staff were helpful but we gave up trying. They did offer the use of the Hotel safe.
Great location, the room was simple, lovely view and very clean. Very comfortable bed. Staff were helpful, cheerful and kind. Wonderful roof top bar.
Stayed in June 2025
Reviewed: 15 June 2025
Susan
United KingdomOlder female staff at breakfast was sour
Bart was very helpful Sky bar very good
Stayed in June 2025
Reviewed: 9 June 2025
Katy
United KingdomFabulous location right on the river. Staff were exceptional. Could not do enough for you. Booked all our trips and always asked how we enjoyed our day.
Stayed in June 2025
Reviewed: 7 June 2025
O
IrelandLocation was excellent, very central and perfect for sight seeing. Breakfast was very good
Stayed in June 2025
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