Reviews of Hotel Polonia Centrum 3 stars
ul. Piłsudskiego 66, Stare Miasto, 50-020 Wrocław, Poland
Loading
Guests also reviewed these properties:
Queens, United States
Macon, United States
Fucecchio, Italy
Osage Beach, United States
Allentown, United States
Ballito, South Africa
Mar de las Pampas, Argentina
St Francis Bay, South Africa
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in June 2025
Verified reviewAn "old style hotel" with the charm of the good old days, excellent location at few minutes walk from the railway station. Nice breakfast buffet in the very charming restaurant. Amazingly good light conditions in the room and plenty of electricity outlets.
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewLocation, fantastic ladies at the reception, great breakfast selection. I was able to arrange breakfast packed as I was leaving early in the morning.
The mattresses were old and not comfortable so we couldn’t sleep properly. Dirty walls in our room.
Thank you very much for taking the time to share your feedback. We’re delighted to hear that you enjoyed our convenient location, the breakfast selection, and the friendly reception staff. We're also glad we could accommodate your early departure with a takeaway breakfast. At the same time, we truly appreciate your comments regarding the mattress comfort and the condition of the room walls. Please accept our apologies for any inconvenience caused — we have already passed your feedback on to the relevant department to address these issues. We hope to have the opportunity to welcome you again in the future and provide you with an even more. Natalia, Reception Hotel Polonia
Thank you very much for taking the time to share your feedback. We’re delighted to hear that you enjoyed our convenient location, the breakfast selection, and the friendly reception staff. We're also glad we could accommodate your early… Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewGood location near the train station, clean comfortable environment, very good breakfast, friendly staff
A refrigerator could be available in the room.
Thank you for your review and for rating your stay so highly! We’re glad you appreciated our location, cleanliness, breakfast, and the friendliness of our staff. Thank you also for your suggestion regarding a fridge in the room, we’ve passed it on to the management for consideration. We hope to have the pleasure of welcoming you again in the future! Natalia, Reception Hotel Polonia
Thank you for your review and for rating your stay so highly! We’re glad you appreciated our location, cleanliness, breakfast, and the friendliness of our staff. Thank you also for your suggestion regarding a fridge in the room, we’ve passe… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewgreat location, staff was excellent, get an upgraded room, i understand the hotel is under renovation but
room comfort
Thank you very much for sharing your feedback. We are pleased to hear that our location and service met your expectations. We apologize that the comfort of your room did not fully meet your standards. We understand your concerns and want to assure you that we are currently undergoing renovation works aimed at improving the quality of our rooms. Your feedback is extremely valuable to us and will be considered as we continue enhancing our services. We look forward to welcoming you again and will do our utmost to ensure your next stay is completely comfortable. Natalia, Reception Hotel Polonia
Thank you very much for sharing your feedback. We are pleased to hear that our location and service met your expectations. We apologize that the comfort of your room did not fully meet your standards. We understand your concerns and want to… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe room was spacious and very clean, shower room recently renovated, beds comfy. Tasty buffet style breakfast with good variety of foods to choose from. Perfect location and helpful staff.
Dated design, broken toilet seat, only one socket in the room, bed lights didn't work, poor internet and sat TV reception. Lack of coffee/tea facilities. Noisy people in the corridor during night hours, as well as noise coming from the outside patio restaurant.
Dear Guest, thank you for sharing your feedback. We are pleased that the room, cleanliness, and breakfast met your expectations, and that the location and service were satisfactory. Your comments regarding the room amenities, noise, and quality of service are important to us, and we will certainly take appropriate action. We apologize for the inconvenience caused by the damaged toilet seat, lack of additional power outlets, and problems with the internet and TV. We will strive to improve these aspects in the future. If you experience similar noise issues during your stay, please contact the reception desk – we will do our best to make your stay as comfortable as possible. We hope to have the opportunity to host you again. Natalia, Reception, Hotel Polonia
Dear Guest, thank you for sharing your feedback. We are pleased that the room, cleanliness, and breakfast met your expectations, and that the location and service were satisfactory. Your comments regarding the room amenities, noise, and qua… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in May 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewFor us, stayed here before as it is a good location and a decent hotel. Being updated since last time we stayed. Very good breakfast.
Rooms a bit small with no drinks making facilities
Dear Tim, Thank you very much for returning to our hotel and for sharing your feedback. We are glad to hear that our location and breakfast met your expectations. We also appreciate your comments regarding the size of the rooms and the lack of facilities for preparing drinks – we will review these aspects to improve them in the future. Your feedback is invaluable to us and helps us continue improving our services. We hope to have the pleasure of welcoming you again soon. Natalia, Reception Hotel Polonia
Dear Tim, Thank you very much for returning to our hotel and for sharing your feedback. We are glad to hear that our location and breakfast met your expectations. We also appreciate your comments regarding the size of the rooms and the lack… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewNo air-conditioning. Room was very hot and there were lots of mosquitos..
Dear Guest, Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated our central location. We're very sorry that your stay did not meet your expectations. While our rooms are not equipped with air conditioning, we do offer fans and mosquito repellent plug-ins at the reception, which are available upon request to help ensure a more comfortable stay. We’re always happy to assist on-site whenever any issues arise. We truly value your comments, as they help us improve the experience for future guests. We hope you might consider giving us another chance in the future. Best regards, Julia Reception Hotel Polonia
Dear Guest, Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated our central location. We're very sorry that your stay did not meet your expectations. While our rooms are not equipped with… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewExcellent location, the room had everything we needed.
The room was a bit stuffy and warm; however, it was particularly hot that day.
Dear Olga, Thank you for sharing your feedback – we’re very glad to hear that both the location and the room met your expectations. On exceptionally hot days, the temperature in the rooms can indeed feel a bit high – in such cases, we offer fans available for loan at the reception. Please don’t hesitate to request one during your next visit. We hope to welcome you back to Hotel Polonia in the future – it would be our pleasure to host you again. Best regards, Julia Reception Hotel Polonia
Dear Olga, Thank you for sharing your feedback – we’re very glad to hear that both the location and the room met your expectations. On exceptionally hot days, the temperature in the rooms can indeed feel a bit high – in such cases, we offer… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewBig room with comfy bed. Excellent breakfast.
Our room was on the tram side of the hotel, it was very noisy and the corridor had a massive urine smell. The staff is not too friendly.
Dear Anett, Thank you for sharing your feedback and for your kind words about the comfort of the room and the breakfast – we’re glad to hear that they met your expectations. At the same time, we’re very sorry for the inconveniences you experienced. Noise from the street side can indeed be disturbing – in such cases, we always try to assist and, depending on availability, we offer rooms on the quiet side of the building. We encourage guests to report such issues during their stay – we would have been happy to help. The issue you mentioned regarding the smell in the corridor was immediately forwarded to the appropriate department to be addressed without delay. Additionally, we sincerely apologize if our staff did not seem sufficiently helpful – this does not reflect our standards and will be thoroughly reviewed. We hope that, despite these issues, you will consider giving us another chance – we will do everything we can to ensure your next stay is a fully positive experience. Kind regards, Julia Reception Hotel Polonia
Dear Anett, Thank you for sharing your feedback and for your kind words about the comfort of the room and the breakfast – we’re glad to hear that they met your expectations. At the same time, we’re very sorry for the inconveniences you expe… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewIn the photos, the rooms looked different, My room on the 3rd floor stayed in the times of the Polish People's Republic. No air conditioning, mosquitoes and mosquito marks on the wall, Long time not renovated
Dear Sebastian, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We sincerely apologize for any inconveniences. We hope that we will be able to host you again. Natalia, Reception Polonia Hotel
Dear Sebastian, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We sincerely apologize for any inconveniences. We hope that we will be able… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewBeautiful old building with an internal courtyard. Great breakfast. Staff is very nice and accommodating. They helped us courier my daughter’s cuddly toy (prized possession!) which we left behind by mistake.
There were mosquitoes on the first night because it rained and we left the window open by mistake. The staff provided a mosquito repellent plug on the next day
Dear Sabine, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We hope that we will be able to make the next stay in Wrocław equally successful. Natalia, Polonia Hotel Reception
Dear Sabine, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We hope that we will be able to make the next stay in Wrocław equally successf… Show more
Reviewed: 25 June 2025 · Stayed in May 2025
Verified reviewLocality
A bit dated
Dear Philip, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We hope that we will be able to make the next stay in Wrocław equally successful. Natalia, Polonia Hotel
Dear Philip, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We hope that we will be able to make the next stay in Wrocław equally successf… Show more
Reviewed: 25 June 2025 · Stayed in May 2025
Verified reviewClean and serviceable
Basic and dated decor, but a perfectly good hotel
Dear Adam, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We hope that we will be able to make the next stay in Wrocław equally successful. Natalia, Polonia Hotel Reception
Dear Adam, First of all, we are very grateful for choosing our hotel. Thank you for taking the time to evaluate our efforts and the advantages of the facility. We hope that we will be able to make the next stay in Wrocław equally successful… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewclose to the city centre and the train station
no iron or ironing table in the room, no kettle to drink morning coffee or tea. Additionally, I got mosquito bites while I was waiting for my Uber in the reception room
Dear Mr. Jose, thank you very much for leaving your opinion and rating, which are very important and valuable to us. We are glad that the location of the hotel met your expectations. We would like to add that kettles and irons are available for rent for our guests at the reception. We apologize for any inconvenience that you may have experienced in our hotel. We hope that you will visit us again, and we will do our best to make your stay a success. Weronika, Reception of the Polonia Hotel
Dear Mr. Jose, thank you very much for leaving your opinion and rating, which are very important and valuable to us. We are glad that the location of the hotel met your expectations. We would like to add that kettles and irons are available… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe rooms were huge with high ceilings, the location was perfect for us and it felt very secure! The shower was also great!
There were only 2 sockets available which had to have lamps removed, the room was a little tired compared to the pics (maybe we weren't in a renovated room) but perfectly adequate!
Dear Aaron, thank you for your positive feedback and evaluation, which we appreciate very much. We are pleased to hear that your stay in our hotel met most of your expectations. We are glad that the location of the hotel was satisfactory. We hope you will visit us again and we will do our best to make your stay as pleasant as possible. Julia, Polonia Hotel Reception
Dear Aaron, thank you for your positive feedback and evaluation, which we appreciate very much. We are pleased to hear that your stay in our hotel met most of your expectations. We are glad that the location of the hotel was satisfactory. W… Show more