Very nice staff and very good hotel

Stayed in August 2025

car park

good choice

Stayed in July 2025

Friendly, clean, good location, superb food

Stayed in July 2025

Great location inside of a shopping mall and close to city center, quiet area, private indoor parking, nice and clean hotel, big room and bathroom, cozy restaurant and terrace, amazing breakfast!

Stayed in July 2025

The pillow

Exceptional breakfast

Stayed in July 2025

The room was a bit on the smaller side, but still fine for a 2 night stay.

Decent, clean, reliable hotel with kind staff and a great location. I like that there is a water dispenser on each floor, providing cold and sparkling water, and in case guests forget to bring their own water bottle, a reusable bottle can be found in each room. The breakfast is very rich, with a great variety of bread and fruit, but what really puts it above a usual hotel offer is that they serve lots of local ingredients and they clearly mark products is of local origin. I find it very clever, and a great way to support local economy and keep things sustainable.

Stayed in July 2025

The vibe I got in this hotel is that it is mostly used by businessmen for their business trips or corporate events. Perhaps even used for weddings since there was a very large and beautiful banquet hall next to the hotel’s restaurant. My room and bed were small with a darker, modern and masculine design. My personal preference is something more light, feminine and floral. Probably the most elegant and expensive hotel in that little town.

Amazing location, attached to a shopping center/gallery. Elegant and incredibly tasty breakfast. Impeccably clean room. Probably the most elegant and expensive hotel in that little town.

Stayed in May 2025

I liked everything:)

The room was perfectly clean. The breakfast was delicious.

Stayed in May 2025

Food

Good staff

Stayed in June 2025

AC system in the room was making noise.

Very good breakfast! Comfortable bed! Short walking distance from the station.

Stayed in May 2025

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- Very good breakfast buffet, also starting at an early time, which is nice if you have a full day planned in or near Bielsko-Biala - Parking arrangement was also very well done, didn’t experience any trouble getting there by car - Everyone was very helpful & nice - Nice room & bed

Stayed in May 2025

Comfortable, good location, best breakfast, very polite staff. Clean room. Comfortable parking.

Stayed in May 2025

very clean⁹

Stayed in April 2025

not much

location is very good

Stayed in April 2025

Nice hotel and next to shopping center, very big free parking also available. Best thing about the hotel was the breakfast, was very good. Kind of a pity that you have to pay extra to go to the fitness, it's a fitness they work together with, in the shopping center. But would really recommend, is a good hotel!

Stayed in March 2025

No sauna, no wellness. No evening entertaintment option within the hotel.

Central location, direct connection to the local mall. Staff is very kind and helpful. Breakfast was delicious and rich. Wifi is running proper. Room was clean with a kingsize bed. Downtown dinning and drinking places are in walking distance.

Stayed in March 2025

Bit noisy

Staff, comfort, cleanliness, breakfast and restaurant , location,

Stayed in March 2025

Good breakfast

Stayed in February 2025

A/C bit noisy, internet wi-fi connection quite poor.

Good and rich breakfast to start the day. Comfortable beds and clean room. Hotel is located above a shopping centre but no problem with it at all.

Stayed in February 2025

One thing that could be improved is that there are no more cotton buds ( Q-tips) and cotton pads for makeup removal in the bathroom, which used to be provided.

This is already my 4th time at this hotel. Everything is amazing, the front desk staff is professional and helpful, the breakfasts are wonderful, and the service is great. If you don’t manage to have dinner in the city, you can enjoy a tasty dinner at the hotel at a good price. The evening staff is also fantastic. The hotel's location is fantastic. I will definitely return there next time as well.

Stayed in February 2025

Indirect lift system to car parking

Great location connected to the shopping centre. Modern, parking and breakfast

Stayed in December 2024

the restaurant was classy ,i didnt have much of the breakfast but the little i did was amazing

Stayed in January 2025

The room was pretty clean, but it didn’t feel clean because of an old stained carpeted floor in the room. The single beds where really uncomfortable, the pillow way too thin. The view from the room is also not the greatest, since it’s staring directly onto a busy roundabout. With windows closed it wasn’t too loud though, unless there were motorcyclists around…

The hotel is in an amazing location, close to everything, it’s located pretty much inside the Sfera shopping center (there’s an exit leading straight into it), which can be a plus or a minus, depending on who you ask. For us it was completely fine, even great. There is also quite a good restaurant in the hotel. The best thing in the hotel is that they have free water dispensers in corridors, with still, moderately sparkling and very sparkling water.

Stayed in January 2025

I found it just a little pricey for what you get, but on balance I would definitely stay here again.

The breakfast spread was excellent, so we really enjoyed that. Otherwise, the location is conveniently close to the train station and not far from the main town square. The staff were really helpful too. So, all in all, a positive experience.

Stayed in December 2024