Hodnocení – Radisson Blu Hotel & Residences 5 hvězdiček

Dear Mr. Jan, Thank you for taking the time to share your feedback regarding your recent stay at Radisson Blu Hotel & Residences, Zakopane. We are truly sorry to hear that your experience did not meet your expectations, particularly in terms of cleanliness, location, and value for money. Please rest assured that we take all guest comments seriously, as they help us identify areas that require improvement. We would greatly appreciate it if you could share more details about the aspects of your stay that did not meet your satisfaction. Your insight would be very helpful in allowing us to investigate the matter further and take appropriate action. Kindly contact me directly at tomasz.brzeski@radissonblu.com. At the same time, we are pleased to know that you appreciated the efforts of our staff, as well as the comfort and facilities we offer. We do hope to have another opportunity to welcome you back and provide you with the high standard of service that we strive for. Kind regards, Tomasz Brzeski Concierge

Dear Mr. Jan, Thank you for taking the time to share your feedback regarding your recent stay at Radisson Blu Hotel & Residences, Zakopane. We are truly sorry to hear that your experience did not meet your expectations, particularly i… Zobrazit více

Dear Mr. Marszalek, Thank you for taking the time to share your feedback. We are very sorry to hear that your experience at our hotel did not meet your expectations. At Radisson Blu, we aim to deliver the highest quality of service and comfort, and we regret that we fell short during your stay. We apologize for the cleanliness issues you encountered and have forwarded your comments to our housekeeping team for immediate review. We are also sorry that the food did not meet your expectations — your feedback has been shared with our culinary team to help improve the quality and variety of our offerings. Regarding parking fees, we understand your concerns. These rates are based on local conditions and operational costs in Zakopane, but we appreciate your perspective and will take it into account. We are especially sorry to hear that the behavior of some other guests disrupted your stay. While we welcome visitors from all backgrounds, we absolutely agree that respectful behavior is essential in a shared space, and we will remind our staff to monitor such situations more closely. Despite your disappointment, we sincerely hope you might reconsider your opinion in the future. It would be a pleasure to welcome you back and provide an experience that reflects the high standards we are known for. Kind regards, Tomasz Brzeski Concierge Radisson Blu Hotel & Residences Zakopane

Dear Mr. Marszalek, Thank you for taking the time to share your feedback. We are very sorry to hear that your experience at our hotel did not meet your expectations. At Radisson Blu, we aim to deliver the highest quality of service and com… Zobrazit více

Dear Radovan, Thank you very much for taking the time to share your feedback after your stay with us. We are delighted to hear that you enjoyed the excellent quality of our hotel, and that both breakfast and dinner, as well as the pool, met your expectations. We also appreciate your constructive suggestion regarding the location of the shower by the pool. Your comment has been noted and will be shared with our management team for consideration, as we continuously strive to improve the comfort and convenience of our facilities. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Should you have any further comments or requests, please do not hesitate to contact us. Kind regards, Simon, Front Office Supervisor

Dear Radovan, Thank you very much for taking the time to share your feedback after your stay with us. We are delighted to hear that you enjoyed the excellent quality of our hotel, and that both breakfast and dinner, as well as the pool, me… Zobrazit více

Dear Tomas, Thank you very much for sharing such positive feedback! We’re delighted you appreciated our large, clean hotel, excellent food and wellness facilities, as well as the entertainment options for children. It’s our great pleasure to have provided you with a wonderful stay in Zakopane. We warmly welcome you back! Best regards, Żaneta, Front Office Team

Dear Tomas, Thank you very much for sharing such positive feedback! We’re delighted you appreciated our large, clean hotel, excellent food and wellness facilities, as well as the entertainment options for children. It’s our great pleasure t… Zobrazit více

Dear Petr, Thank you for your kind words and top ratings! We're thrilled you enjoyed your stay overall. We appreciate your feedback about the bathrobes — we'll certainly look into offering more size options. We hope to welcome you back soon! Best regards, Dawid Front Office Team

Dear Petr, Thank you for your kind words and top ratings! We're thrilled you enjoyed your stay overall. We appreciate your feedback about the bathrobes — we'll certainly look into offering more size options. We hope to welcome you b… Zobrazit více

Dear Guest, Thank you for your lovely review and perfect ratings! We're happy you enjoyed the peaceful atmosphere, wellness, and cuisine. Your feedback on desserts and parking is appreciated and will be shared with the team. Hope to see you again soon! Best regards, Dawid Front Office Team.

Dear Guest, Thank you for your lovely review and perfect ratings! We're happy you enjoyed the peaceful atmosphere, wellness, and cuisine. Your feedback on desserts and parking is appreciated and will be shared with the team. Hope to see… Zobrazit více

Dear Anna, Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed the breakfast, dinner, and the wellness area with the pools. It’s great that the children’s areas met your expectations as well. We truly appreciate your suggestion regarding the seating for parents at the children's corner – it’s always helpful to hear ideas for improvement. We’ll definitely take that into consideration. Looking forward to welcoming you again! Dagmara Front Office Team

Dear Anna, Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed the breakfast, dinner, and the wellness area with the pools. It’s great that the children’s areas met your expectations as well. We truly appreciate… Zobrazit více

Dear David, Thank you for your kind words and high rating — we’re glad you enjoyed our location and service. We truly appreciate your feedback regarding the pillows and mattress; we’ll take it into consideration to improve guest comfort. We hope to welcome you again soon! Best regards, Dawid Front Office Team.

Dear David, Thank you for your kind words and high rating — we’re glad you enjoyed our location and service. We truly appreciate your feedback regarding the pillows and mattress; we’ll take it into consideration to improve guest comfort. We… Zobrazit více

Dear Vladislav, thank you very much for your opinion. We're delighted to hear that you enjoyed our breakfast and dinner selection. It’s also great to know our staff made a positive impression and that you felt so comfortable in your room. We hope to welcome you back soon for another relaxing stay! Best regards, Patrycja Front Office Team

Dear Vladislav, thank you very much for your opinion. We're delighted to hear that you enjoyed our breakfast and dinner selection. It’s also great to know our staff made a positive impression and that you felt so comfortable in your roo… Zobrazit více

Dear Mr. Filip, Thank you for your high rating of our hotel. We are glad that you are satisfied with our services. Thank you for choosing our hotel and we hope that in the future we will be able to host you again! Best regards from Zakopane, Żaneta, Front Office Team

Dear Mr. Filip, Thank you for your high rating of our hotel. We are glad that you are satisfied with our services. Thank you for choosing our hotel and we hope that in the future we will be able to host you again! Best regards from Zakopane… Zobrazit více