Reviews of Radisson Blu Hotel Wroclaw 5 stars
ul. Jana Ewangelisty Purkyniego 10, Stare Miasto, 50-156 Wrocław, Poland
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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewExcellent hotel, very friendly and helpful staff. Lovely food at the restaurant.
Bed was too soft for me.
Dear Mr. Danny, Thank you very much for your kind feedback about your recent stay at the Radisson Blu Hotel in Wroclaw. We are delighted to hear that you enjoyed our restaurant and that our team made such a positive impression with their friendliness and helpfulness. We also appreciate your comment regarding the bed softness — guest comfort is very important to us, and your feedback helps us to continuously improve. We hope to welcome you back again soon for another pleasant stay. With kind regards, Maryna Kravchenko Front Office Receptionist
Dear Mr. Danny, Thank you very much for your kind feedback about your recent stay at the Radisson Blu Hotel in Wroclaw. We are delighted to hear that you enjoyed our restaurant and that our team made such a positive impression with their f… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewFantastic hotel in a good location friendly staff room fabulous
Car parking at hotel expensive
Dear Sharon, Thank you very much for sharing your feedback and for rating your stay at the Radisson Blu Hotel in Wroclaw with a perfect score. We are thrilled to know you enjoyed our location, friendly team, and the comfort of your room. We also appreciate your remark regarding the parking cost. Your feedback is valuable and will be taken into consideration. We hope to have the pleasure of welcoming you back to Wroclaw in the near future. With kind regards, Maryna Kravchenko Front Office Receptionist
Dear Sharon, Thank you very much for sharing your feedback and for rating your stay at the Radisson Blu Hotel in Wroclaw with a perfect score. We are thrilled to know you enjoyed our location, friendly team, and the comfort of your room. … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery friendly and polite staff. They all try and help you immediately to make your stay pleasant and most important: They respect your privacy in this hotel! Quiet rooms, very very clean! Very comfortable beds and pillows. Spacious bathroom.Rich breakfast and a big selection of coffee to choose from 3 different coffee machines.Even different types of cups to choose from! You could keep access to the patio 24/7 for us smokers 😉 because yes, we are the bad guys and need it 😁 We enjoyed our stay and definitely will be back! (Next time with our dog, because this is a pet-friendly hotel!)
NO NEGATIVES AT ALL
Dear Theodora, thank you so much for your wonderful review and for sharing such kind words about your stay with us. We are delighted that you enjoyed the friendliness of our team, the comfort of the room, our rich breakfast selection, and the overall atmosphere of the hotel. It is also great to hear that you appreciated the privacy and cleanliness we strive to provide. We truly look forward to welcoming you back soon, next time together with your dog. Kind regards, Monika Gordziejewska - Front Office Manager
Dear Theodora, thank you so much for your wonderful review and for sharing such kind words about your stay with us. We are delighted that you enjoyed the friendliness of our team, the comfort of the room, our rich breakfast selection, and t… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewWell equipped room. Comfy beds.
Dear Mr. Lukas, thank you very much for your kind review. We are delighted that you enjoyed the well-equipped room and the comfort of our beds. We look forward to welcoming you back soon. Kind regards, Monika Gordziejewska - Front Office Manager
Dear Mr. Lukas, thank you very much for your kind review. We are delighted that you enjoyed the well-equipped room and the comfort of our beds. We look forward to welcoming you back soon. Kind regards, Monika Gordziejewska - Front Office Ma… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewroom
Dear Guest, hank you for your kind feedback. We’re glad you enjoyed the room and hope to welcome you back again soon. Kind regards, Monika Gordziejewska - Front Office Manager
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewPerfect location near the center, easy underground parking (110 plz), a nice building and a cozy courtyard, dogs accepted (100 plz), very clean.
We booked superior double room with a large bed. The room had two separate beds covered with one sheet. It was no problem to change the room. However the bed in the next room “the large” bed was very small, 150 cm wide. Since we arrived late we did not want to bother to ask for a third room. The second bad surprise was an extremely uncomfortably hard mattress. Air conditioning started ventilate very loud at 4 AM, we did not succeed to switch it off. The room had a bathtub with a glass wall instead of real shower which was presented in the photos for a superior room. There was only instant coffee facilities in the room. The breakfast was basic, missing nicer presentation and better quality products (fresh orange juice, white cheese, better quality croissants or tomatos). Tables were not set up with tableware. No indication that it was possible to choose a la carte an omelet or maybe other dishes. Suggestion: if at the reception it would be explained about the facilities (e.g. twin beds/king bed, shower or bath etc) in the room being attributed, everyone would avoid frustration.
Dear Mr. Alain, thank you very much for taking the time to share your detailed feedback on Booking.com. I truly appreciate your kind words regarding our location, cozy courtyard, cleanliness, and our pet-friendly policy. I am, however, very sorry to hear that certain aspects of your stay did not meet your expectations. Your comments regarding the room configuration, mattress comfort, air conditioning, bathroom facilities, and breakfast quality have been noted carefully. I truly value your suggestions about providing more detailed information at check-in, and I will review this with my team to improve the Guest experience and avoid any frustration in the future. I hope to have the opportunity to welcome you again and provide a stay that meets your expectations fully. Warm regards, Monika Gordziejewska - Front Office Manager
Dear Mr. Alain, thank you very much for taking the time to share your detailed feedback on Booking.com. I truly appreciate your kind words regarding our location, cozy courtyard, cleanliness, and our pet-friendly policy. I am, however, very… Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewLocation, parking and the room itself were nice
The shower temperature gauge was broken, meaning there was only ice cold water at first. After we called the reception, the technician came quickly - he was friendly and competent, but it was clear that the bathroom infrastructure was old and seemed underinvested. He could at least get the water a bit warmer, but you could not adjust the temperature further otherwise it would be boiling hot or ice cold again. Then at breakfast, the rather young and seemingly friendly personnel was running around clueless. They didn't see when things were running empty at the buffet. Our pepper mill was broken, it was impossible to get someone's attention - in the end we took it from another table. Also other guests were joking about the personnel's ability to ignore everyone in the breakfast room. The breakfast itself was okay, but not the quality and choice you might expect. At reception, personnel was okay but not as professional as you could expect - English was not optimal and they seemed largely unexperienced.
Dear Jan, thank you very much for taking the time to share such a detailed review of your stay. We are glad to hear that you appreciated our convenient location, parking facilities, and the comfort of your room. At the same time, it is truly sad for me personally to read such low feedback about reception team, as I was the one who checked you out at departure. I always strive to be kind and open with our Guests, and I can assure you that English is spoken well by our whole team. Training my colleagues to be welcoming and attentive is something I consider very important. I am sorry if your experience gave you a different impression. Regarding the technical issue with the shower, we are pleased to hear that our technician responded quickly and could at least partly solve the problem. Still, we recognize that the infrastructure requires improvement, and we are addressing this matter. Concerning breakfast, we regret that the service did not meet your expectations. Your comments about staff attentiveness and buffet replenishment are very valuable and will be used for further training. Once again, thank you for highlighting the positive aspects of your stay, and for your constructive remarks. We will continue working hard to improve both our facilities and service. I sincerely hope we will have the chance to welcome you again and provide you with a much better experience. Kind regards, Monika Gordziejewska - Front Office Manager
Dear Jan, thank you very much for taking the time to share such a detailed review of your stay. We are glad to hear that you appreciated our convenient location, parking facilities, and the comfort of your room. At the same time, it is trul… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLocation, kids menu in resteurant
Nothing for children to play( playground, kids corrner)
Dear Elzbieta, thank you for sharing your feedback. I am glad to hear that you enjoyed our location and the kids’ menu in the restaurant. I understand your comment regarding the lack of a playground or kids’ corner, and I will pass this suggestion on to our management team for consideration in future improvements. We hope to welcome you and your family back to Radisson Blu Hotel, Wroclaw, in the future. Kind regards, Monika Gordziejewska -Front Office Manager
Dear Elzbieta, thank you for sharing your feedback. I am glad to hear that you enjoyed our location and the kids’ menu in the restaurant. I understand your comment regarding the lack of a playground or kids’ corner, and I will pass this sug… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewEverything was perfect
Dear Olha, thank you so much for your kind words. We’re delighted to hear that everything was perfect during your stay, and we look forward to welcoming you back to Radisson Blu Hotel, Wroclaw, in the future. Kind regards, Monika Gordziejewska - Front Office Manager
Dear Olha, thank you so much for your kind words. We’re delighted to hear that everything was perfect during your stay, and we look forward to welcoming you back to Radisson Blu Hotel, Wroclaw, in the future. Kind regards, Monika Gordziejew… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation
Room is not up to standard
Dear Susan, thank you for sharing your feedback. I am truly sorry to hear that your room was missing towels and water during your stay. We are always here to assist our Guests, and even if something is missing, our team is ready to provide it promptly upon request. I understand that this experience did not meet your expectations. Starting in early 2026, our hotel will be undergoing a renovation, and I hope that you might consider visiting us again afterwards. I’m confident you will be pleasantly surprised by the changes. Kind regards, Monika Gordziejewska - Front Office Manager
Dear Susan, thank you for sharing your feedback. I am truly sorry to hear that your room was missing towels and water during your stay. We are always here to assist our Guests, and even if something is missing, our team is ready to provide … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewIt is close to the city center, clean and quiet.
The furniture in the room is a bit old and the facilities are definitely not of a 5 star hotel. Breakfast was ok, you could find what to eat, but not what a 5 star hotel should have. You had to wait a lot for a table to be cleaned so that you can sit and if something was finished on a plate you had to wait even longer from them to bring again.
Dear Ana-Maria, Thank you for taking the time to share your feedback following your stay at Radisson Blu Wroclaw. We’re pleased to hear that you appreciated our convenient location, cleanliness, and the quiet atmosphere of the hotel. We acknowledge your comments regarding the room furniture and facilities, and we would like to share that a renovation is planned to enhance the comfort and quality of our accommodations. We also regret the delays you experienced during breakfast service. Your feedback has been passed to our restaurant team to improve both the speed of table cleaning and the timely replenishment of food items. We truly appreciate your observations, as they help us improve, and we hope to welcome you again in the future to offer a better overall experience. Kind regards, Maryna Kravchenko Front Office Receptionist
Dear Ana-Maria, Thank you for taking the time to share your feedback following your stay at Radisson Blu Wroclaw. We’re pleased to hear that you appreciated our convenient location, cleanliness, and the quiet atmosphere of the hotel. We ack… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewNothig special.
The food service in the bar on the ground floor was poor. They forgot to bring salad, despite additional request. Breakfast was OK. The tap in the bathroom could not be switched to shower.
Dear Janko, Thank you for taking the time to share your feedback following your stay at Radisson Blu Wroclaw. We’re sorry to hear that your experience did not fully meet your expectations. Please accept our sincere apologies for the issues you encountered with the bar service and the missing salad, as well as for the inconvenience caused by the bathroom tap. Your comments have been shared with our restaurant and maintenance teams to ensure these matters are addressed promptly. We’re glad that you found our breakfast satisfactory, and we hope you might give us another opportunity in the future to provide you with a much better overall experience. Kind regards, Maryna Kravchenko Front Office Receptionist
Dear Janko, Thank you for taking the time to share your feedback following your stay at Radisson Blu Wroclaw. We’re sorry to hear that your experience did not fully meet your expectations. Please accept our sincere apologies for the issues … Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewThe restaurant was good, the gym was fine, the staff helpful, laundry service fast and inexpensive.
Late room cleaning
Dear Christopher, Thank you for taking the time to share your feedback following your stay at Radisson Blu Hotel in Wroclaw. We’re pleased to hear that you enjoyed your time with us and appreciated the quality of the hotel, our restaurant, gym, helpful staff, and efficient laundry service. We also appreciate your comment regarding the late room cleaning – please be assured that we take such feedback seriously and will review this with our housekeeping team to improve the experience for future guests. We hope to welcome you back again soon! Kind regards, Maryna Kravchenko Front Office Receptionist
Dear Christopher, Thank you for taking the time to share your feedback following your stay at Radisson Blu Hotel in Wroclaw. We’re pleased to hear that you enjoyed your time with us and appreciated the quality of the hotel, our restaurant, … Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified review